About This Course
What you will learn - Learn How to use Technology Appropriately
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Get BIG Savings with our Ultimate Digital Citizenship Online Bundle, 10 Certificate Courses
- Digital Citizenship
- Social Media in the Workplace
- Media and Public Relations
- Personal Branding
- Cyber Security
- Digital Transformation
- GDPR Readiness: Creating a Data Privacy Plan
- GDPR Readiness: Getting The Message Out
- Working Smarter: Using Technology to Your Advantage
- mLearning
1. Digital Citizenship: Learn How to use Technology Appropriately
The Internet has changed the way that people connect, communicate, and conduct business. The digital age has provided many benefits, but it does have a downside.
Given the sheer volume of digital information that we send and receive each day, it is important to learn basic citizenship skills. These skills will help prevent missteps and keep your digital relationships running smoothly.
At the end of this Digital Citizenship Online Short Course, you should be able to:
- Define digital citizenship.
- Use technology appropriately.
- Use social networking to create your brand.
- Protect your reputation online.
- Practice safe use of technology.
- Understand digital etiquette.
2. Social Media in the Workplace: Develop Workplace Social Media Strategies and Policy
People love to stay connected, so it’s no wonder that social media sites continue to grow in popularity. However, with social media sites going mobile and are open 24 hours a day, people can often forget where to draw the line, especially at work. Companies should examine how this media is affecting them and how they can implement ways to move forward with technology without letting it interfere with productivity.
To effectively learn how to use social media in the workplace, an employee must learn the basic building blocks of social media and the different ways they interact and perform. Once we understand that social media is about communication, we can establish guidelines that allow employees feel free to network while staying focused at work. Our Social Media in the Workplace Online Course will help you get there.
By the end of the Social Media in the Workplace Online Course, you will be able to:
- Learn the meaning of social media
- Learn different ways social media is used and altered
- Build and maintain a social media policy
- Keeping your social media secure
- Establishing rules for the social media the company posts
- Discover the benefits and pitfalls of using social media
3. Media and Public Relations: Learn the Skills to Master Media & Public Relations
In this course, you will get knowledge you need to manage effectively your image and value by forming solid networks through strategic communication planning. Effective networking is essential for day-to-day business or for those times when you are actively pursuing job opportunities.
Networking and public relations is the most successful method of communicating your value to those around you. Furthermore, good networking skills enable you to tap into those relationships you already have and increase the scope of your network. This course is designed to give you practical teaching and hands-on tools that will get you networking once you complete this course.
By the end of this course, you will be able to:
- Network for success
- Manage "Meet and Greet" opportunities
- Dress for success
- Write effectively
- Set goals
- Manage media relations
- Plan issue and crisis communication
- Use social media
- Deliver effective employee communication
4. Personal Branding: Manage Your Personal Brand To Help You Achieve Your Goals
In the information age, personal branding is necessary for the success of any company or individual. Failing to manage personal branding can lead to misinformation about you or your company becoming public. Taking control of your public image is no longer an option. Identifying and using the tools that affect personal branding correctly will ensure that the public sees the image that you want them to see. A positive brand is necessary for success.
Personal Branding is identifying your assets, characteristics, strengths, and skills as an individual. Understanding Personal Branding will provide advantages in your personal and professional lives. Branding is a mix of how you present yourself and how others see you. It is important to be aware of how you are viewed.
With our Personal Branding Online Short Course, you will be able to share your vision and passions with others in your company. Utilize this knowledge through Social Media to define and influence how others see you. You are your brand so protect it. Live it.
At the end of this Personal Branding Online Short Course, you should be able to:
- Define your image.
- Control your image.
- Understand how to sharpen your brand.
- Use social media appropriately.
- Manage your brand in a crisis.
- Develop a professional appearance.
5. Cyber Security: Discover the Fundamentals of Cybersecurity!
Every organization is responsible for ensuring cybersecurity. The ability to protect its information systems from impairment or even theft is essential to success. Implementing effective security measures will not only offer liability protection; it will also increase efficiency and productivity.
With our “Cybersecurity” course, you will discover the fundamentals of cybersecurity as well as the methods that should be implemented to make sure their computer systems are protected.
By the end of this Certificate In Cyber Security Online Course, you will be able to:
- Understand different types of malware and security breaches
- Know the types of cyberattacks to look out for
- Develop effective prevention methods
6. Digital Transformation: Learn how to begin developing a digital strategy for your own company
This course will teach you about digital transformation, and what companies in different industries are doing, as well as best practices that can be employed in your own organization.
