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About This Course
What you will learn - How To Speak Under Pressure
  • Apply quick and easy preparation methods that will work whether you have one minute or one week to prepare.
  • Prepare for questions, even before you know what those questions will be.
  • Overcome any nervousness you may feel when speaking in front of a group, particularly if the group is not sympathetic to what you have to say.
  • Use presentation techniques that establish your credibility and get people on your side
Get BIG Savings with our Public Speaking: Speaking Under Pressure Online Bundle, 5 Certificate Courses
  1. Public Speaking
  2. Conquering Your Fear of Speaking in Public
  3. Building Your Self Esteem and Assertiveness Skills
  4. Communication Strategies
  5. Public Relations Boot Camp
1. Public Speaking: Speaking Under Pressure: Learn How To Speak Under Pressure

If you are a new speaker who feels nervous about the task at hand, or an experienced speaker who wants to learn more about being put on the spot, then this course is just for you. It focuses on speaking under pressure, which means being able to quickly organize your thoughts and being able to convey them meaningfully to your audience.

This course will take you through preparing an effective presentation. Topics include planning your speech, identifying your audience, connecting with the listener, developing key themes and sentences, structuring your ideas, and managing nervousness and body language. You’ll focus on short responses and learn ways to expand a basic presentation.

2. Conquering Your Fear of Speaking in Public: Be a Confident Public Speaker! Learn to Conquer your fear

Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at social events? Do you lock up in awkward social situations? If so, this course can help you conquer your nerves and speak confidently in public.

To begin this Conquering Your Fear of Speaking in Public course, you’ll review some of the basics of communication. Then, you’ll learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you’ll learn how to handle specific scenarios, like meetings and sticky social situations.

3. Building Your Self Esteem and Assertiveness Skills: Explore What Self-esteem Is

Ayn Rand once said, “The man who does not value himself, cannot value anything or anyone.” This course will give you some techniques that can dramatically change how you feel about yourself and how you approach the world.

In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves.

4. Communication Strategies: Learn The Various Aspects Of Communication

Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you’re sending the right message.

This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

5. Public Relations Boot Camp: Strategic Public And Media Relations

Public relations has changed with the evolution of computers and the speed with which information can spread. However, the need for public relations to be clear, concise, and accurate while being completely appropriate for the situation has not changed.

In this course, you will learn how to determine the type of information required in a particular situation, ways to approach PR strategically, how to create compelling releases, and techniques for managing media relations.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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Units of Study

Receive Lifetime Access to Course Materials, so you can review at any time.

Public Speaking: Speaking Under Pressure Online Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Public Speaking: Speaking Under Pressure Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Getting Started

  •     What is Speaking Under Pressure?
  •     Three-Part Technique
  •     Planning Our Approach
  •     Presentation Preparation
  •     Evaluations

Session 3: Planning

  •     Preparing to Plan
  •     Be Informed
  •     Get Involved
  •     Understand Yourself
  •     Stay on Track
  •     Presentation Preparation
  •     Evaluations

Session 4: Force Field Analysis

  •     What is Force Field Analysis?
  •     Exercise
  •     Pros and Cons

Session 5: Understanding Your Audience

  •     Understanding Your Audience, Part One
  •     Getting Started
  •     Profiling Your Audience
  •     Aim, Plan, and Convey
  •     Understanding Your Audience, Part Two
  •     Finding Common Ground
  •     Why?
  •     How?
  •     Practical Application

Session 6: Controlling Your Jitters

  •     Understanding Nervousness
  •     Where Does Nervousness Come From?
  •     Getting Nervousness Under Control
  •     Being Prepared
  •     Sequencing Ideas
  •     Presentation

Session 7: Making Your Listener Hear You

  •     Use Non-Verbal Communication
  •     Leave the Appropriate Distance
  •     Stand Erect
  •     Consider Your Appearance
  •     Move About and Use Gestures
  •     Control Your Facial Expressions and Mannerisms
  •     Maintain Eye Contact
  •     The Value of a Pause