This course aims to define digital transformation and provide an understanding of why it matters, as well as take a look at businesses that are successfully undertaking this change. It will also help you begin developing a digital strategy for your own company.
What will you learn with our Digital Transformation Online Course?
- Define digital transformation
- Understand why it matters
- Pinpoint which businesses are succeeding and how they are doing it
- Get started on your own company’s digital strategy
7. GDPR Readiness: Creating a Data Privacy Plan: Learn how to create a data privacy plan for your organization
With the advent of the General Data Protection Regulation (GDPR), businesses need to take data privacy seriously. Writing a data privacy plan is one of the best ways to kick-start compliance by outlining important policies and procedures.
What will you learn with our GDPR Readiness: Creating a Data Privacy Plan Online Certificate Course?
- Explain what a data privacy plan will include
- Know the important terminology and legislation
- Map the flow of data in an organization visually
- Understand and write an information request procedure
- Develop an internal data handling procedure
- Understand and write a data security policy
- Understand and write a personal data protection policy
- Adapt your current client privacy policy
- Develop a data breach procedure Decide on training solutions
- Know the other necessary pieces of the data privacy plan and help your organization write, implement, and review a data privacy plan
8. GDPR Readiness: Getting The Message Out: Learn about the important aspects of getting the message out
Once good privacy policies and procedures have been developed to help you meet the General Data Protection Regulation, it’s time to get the word out. Without good communication and training, employees will not be able to effectively implement procedures in their work. Customers also need privacy information to help them make informed choices.
What will you learn with our GDPR Readiness: Getting The Message Out Online Course?
- Internal communication methods
- Privacy training
- Promoting a good privacy culture
- Elements of a good customer privacy policy
- Write and design a cookie banner disclaimer
- Design a privacy-compliant web form
9. Working Smarter: Using Technology to Your Advantage: Learn How To Use Technology To Your Advantage
Technology is supposed to make life easier and simpler, but most managers find themselves cleaning up the messes caused by too many gadgets. This course is about using technology to work smarter, not harder.
In this course, you’ll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered.
After you complete this Working Smarter course, you will be able to:
- Make your workplace a technology-friendly place.
- Make the most of computers, telephones, instant messaging, e-mail,
- contact management applications, and scheduling software.
- Communicate better with the IT department.
- Make the best software and training choices.
- Set an IT budget.
- Set expectations and responsibilities for security and privacy.
- Keep employees safe and healthy.
- Develop and implement a system usage policy.
- Implement policies for dealing with company property.
- Decide whether or not employees should telecommute.
- Make telecommuting work.
- Deal with workplace rage.
- Address technological issues.
10. mLearning: Possess the skills needed to take advantage of Mobile Learning Technology
Mobile learning, or mLearning, is defined as the delivery of learning, education or training on mobile devices, such as mobile phones, tablets, laptops or PDAs. MLearning allows training and support to be taken anywhere, making it flexible and convenient for companies to use.
With our mLearning course, you will begin to see the importance and usefulness of mLearning in any organization. By absorbing the ins and outs of utilizing mLearning, you will possess the skills needed to take advantage of this new technology, in order to educate employees and clients more efficiently.
By the end of this mLearning Online Short Course, you will be able to:
- Recognize different methods of mLearning
- Know the benefits/challenges of using mLearning
- Train other employees regarding mLearning
- Form an mLearning plan
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
The Ultimate Digital Citizenship 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Digital Citizenship
Module One: Getting Started
- Course Objectives
Module Two: What Is Digital Citizenship?
- What Is Digital Citizenship?
- Engaging with Others
- It’s a Moving Target
- Belonging to a Community
- Case Study
Module Three: Being a Good Citizen
- Build It Up
- Real World Influences
- Use Technology Appropriately
- The Golden Rule
- Case Study
Module Four: Best Practices for Sharing
- Digital Footprints
- Personal and Work Lives
- Stop and Think Before You Post
- Do Not Overshare
- Case Study
Module Five: Networking and Personal Branding (I)
- Personal Branding
- Be Yourself
- Social Networking
- If You Share It, Expect Everyone to See It
- Case Study
Module Six: Networking and Personal Branding (II)
- Introduce Colleagues
- Volunteer to Help Others
- Blog
- Guard Your Reputation
- Case Study
Module Seven: Digital Security and Safety (I)
- Don’t Trust Anyone You Don’t Know
- Enable 2-Step Verification Processes
- Public Wi-Fi
- Public Computers
- Case Study
Module Eight: Digital Security and Safety (II)
- Email and Attachments
- Password Rules
- Back Up Your Files
- Update Your Software
- Case Study
Module Nine: Dealing with the Dark side
- See It, Report It
- Bullying and Harassment
- Trolling
- Shared Something You Shouldn’t Have?
- Case Study
Module Ten: Digital Etiquette (I)
- Respect and Tone
- Speak Up, Not Out
- Topics to Avoid
- Keep Private Messages Private
- Case Study
Module Eleven: Digital Etiquette (II)
- Educate Yourself
- Information Processing
- Internet Boldness
- Permission to Share
- Case Study
Module Twelve: Wrapping Up
Course 2 - Social Media in the Workplace
Module One - Getting Started
Module Two - Who is Social Media?
- Online communities
- User created content
- Information sharing
- Communication tools
Module Three - Defining your Social Media Policy (Part 1)
- It should be a living document
- Choosing an information officer
- What can and cannot be shared
- Legal and ethic specifications
Module Four - Defining your Social Media Policy (Part 2)
- New hire orientation
- Let common sense guide you
- Nothing offensive
- Rules on soliciting and personal posts
Module Five - Creating a Living Document
- What is a living document?
- How often is it revised?
- Who will be in charge?
- Change management
Module Six - Keeping an Eye on Security
- Password rules
- Needs constant monitoring
- Keeping information confidential
- Protecting intellectual property
Module Seven - Rules to Follow when Positing (Part 1)
- Always show respect
- Stop and think before you post
- Always be honest
- Never discredit or talk ill of competitors
Module Eight - Rules to Follow when Posting (Part 2)
- Be transparent
- Act like you would in real life
- Grammar and spelling still counts
- Never post when you are angry
Module Nine - Benefits of Social Media
- From audience to author
- Builds customer loyalty
- Speed and flexibility in communication
- Two way communications
Module Ten - The Pitfalls of Social Media
- Bullying
- Group think
- Trolling
- Remember, it is out there forever
Module Eleven - Listen to Your Customers
- They provide great feedback
- It makes them happy
- Improves your brand
- Improves product development
Module Twelve - Wrapping Up
Course 3 - Media and Public Relations
Module One - Getting Started
Module Two - Networking for Success (Part 1)
- Creating an effective introduction
- Making a great first impression
Module Three - Networking for Success (Part 2)
- Minimising nervousness
- Using business cards effectively
- Remembering names
Module Four - The Meet and Greet
- The three-step process
- The four levels of conversation
Module Five - Dressing for Success
- The meaning of colours
- Interpreting common dress codes
- Deciding what to wear
Module Six - Writing
- Busniess letters
- Writing proposals
- Reports
- Executive summaries
Module Seven - Setting Goals
- Understanding goals
- SMART goals
- Helping others with goal setting
Module Eight - Media Relations
- Television
- Web presence, blogs and the internet
Module Nine - Issues and Crisis Communication Planning
- Gauging the impending crisis level
- Providing feedback and insights
- How information will be distributed
- Tracking the overall effect
Module Ten - Social Media (The PR Toolkit)
- Blogs
- Wikis
- Podcasts
- Social bookmarks
- RSS feeds
Module Eleven - Employee Communications
- Verbal communication
- Non-verbal communication skills (Body language)
- Email etiquette
- Negotiation skills
- Making an impact
Module Twelve - Wrapping Up
Course 4 - Personal Branding
Module One: Getting Started
Module Two: Defining Yourself (I)
- Lesson One: If you Don't, they will
- Lesson Two: Brand Mantra
- Lesson Three: Be Real
- Lesson Four: SWOT Analysis
- Lesson Five: Case Study
Module Three: Defining Yourself (II)
- Lesson One: Pillars
- Lesson Two: Passions
- Lesson Three: Define Your Strengths
- Lesson Four: The Three C's
- Lesson Five: Case Study
Module Four: Controlling and Developing Your Image
- Lesson One: Clear and Defined
- Lesson Two: Consistent Image
- Lesson Three: It Takes a Commitment
- Lesson Four: Live it Every Day