Session 8: Key Themes

  •     About Key Themes
  •     Practical Application
  •     Key Sentences

Session 9: Key Sentences

  •     Preparation
  •     Presentation

Session 10: Structuring Ideas

  •     Three Key Points
  •     Why Three Key Points?
  •     Aim
  •     Concentrate
  •     Adapt
  •     Depth
  •     Move Forward
  •     Ease
  •     Building a Three-Part Plan
  •     Practical Application

Session 11: Organization Methods

  •     Using Time, Place, and Aspect
  •     Preparation
  •     Presentation
  •     Two Additional Plans

Session 12: Our Body Language

  •     How the Listener Takes Control
  •     Sample Passage
  •     Questions
  •     Answers
  •     The Meaning Behind Our Message
  •     Qualities of a Good Voice

Session 13: If You Could Be...

  •     Presentation

Session 14: Beginnings and Endings

  •     Things to Remember
  •     About Beginnings
  •     About Endings

Session 15: Expanding a Basic Plan

  •     Building a Bigger Presentation
  •     Symbols
  •     Opposites
  •     Statistics
  •     Tips and Tricks

Session 16: Presentations

  •     Preparation
  •     Evaluations

Session 17: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 2 - Certificate In Conquering Your Fear of Speaking in Public Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Good Communication Skills

  • Defining Communication
  • How We Define Communication
  • Pre-Assignment Review
  • Group Presentations
  • Barriers to Communication

 Session 3: Interpersonal Skills

  • Listening
  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Being a Better Listener
  • Why Don't People Listen?
  • Not Listening
  • Asking Questions
  • Good Listeners
  • Looking at Your Listeners

 Session 4: Getting Comfortable in Conversation

  • Four Levels
  • Level One: Small Talk
  • Making Small Talk
  • Level Two: Fact Disclosure
  • Level Three: Viewpoints and Opinions
  • Level Four: Personal Feelings
  • Small Talk Example

 Session 5: Practicing Dialogue

  • The Limber Voice
  • The Limber Voice: Hyoid Limbering
  • The Limber Voice: Hum
  • The Limber Voice: Sighing
  • The Limber Voice: The Diaphragmatic Breath
  • The Limber Voice: The Food and Exercise Factor
  • Making Conversation

 Session 6: Redesigning Yourself for Strength

  • Introduction
  • Tone
  • Pitch
  • Pacing
  • Emphasis
  • Facial Expressions
  • Posture
  • Body Language
  • Using the Elements

 Session 7: Professionalism

  • Looking Professional
  • Making a Good Impression
  • Being Professional
  • Hosting an Event
  • Speaking Professionally

 Session 8: Maximizing Meetings

  • Four Areas of Opportunity
  • Anticipate
  • Prepare
  • Area Three: Participate
  • Area Four: Concentrate on Your Message
  • Fifteen Ways to Master a Meeting
  • Mastering Your Meeting

 Session 9: Sticky Situations

  • Dreadful Times

 Session 10: Controlling Nervousness

  • About Nerves
  • Controlling Physical Nervousness
  • Capitalizing on the Law of Attraction
  • Attracting Good and Bad

 Session 11: Tell Me a Story

  • Teaching Me a Lesson

 Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate In Building Your Self Esteem and Assertiveness Skills Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part 1
  • Pre-Assignment, Part 2
  • Pre-Assignment, Part 3

 Session 2: What Is Self-Esteem?

  • Defining Self-Esteem
  • Self-Esteem and Confidence
  • Origins of Low Self-Esteem
  • Conditioned Behavior
  • Changing the Conditioning
  • Putting Things in Perspective

 Session 3: Improving Self-Esteem

  • Stop Spreading Negative Messages
  • Generalizations
  • Negative and Negating Comments
  • Changing Your Language
  • Throw out Perfectionism
  • Creating Healthy Patterns

 Session 4: Building Self-Esteem

  • Building Confidence in Others
  • Putting Others at Ease
  • Presenting Yourself Well
  • Creating Positive Impressions
  • Our Thoughts on Creating Impressions
  • Choosing Your Actions

 Session 5: Increasing Our Self-Esteem

  • Assessing Internal Factors
  • Building Up and Tearing Down
  • Our Thoughts on Building and Tearing
  • Where Am I?