- Lesson Five: Case Study
Module Five: Personal and Professional Influences
- Lesson One: Corporate and Personal Integration
- Lesson Two: They Will Influence Each Other
- Lesson Three: Be a Professional
- Lesson Four: Build Rapport
- Lesson Five: Case Study
Module Six: Sharpening Your Brand
- Lesson One: Blogging
- Lesson Two: Authenticity is Key
- Lesson Three: Transparency
- Lesson Four: Networking
- Lesson Five: Case Study
Module Seven: Appearance Matters
- Lesson One: First Impressions
- Lesson Two: Rise Out of the Crowd
- Lesson Three: True Reflection
- Lesson Four: Dress for Success
- Lesson Five: Case Study
Module Eight: Social Media (I)
- Lesson One: Needs constant Monitoring
- Lesson Two: Security
- Lesson Three: Have an Objective
- Lesson Four: Promote
- Lesson Five: Case Study
Module Nine: Social Media Part (II)
- Lesson One: It's a Tool
- Lesson Two: Content is King
- Lesson Three: Have a Gimmick
- Lesson Four: Don't Ignore any Mentions
- Lesson Five: Case Study
Module Ten: Brand Management During a Crisis
- Lesson One: Caught in a Bad Spot
- Lesson Two: Never Burn a Bridge
- Lesson Three: Information
- Lesson Four: Monitor and Respond
- Lesson Five: Case Study
Module Eleven: Branding Personality Traits
- Lesson One: Identify Your Unique Values
- Lesson Two: Be Bold
- Lesson Three: Think Outside the Box
- Lesson Four: Fail. Learn. Repeat
- Lesson Five: Case Study
Module Twelve : Wrapping Up
Course 5 - Cyber Security
Module One: Getting Started
- Module Two: Cyber security Fundamentals
- What is Cyberspace?
- What is Cyber security ?
- Why is Cyber security Important?
- What is a Hacker?
Module Three: Types of Malware
- Worms
- Viruses
- Spyware
- Trojans
Module Four: Cyber Security Breaches
- Phishing
- Identity Theft
- Harassment
- Cyberstalking
Module Five: Types of Cyber Attacks
- Password Attacks
- Denial of Service Attacks
- Passive Attack
- Penetration Testing
Module Six: Prevention Tips
- Craft a Strong Password
- Two-Step Verification
- Download Attachments with Care
- Question Legitimacy of Websites
Module Seven: Mobile Protection
- No Credit Card Numbers
- Place Lock on Phone
- Don’t Save Passwords
- No Personalized Contacts Listed
Module Eight: Social Network Security
- Don’t Reveal Location
- Keep Birthdate Hidden
- Have Private Profile
- Don’t Link Accounts
Module Nine: Prevention Software
- Firewalls
- Virtual Private Networks
- Anti-Virus & Anti-Spyware
- Routine Updates
Module Ten: Critical Cyber Threats
- Critical Cyber Threats
- Cyber terrorism
- Cyberwarfare
- Cyberespionage
Module Eleven: Defense Against Hackers
- Cryptography
- Digital Forensics
- Intrusion Detection
- Legal Recourse
Module Twelve: Wrapping Up
Course 6 - Digital Transformation
Session One: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session Two: Digital Transformation – What Is It? Why Does It Matter?
- Defining Digital Transformation
- Why?
Session Three: Where Do We Start?
- Start Thinking About Changes
- Questions to Ask
- Customer Interaction
Session Four: Who Is Doing It Well?
- Mistakes That Can be Made
- Case Study Review
- Case Study 1: Netflix
- Case Study 2: Domino’s
- Case Study 3: The Washington Post
- Case Study 4: Air New Zealand
- Case Study 5: Town of Cary, North Carolina
Session Five: Awareness Is The First Step
- Use Technology to Build on Success
- Session Six: Let’s Do This
- Things to Keep in Mind
- Session Seven: Make A Plan
- Digital Transformation Plan
- Summary
- Personal Action Plan
Course 7 - GDPR Readiness: Creating a Data Privacy Plan
Session One: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session Two: Writing a Data Privacy Plan
- Elements of the Plan
- Additional Tips
Session Three: Privacy Awareness
- What is Data Protection?
- What is Data Privacy?
- Why is Data Privacy So Important Anyway?
- What is the GDPR?