 Session 6: Esteemed Confidence

  • Techniques that Work
  • Pretend You Are Confident
  • Technique 1
  • When Your Positive Self-Talk Doesn't Listen
  • Technique 2
  • When You Meet People, Look Them in the Eye
  • Technique 3
  • Dance
  • Technique 4
  • Know Your Stuff
  • Technique 5
  • Rehearsal is the Best Confidence Builder
  • Technique 6
  • Every Day, Remind Yourself That You Have Done Some Things Well
  • Technique 7
  • Read Inspiring Biographies and Autobiographies
  • Technique 8
  • Be Thankful
  • Technique 9
  • Push Yourself to Accomplish Short-Term Goals
  • Technique 10
  • Do Something for Yourself Every Week
  • Technique 11

 Session 7: The Power of Thought

  • Identifying the Situations
  • Negative Thoughts
  • Controlling Your Thoughts
  • Flip it Around
  • Tyrone's Thinking
  • Discussion Questions
  • Discussing Tyrone's Thoughts
  • Avoiding Traps
  • Removing the Distortions

 Session 8: Ask for What You Want

  • What Do You Want?
  • Ask Assertively and Effectively
  • Your Heart's Desire
  • Marlene's Story
  • Discussion Question

 Session 9: Create What You Want

  • Identifying Dreams and Setting Goals
  • SPIRIT Goals
  • My Own Goal Setting

 Session 10: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Certificate In Communication Strategies Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

Session 2: Creating Positive Relationships

  • Ten Quick Wins
  • Making Connections
  • The Power of Words

Session 3: Growing Our Self-Awareness

  • Do You Question Your Competence?
  • Competence Questionnaire
  • Developing Confidence

Session 4: Communication Basics

  • Defining a Skilled Communicator
  • Making Connections

Session 5: Communication Barriers

  • Case Study: New Neighbors
  • Common Barriers
  • Applying the Answers
  • Being Mindful

Session 6: Asking Questions

  • Asking Good Questions
  • Types of Open-Ended Questions
  • Introduction to Probing
  • Probing Methods
  • Pushing My Buttons

Session 7: Listening Skills

  • Can You Hear Me?
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • What Is Said and What Is Heard
  • Communication Situations

Session 8: Body Language

  • What Do Our Bodies Say?
  • Tips and Tricks
  • Managing Your Messages
  • The Signals People Send
  • Gestures
  • Interpreting Gestures

Session 9: Communication Styles

  • Understanding Dichotomies
  • Making Connections
  • Advantages and Disadvantages
  • Dichotomies in Action
  • Step Two
  • Step Three

Session 10: Creating a Positive Self-Image

  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session 11: Frame of Reference

  • Your Frame of Reference
  • Suspending Belief
  • Techniques for the Workplace
  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message
  • Be Direct
  • Assertiveness
  • Self-Attitude
  • Words to Watch Out For
  • Your Inner Self Talk
  • Persuasion
  • Thirty Ways to Persuade
  • Case Study: A Negative Image
  • I Messages
  • The Assertive Formula
  • Expressing Your No
  • The Persistent Response
  • Guidelines for Saying No

Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 5 - Certificate In Public Relations Boot Camp Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

 Session 2: Building Credibility

  • Establishing Your Credibility
  • First Impressions
  • Belief and Credibility

 Session 3: Your Competition

  • Setting Yourself Apart
  • Your Competitors
  • Your Products and Services
  • Identifying Your USP

 Session 4: Critical Communication Skills

  • Being an Excellent Communicator
  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Listening for Accuracy
  • Powerful Questions
  • Closed vs. Open Questions
  • Discussing Open Questions
  • Asking Good Questions
  • Clarifying Questions
  • Listening and Questioning

 Session 5: Observation Skills

  • Looking For Clues
  • Checklist for Success
  • Body Movements
  • Facial Expressions
  • Grooming
  • Posture
  • Reading People
  • Some Light Reading

 Session 6: Handling Customer Complaints

  • Find Complaints and Fix Them
  • Self-Analysis - Calling Your Clients
  • Self-Analysis - Fixing Complaints
  • Handling Complaints

 Session 7: Overcoming Objections

  • What are Objections?
  • Attitude Check!
  • Keep Your Brain in Check!
  • Controlling Your Reactions
  • Pre-Assignment Review

 Session 8: Handling Objections

  • Universal Strategies
  • Example Interaction
  • Specific Strategies 1 to 3
  • Specific Strategies 4 to 6
  • Specific Strategies 7 to 9
  • Using the Strategies

 Session 9: Pricing Issues

  • Handling Pricing Objections
  • Managing the Objections
  • Four Factors That Stay the Same
  • How You Handle the Issues

 Session 10: How Can Teamwork Help Me?

  • Understanding the Value of Teamwork
  • Making the Team

 Session 11: Buying Signals

  • Signals to Watch For
  • Noticing Signals
  • Making the Play

 Session 12: Closing the Sale

  • Creating a Custom Toolbox
  • Strategies to Try
  • Persistence Pays Off
  • Closing Techniques: Thank You Notes
  • 15 Sales Closing Success Tips
  • The Fifteen Activities
  • Selecting One Activity
  • Sell It To Me - Introduction and Demonstration
  • Sell It To Me - Objections and Requests
  • Sell It To Me - Closing and Other Points

 Session 13: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There
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Students must have basic literacy and numeracy skills.

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Open entry. Previous schooling and academic achievements are not required for entry into this course.

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Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

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Public Speaking: Speaking Under Pressure Online Bundle, 5 Certificate Courses

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Course Summary

  • Delivery: Online
  • Access: Unlimited Lifetime
  • Time: Study at your own pace
  • Duration: 6 to 8 hours per course
  • Assessments: Yes
  • Qualification: Certificate
About This Course
What you will learn - How To Speak Under Pressure
  • Apply quick and easy preparation methods that will work whether you have one minute or one week to prepare.
  • Prepare for questions, even before you know what those questions will be.
  • Overcome any nervousness you may feel when speaking in front of a group, particularly if the group is not sympathetic to what you have to say.
  • Use presentation techniques that establish your credibility and get people on your side
Get BIG Savings with our Public Speaking: Speaking Under Pressure Online Bundle, 5 Certificate Courses
  1. Public Speaking
  2. Conquering Your Fear of Speaking in Public
  3. Building Your Self Esteem and Assertiveness Skills
  4. Communication Strategies
  5. Public Relations Boot Camp
1. Public Speaking: Speaking Under Pressure: Learn How To Speak Under Pressure

If you are a new speaker who feels nervous about the task at hand, or an experienced speaker who wants to learn more about being put on the spot, then this course is just for you. It focuses on speaking under pressure, which means being able to quickly organize your thoughts and being able to convey them meaningfully to your audience.

This course will take you through preparing an effective presentation. Topics include planning your speech, identifying your audience, connecting with the listener, developing key themes and sentences, structuring your ideas, and managing nervousness and body language. You’ll focus on short responses and learn ways to expand a basic presentation.

2. Conquering Your Fear of Speaking in Public: Be a Confident Public Speaker! Learn to Conquer your fear

Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at social events? Do you lock up in awkward social situations? If so, this course can help you conquer your nerves and speak confidently in public.

To begin this Conquering Your Fear of Speaking in Public course, you’ll review some of the basics of communication. Then, you’ll learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you’ll learn how to handle specific scenarios, like meetings and sticky social situations.

3. Building Your Self Esteem and Assertiveness Skills: Explore What Self-esteem Is

Ayn Rand once said, “The man who does not value himself, cannot value anything or anyone.” This course will give you some techniques that can dramatically change how you feel about yourself and how you approach the world.