Session Four: Data Mapping
- The First Step
- Tips to Keep in Mind
- Case Study Data Map
- Making Connections
Session Five: Information Request Procedure
- Information Request Procedure
- Making Connections
- Sample Information Request Procedure
Session Six: Internal Data Procedures
- Internal Data Procedures
- Making Connections
- Sample Internal Data Procedure
Session Seven: Data Security Policy
- Data Security Policy
- Making Connections
- Sample Data Security Policy
Session Eight: Personal Data Protection Policy
- The Cornerstone Document
- Contents of the Personal Data Protection Policy
- Responsibilities for Privacy
- Making Connections
- Sample Personal Data Protection Policy
Session Nine: Client Privacy Policy
- Privacy Policy
- Making Connections
- Sample Client Privacy Policy
Session Ten: Data Breach Procedure
- Data Breach Procedure
- Making Connections
- Sample Data Breach Procedure
Session Eleven: Training
- Privacy Training
- Awareness Training for All Employees
- Specific Policy Training
- Making Connections
Session Twelve: Other Necessary Pieces
- Additional Pieces
- Data Processing Agreement or Data Processing Addendum (DPA)
- Data Processing Impact Assessment (DPIA)
- Supervising Authorities
- Sample Supervisory Authorities in the European Union
- Personal Action Plan
- Summary
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Course Assessment Answer Key
- Pre-Course Assessment Answer Key
- Post-Course Assessment Answer Key
- Assignment Answer Key
- Session 11
Course 8 - GDPR Readiness: Getting The Message Out
Session One: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session Two: Spreading the Word Internally
- Creating a Communication Plan
- Tool Box Activity
Session Three: Internal Training
- Privacy Training in the Workplace
- Training for All Employees
- Specific Policy Training
- Five Minutes of Training Activity
Session Four: Promoting a Positive Privacy Culture
- The First Step
- Making Connections
Session Five: Monitoring Your Privacy System
- Monitoring Procedures
- Internal Audits
- Question It Activity
Session Six: Privacy Policy Overview
- Customer Privacy Policy
- Missing Parts Activity
Session Seven: Notifying Customers
- Customer Notification
- What Customers Need to Know
- What Companies are Doing
- Email Assessment Activity
- Example 1
- Example 2
- Example 3
- Example 4
- Example 5
Session Eight: Web Design – Making your privacy policy public
- Making Your Privacy Policy Publicly Accessible
- Privacy Positioning Activity
Session Nine: Web Design - Cookie Banners
- Cookies
- Designing Your Cookie Banner
- Cookie Time Activity
- Session Ten: Web Design - Forms
- Online Forms
- Making Connections
- What Do You Need to Consider?
- Personal Action Plan
- Course Summary
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Course Assessment Answer Keys
- Pre-Course Assessment
- Post-Course Assessment
- Assessment Answer Keys
Course 9 - Working Smarter: Using Technology to Your Advantage
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Technology-Friendly Workplace
- Tips and Tricks
- Tips for Employees, Part One
- Tips for Employees, Part Two
- Tips for Managers
- Ten Easy Ways to Use Technology to Make Work Fun
- Acme Consulting, Scenario One
- Scenario Two
- Scenario Three
- Scenario Four
Session 3: Conquering Computers
- Setting Expectations
- Upgrading Software
- Stretch!
- Staying Focused
- Case Study, Part One
- Case Study, Part Two
- Have Fun With It!
Session 4: Communicating with the IT Dept.
- Communicating with IT, Part One
- Communicating with IT, Part Two
- Communicating with IT, Part Three
Session 5: Choosing Software Wisely
- The Three-Step Process
- Step Two: Evaluating the Software, Part One
- Step Two: Evaluating the Software, Part Two
- Step Three: Making the Purchase
- About Upgrading
- Upgrading Checklist
- Acme Consulting, Part Two
- Case Study: Tom’s Options
- Questions
Session 6: Technical Training
- Types of Training
- Training Tip
Session 7: Setting an IT Budget
- Budget Basics
- Step One: Preparing a Draft
- Costs to Consider
- Step Two: Looking at Reality
- Step Three: Finalizing the Budget
- An Alternative Approach
- The Shrinking Budget
Session 8: Security and Privacy
- An Employee’s Rights
- Doing Your Part
- An Employer’s Rights
Session 9: Uncontrolled vs. Controlled Networks
- Two Network Types
- Uncontrolled Networks
- Controlled Networks
- About Restricting Internet Access
Session 10: Ergonomics
- What is Ergonomics?
- Stretch!
Session 11: System Usage Policies
- What is a System Usage Policy?