In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves.

4. Communication Strategies: Learn The Various Aspects Of Communication

Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you’re sending the right message.

This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

5. Public Relations Boot Camp: Strategic Public And Media Relations

Public relations has changed with the evolution of computers and the speed with which information can spread. However, the need for public relations to be clear, concise, and accurate while being completely appropriate for the situation has not changed.

In this course, you will learn how to determine the type of information required in a particular situation, ways to approach PR strategically, how to create compelling releases, and techniques for managing media relations.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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Units of Study

Receive Lifetime Access to Course Materials, so you can review at any time.

Public Speaking: Speaking Under Pressure Online Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Public Speaking: Speaking Under Pressure Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Getting Started

  •     What is Speaking Under Pressure?
  •     Three-Part Technique
  •     Planning Our Approach
  •     Presentation Preparation
  •     Evaluations

Session 3: Planning

  •     Preparing to Plan
  •     Be Informed
  •     Get Involved
  •     Understand Yourself
  •     Stay on Track
  •     Presentation Preparation
  •     Evaluations

Session 4: Force Field Analysis

  •     What is Force Field Analysis?
  •     Exercise
  •     Pros and Cons

Session 5: Understanding Your Audience

  •     Understanding Your Audience, Part One
  •     Getting Started
  •     Profiling Your Audience
  •     Aim, Plan, and Convey
  •     Understanding Your Audience, Part Two
  •     Finding Common Ground
  •     Why?
  •     How?
  •     Practical Application

Session 6: Controlling Your Jitters

  •     Understanding Nervousness
  •     Where Does Nervousness Come From?
  •     Getting Nervousness Under Control
  •     Being Prepared
  •     Sequencing Ideas
  •     Presentation

Session 7: Making Your Listener Hear You

  •     Use Non-Verbal Communication
  •     Leave the Appropriate Distance
  •     Stand Erect
  •     Consider Your Appearance
  •     Move About and Use Gestures
  •     Control Your Facial Expressions and Mannerisms
  •     Maintain Eye Contact
  •     The Value of a Pause

Session 8: Key Themes

  •     About Key Themes
  •     Practical Application
  •     Key Sentences

Session 9: Key Sentences

  •     Preparation
  •     Presentation

Session 10: Structuring Ideas

  •     Three Key Points
  •     Why Three Key Points?
  •     Aim
  •     Concentrate
  •     Adapt
  •     Depth
  •     Move Forward
  •     Ease
  •     Building a Three-Part Plan
  •     Practical Application

Session 11: Organization Methods

  •     Using Time, Place, and Aspect
  •     Preparation
  •     Presentation
  •     Two Additional Plans

Session 12: Our Body Language

  •     How the Listener Takes Control
  •     Sample Passage
  •     Questions
  •     Answers
  •     The Meaning Behind Our Message
  •     Qualities of a Good Voice

Session 13: If You Could Be...

  •     Presentation

Session 14: Beginnings and Endings

  •     Things to Remember
  •     About Beginnings
  •     About Endings

Session 15: Expanding a Basic Plan

  •     Building a Bigger Presentation
  •     Symbols
  •     Opposites
  •     Statistics
  •     Tips and Tricks

Session 16: Presentations

  •     Preparation
  •     Evaluations

Session 17: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 2 - Certificate In Conquering Your Fear of Speaking in Public Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Good Communication Skills

  • Defining Communication
  • How We Define Communication
  • Pre-Assignment Review
  • Group Presentations
  • Barriers to Communication

 Session 3: Interpersonal Skills

  • Listening
  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Being a Better Listener
  • Why Don't People Listen?
  • Not Listening
  • Asking Questions
  • Good Listeners
  • Looking at Your Listeners

 Session 4: Getting Comfortable in Conversation

  • Four Levels
  • Level One: Small Talk
  • Making Small Talk
  • Level Two: Fact Disclosure
  • Level Three: Viewpoints and Opinions
  • Level Four: Personal Feelings
  • Small Talk Example

 Session 5: Practicing Dialogue

  • The Limber Voice
  • The Limber Voice: Hyoid Limbering
  • The Limber Voice: Hum
  • The Limber Voice: Sighing
  • The Limber Voice: The Diaphragmatic Breath
  • The Limber Voice: The Food and Exercise Factor
  • Making Conversation

 Session 6: Redesigning Yourself for Strength

  • Introduction
  • Tone
  • Pitch
  • Pacing
  • Emphasis
  • Facial Expressions
  • Posture
  • Body Language
  • Using the Elements

 Session 7: Professionalism

  • Looking Professional
  • Making a Good Impression
  • Being Professional
  • Hosting an Event
  • Speaking Professionally

 Session 8: Maximizing Meetings

  • Four Areas of Opportunity
  • Anticipate
  • Prepare
  • Area Three: Participate
  • Area Four: Concentrate on Your Message
  • Fifteen Ways to Master a Meeting
  • Mastering Your Meeting

 Session 9: Sticky Situations

  • Dreadful Times

 Session 10: Controlling Nervousness

  • About Nerves
  • Controlling Physical Nervousness
  • Capitalizing on the Law of Attraction
  • Attracting Good and Bad

 Session 11: Tell Me a Story

  • Teaching Me a Lesson

 Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate In Building Your Self Esteem and Assertiveness Skills Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part 1
  • Pre-Assignment, Part 2
  • Pre-Assignment, Part 3

 Session 2: What Is Self-Esteem?

  • Defining Self-Esteem
  • Self-Esteem and Confidence
  • Origins of Low Self-Esteem
  • Conditioned Behavior
  • Changing the Conditioning
  • Putting Things in Perspective

 Session 3: Improving Self-Esteem

  • Stop Spreading Negative Messages
  • Generalizations
  • Negative and Negating Comments
  • Changing Your Language
  • Throw out Perfectionism
  • Creating Healthy Patterns

 Session 4: Building Self-Esteem

  • Building Confidence in Others
  • Putting Others at Ease
  • Presenting Yourself Well
  • Creating Positive Impressions
  • Our Thoughts on Creating Impressions
  • Choosing Your Actions

 Session 5: Increasing Our Self-Esteem

  • Assessing Internal Factors
  • Building Up and Tearing Down
  • Our Thoughts on Building and Tearing
  • Where Am I?

 Session 6: Esteemed Confidence

  • Techniques that Work
  • Pretend You Are Confident
  • Technique 1
  • When Your Positive Self-Talk Doesn't Listen
  • Technique 2
  • When You Meet People, Look Them in the Eye
  • Technique 3
  • Dance
  • Technique 4
  • Know Your Stuff
  • Technique 5
  • Rehearsal is the Best Confidence Builder
  • Technique 6
  • Every Day, Remind Yourself That You Have Done Some Things Well
  • Technique 7
  • Read Inspiring Biographies and Autobiographies
  • Technique 8
  • Be Thankful
  • Technique 9
  • Push Yourself to Accomplish Short-Term Goals
  • Technique 10
  • Do Something for Yourself Every Week
  • Technique 11

 Session 7: The Power of Thought

  • Identifying the Situations
  • Negative Thoughts
  • Controlling Your Thoughts
  • Flip it Around
  • Tyrone's Thinking
  • Discussion Questions
  • Discussing Tyrone's Thoughts
  • Avoiding Traps
  • Removing the Distortions

 Session 8: Ask for What You Want

  • What Do You Want?
  • Ask Assertively and Effectively
  • Your Heart's Desire
  • Marlene's Story
  • Discussion Question

 Session 9: Create What You Want

  • Identifying Dreams and Setting Goals
  • SPIRIT Goals
  • My Own Goal Setting

 Session 10: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Certificate In Communication Strategies Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

Session 2: Creating Positive Relationships

  • Ten Quick Wins
  • Making Connections
  • The Power of Words

Session 3: Growing Our Self-Awareness

  • Do You Question Your Competence?
  • Competence Questionnaire
  • Developing Confidence