- Topics to Cover
- Tips for Success
- Sample Internet, E-Mail, and Computer Usage Policy
- Sample Internet, E-Mail, and Computer Usage Policy, Part 2
- Sample Internet, E-Mail, and Computer Usage Policy, Part 3
- Sample Internet, E-Mail, and Computer Usage Policy, Part 4
- Sample Internet, E-Mail, and Computer Usage Policy, Part 5
- Sample Internet, E-Mail, and Computer Usage Policy, Part 6
- Sample Internet, E-Mail, and Computer Usage Policy, Part 8
- Sample Internet, E-Mail, and Computer Usage Policy, Part 9
- Sample Internet, E-Mail, and Computer Usage Policy, Part 10
- Acme Consulting, Part Three
- Scenario Two
- Scenario Three
- Scenario Four
Session 12: Taking Care of Company Property
- Basic Rules of Etiquette
- The Employee’s Role
- Making Connections
Session 13: Time-Saving Tools
- E-Mail Applications
- Tips and Tricks
- E-Mail Etiquette
- A Word about Attachments
- Scheduling Applications
- Tips and Tricks
- Contact Management Applications
Session 14: Telephone Etiquette
- Basic Tips
- Voice Mail
- Leaving Messages
Session 15: Instant Messaging
- Instant Messaging Etiquette
- Understanding Acronyms
Session 16: Telecommuting
- What is Telecommuting?
- Possible Disadvantages
- Preparing for Telecommuting
- Tips and Tricks
- A Resource Checklist
- Other Notes
- To Telecommute or Not to Telecommute
- Scenario Two
- Scenario Three
- Scenario Four
- Scenario Five
Session 17: Workplace Rage
- Preventing Workplace Rage
- A Manager’s Responsibilities
Session 18: It’s Not Working!
- Introduction
- Scenario One
- Scenario Two
- Scenario Three
- Scenario Four
- Scenario Five
Session 19: Policies and Procedures Checklist
- A Policies and Procedures Checklist
Session 20: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 10 - mLearning
Module One: Getting Started
By the end of this course, you should be able to:
- Know the meaning of MLearning
- Recognize different methods of MLearning
- Know the benefits/challenges of using MLearning
- Train other employees regarding MLearning
- Form an MLearning plan
Module Two: What is MLearning?
- MLearning Uses
- MLearning Environments
- MLearning Tools
- MLearning Advantages
Module Three: Common MLearning Devices
- Mobile Phones
- Tablets
- Notebook Computers
- Personal Digital Assistants (PDAs)
Module Four: Ancillary Equipment in MLearning
- Internet Connections
- Messaging Services
- Video Cameras
- Bluetooth
Module Five: M-Learning vs E-Learning
- Devices Available
- Informal vs. Formal Structure
- Increased Access
- Content
Module Six: Four C’s of MLearning
- Content
- Computer
- Capture
- Communicate
Module Seven: Aspects of MLearning
- The FRAME Model
- The Device Aspect
- The Learner Aspect
- The Social Aspect
Module Eight: Challenges of MLearning
- Dependence on Technology
- Decreased Quality of Communication
- Security
- Risk of Distraction
Module Nine: Benefits of MLearning
- Decreased Costs
- Available Support
- Unlimited Resources
- Continuous Learning
Module Ten: Getting MLearning Started
- Organize Your Resources
- Form a Work Plan
- Engage Employees
- Establish an End Goal
Module Eleven: Employee Training
- Training Facilities
- Encourage Communication
- Establish Guidelines
- Equipment Training
Module Twelve: Wrapping Up
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
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•IT & Software
•Personal Development
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2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
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The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
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had a very good experience with my course. It has helped me to get
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good amount! I would recommend Courses for Success to anyone trying to
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Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
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26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
Ultimate Digital Citizenship Online Bundle, 10 Certificate Courses
Make Your Mark In The Digital World
Bundle Up & Save - Learn More and Save More when you Upgrade to the Mega Bundle below & Save 98%
Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 6 to 8 hours per course
- Assessments: Yes
- Qualification: Certificate
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About This Course
What you will learn - Learn How to use Technology Appropriately
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Get BIG Savings with our Ultimate Digital Citizenship Online Bundle, 10 Certificate Courses
- Digital Citizenship
- Social Media in the Workplace
- Media and Public Relations
- Personal Branding
- Cyber Security
- Digital Transformation
- GDPR Readiness: Creating a Data Privacy Plan
- GDPR Readiness: Getting The Message Out
- Working Smarter: Using Technology to Your Advantage
- mLearning
1. Digital Citizenship: Learn How to use Technology Appropriately
The Internet has changed the way that people connect, communicate, and conduct business. The digital age has provided many benefits, but it does have a downside.
Given the sheer volume of digital information that we send and receive each day, it is important to learn basic citizenship skills. These skills will help prevent missteps and keep your digital relationships running smoothly.