Session 4: Communication Basics

  • Defining a Skilled Communicator
  • Making Connections

Session 5: Communication Barriers

  • Case Study: New Neighbors
  • Common Barriers
  • Applying the Answers
  • Being Mindful

Session 6: Asking Questions

  • Asking Good Questions
  • Types of Open-Ended Questions
  • Introduction to Probing
  • Probing Methods
  • Pushing My Buttons

Session 7: Listening Skills

  • Can You Hear Me?
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • What Is Said and What Is Heard
  • Communication Situations

Session 8: Body Language

  • What Do Our Bodies Say?
  • Tips and Tricks
  • Managing Your Messages
  • The Signals People Send
  • Gestures
  • Interpreting Gestures

Session 9: Communication Styles

  • Understanding Dichotomies
  • Making Connections
  • Advantages and Disadvantages
  • Dichotomies in Action
  • Step Two
  • Step Three

Session 10: Creating a Positive Self-Image

  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session 11: Frame of Reference

  • Your Frame of Reference
  • Suspending Belief
  • Techniques for the Workplace
  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message
  • Be Direct
  • Assertiveness
  • Self-Attitude
  • Words to Watch Out For
  • Your Inner Self Talk
  • Persuasion
  • Thirty Ways to Persuade
  • Case Study: A Negative Image
  • I Messages
  • The Assertive Formula
  • Expressing Your No
  • The Persistent Response
  • Guidelines for Saying No

Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 5 - Certificate In Public Relations Boot Camp Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

 Session 2: Building Credibility

  • Establishing Your Credibility
  • First Impressions
  • Belief and Credibility

 Session 3: Your Competition

  • Setting Yourself Apart
  • Your Competitors
  • Your Products and Services
  • Identifying Your USP

 Session 4: Critical Communication Skills

  • Being an Excellent Communicator
  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Listening for Accuracy
  • Powerful Questions
  • Closed vs. Open Questions
  • Discussing Open Questions
  • Asking Good Questions
  • Clarifying Questions
  • Listening and Questioning

 Session 5: Observation Skills

  • Looking For Clues
  • Checklist for Success
  • Body Movements
  • Facial Expressions
  • Grooming
  • Posture
  • Reading People
  • Some Light Reading

 Session 6: Handling Customer Complaints

  • Find Complaints and Fix Them
  • Self-Analysis - Calling Your Clients
  • Self-Analysis - Fixing Complaints
  • Handling Complaints

 Session 7: Overcoming Objections

  • What are Objections?
  • Attitude Check!
  • Keep Your Brain in Check!
  • Controlling Your Reactions
  • Pre-Assignment Review

 Session 8: Handling Objections

  • Universal Strategies
  • Example Interaction
  • Specific Strategies 1 to 3
  • Specific Strategies 4 to 6
  • Specific Strategies 7 to 9
  • Using the Strategies

 Session 9: Pricing Issues

  • Handling Pricing Objections
  • Managing the Objections
  • Four Factors That Stay the Same
  • How You Handle the Issues

 Session 10: How Can Teamwork Help Me?

  • Understanding the Value of Teamwork
  • Making the Team

 Session 11: Buying Signals

  • Signals to Watch For
  • Noticing Signals
  • Making the Play

 Session 12: Closing the Sale

  • Creating a Custom Toolbox
  • Strategies to Try
  • Persistence Pays Off
  • Closing Techniques: Thank You Notes
  • 15 Sales Closing Success Tips
  • The Fifteen Activities
  • Selecting One Activity
  • Sell It To Me - Introduction and Demonstration
  • Sell It To Me - Objections and Requests
  • Sell It To Me - Closing and Other Points

 Session 13: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

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Yes, we have a 7-day money-back refund policy.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

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anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

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No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

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This
course is provided in English, however, due to the digital nature of
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All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

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After
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Providing
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Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

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You
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The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

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Course duration, is listed under Course Summary

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All the required material for your course is included in the online system, you do not need to buy anything else.

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Yes, all our courses are interactive.

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Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
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