At the end of this Digital Citizenship Online Short Course, you should be able to:
- Define digital citizenship.
- Use technology appropriately.
- Use social networking to create your brand.
- Protect your reputation online.
- Practice safe use of technology.
- Understand digital etiquette.
2. Social Media in the Workplace: Develop Workplace Social Media Strategies and Policy
People love to stay connected, so it’s no wonder that social media sites continue to grow in popularity. However, with social media sites going mobile and are open 24 hours a day, people can often forget where to draw the line, especially at work. Companies should examine how this media is affecting them and how they can implement ways to move forward with technology without letting it interfere with productivity.
To effectively learn how to use social media in the workplace, an employee must learn the basic building blocks of social media and the different ways they interact and perform. Once we understand that social media is about communication, we can establish guidelines that allow employees feel free to network while staying focused at work. Our Social Media in the Workplace Online Course will help you get there.
By the end of the Social Media in the Workplace Online Course, you will be able to:
- Learn the meaning of social media
- Learn different ways social media is used and altered
- Build and maintain a social media policy
- Keeping your social media secure
- Establishing rules for the social media the company posts
- Discover the benefits and pitfalls of using social media
3. Media and Public Relations: Learn the Skills to Master Media & Public Relations
In this course, you will get knowledge you need to manage effectively your image and value by forming solid networks through strategic communication planning. Effective networking is essential for day-to-day business or for those times when you are actively pursuing job opportunities.
Networking and public relations is the most successful method of communicating your value to those around you. Furthermore, good networking skills enable you to tap into those relationships you already have and increase the scope of your network. This course is designed to give you practical teaching and hands-on tools that will get you networking once you complete this course.
By the end of this course, you will be able to:
- Network for success
- Manage "Meet and Greet" opportunities
- Dress for success
- Write effectively
- Set goals
- Manage media relations
- Plan issue and crisis communication
- Use social media
- Deliver effective employee communication
4. Personal Branding: Manage Your Personal Brand To Help You Achieve Your Goals
In the information age, personal branding is necessary for the success of any company or individual. Failing to manage personal branding can lead to misinformation about you or your company becoming public. Taking control of your public image is no longer an option. Identifying and using the tools that affect personal branding correctly will ensure that the public sees the image that you want them to see. A positive brand is necessary for success.
Personal Branding is identifying your assets, characteristics, strengths, and skills as an individual. Understanding Personal Branding will provide advantages in your personal and professional lives. Branding is a mix of how you present yourself and how others see you. It is important to be aware of how you are viewed.
With our Personal Branding Online Short Course, you will be able to share your vision and passions with others in your company. Utilize this knowledge through Social Media to define and influence how others see you. You are your brand so protect it. Live it.
At the end of this Personal Branding Online Short Course, you should be able to:
- Define your image.
- Control your image.
- Understand how to sharpen your brand.
- Use social media appropriately.
- Manage your brand in a crisis.
- Develop a professional appearance.
5. Cyber Security: Discover the Fundamentals of Cybersecurity!
Every organization is responsible for ensuring cybersecurity. The ability to protect its information systems from impairment or even theft is essential to success. Implementing effective security measures will not only offer liability protection; it will also increase efficiency and productivity.
With our “Cybersecurity” course, you will discover the fundamentals of cybersecurity as well as the methods that should be implemented to make sure their computer systems are protected.
By the end of this Certificate In Cyber Security Online Course, you will be able to:
- Understand different types of malware and security breaches
- Know the types of cyberattacks to look out for
- Develop effective prevention methods
6. Digital Transformation: Learn how to begin developing a digital strategy for your own company
This course will teach you about digital transformation, and what companies in different industries are doing, as well as best practices that can be employed in your own organization.
This course aims to define digital transformation and provide an understanding of why it matters, as well as take a look at businesses that are successfully undertaking this change. It will also help you begin developing a digital strategy for your own company.
What will you learn with our Digital Transformation Online Course?
- Define digital transformation
- Understand why it matters
- Pinpoint which businesses are succeeding and how they are doing it
- Get started on your own company’s digital strategy
7. GDPR Readiness: Creating a Data Privacy Plan: Learn how to create a data privacy plan for your organization
With the advent of the General Data Protection Regulation (GDPR), businesses need to take data privacy seriously. Writing a data privacy plan is one of the best ways to kick-start compliance by outlining important policies and procedures.
What will you learn with our GDPR Readiness: Creating a Data Privacy Plan Online Certificate Course?
- Explain what a data privacy plan will include
- Know the important terminology and legislation
- Map the flow of data in an organization visually
- Understand and write an information request procedure
- Develop an internal data handling procedure
- Understand and write a data security policy
- Understand and write a personal data protection policy
- Adapt your current client privacy policy
- Develop a data breach procedure Decide on training solutions
- Know the other necessary pieces of the data privacy plan and help your organization write, implement, and review a data privacy plan
8. GDPR Readiness: Getting The Message Out: Learn about the important aspects of getting the message out
Once good privacy policies and procedures have been developed to help you meet the General Data Protection Regulation, it’s time to get the word out. Without good communication and training, employees will not be able to effectively implement procedures in their work. Customers also need privacy information to help them make informed choices.
What will you learn with our GDPR Readiness: Getting The Message Out Online Course?
- Internal communication methods
- Privacy training
- Promoting a good privacy culture
- Elements of a good customer privacy policy
- Write and design a cookie banner disclaimer
- Design a privacy-compliant web form
9. Working Smarter: Using Technology to Your Advantage: Learn How To Use Technology To Your Advantage
Technology is supposed to make life easier and simpler, but most managers find themselves cleaning up the messes caused by too many gadgets. This course is about using technology to work smarter, not harder.
In this course, you’ll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered.
After you complete this Working Smarter course, you will be able to:
- Make your workplace a technology-friendly place.
- Make the most of computers, telephones, instant messaging, e-mail,
- contact management applications, and scheduling software.
- Communicate better with the IT department.
- Make the best software and training choices.
- Set an IT budget.
- Set expectations and responsibilities for security and privacy.
- Keep employees safe and healthy.
- Develop and implement a system usage policy.
- Implement policies for dealing with company property.
- Decide whether or not employees should telecommute.
- Make telecommuting work.
- Deal with workplace rage.
- Address technological issues.
10. mLearning: Possess the skills needed to take advantage of Mobile Learning Technology
Mobile learning, or mLearning, is defined as the delivery of learning, education or training on mobile devices, such as mobile phones, tablets, laptops or PDAs. MLearning allows training and support to be taken anywhere, making it flexible and convenient for companies to use.
With our mLearning course, you will begin to see the importance and usefulness of mLearning in any organization. By absorbing the ins and outs of utilizing mLearning, you will possess the skills needed to take advantage of this new technology, in order to educate employees and clients more efficiently.
By the end of this mLearning Online Short Course, you will be able to:
- Recognize different methods of mLearning
- Know the benefits/challenges of using mLearning
- Train other employees regarding mLearning
- Form an mLearning plan
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
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The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
The Ultimate Digital Citizenship 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Digital Citizenship
Module One: Getting Started
- Course Objectives
Module Two: What Is Digital Citizenship?
- What Is Digital Citizenship?
- Engaging with Others
- It’s a Moving Target
- Belonging to a Community
- Case Study
Module Three: Being a Good Citizen
- Build It Up
- Real World Influences
- Use Technology Appropriately
- The Golden Rule
- Case Study
Module Four: Best Practices for Sharing
- Digital Footprints
- Personal and Work Lives
- Stop and Think Before You Post
- Do Not Overshare
- Case Study
Module Five: Networking and Personal Branding (I)
- Personal Branding
- Be Yourself
- Social Networking
- If You Share It, Expect Everyone to See It
- Case Study
Module Six: Networking and Personal Branding (II)
- Introduce Colleagues
- Volunteer to Help Others
- Blog
- Guard Your Reputation
- Case Study
Module Seven: Digital Security and Safety (I)
- Don’t Trust Anyone You Don’t Know
- Enable 2-Step Verification Processes
- Public Wi-Fi
- Public Computers
- Case Study
Module Eight: Digital Security and Safety (II)
- Email and Attachments
- Password Rules
- Back Up Your Files
- Update Your Software
- Case Study
Module Nine: Dealing with the Dark side
- See It, Report It
- Bullying and Harassment
- Trolling
- Shared Something You Shouldn’t Have?
- Case Study
Module Ten: Digital Etiquette (I)
- Respect and Tone
- Speak Up, Not Out
- Topics to Avoid
- Keep Private Messages Private
- Case Study
Module Eleven: Digital Etiquette (II)
- Educate Yourself
- Information Processing
- Internet Boldness
- Permission to Share
- Case Study
Module Twelve: Wrapping Up
Course 2 - Social Media in the Workplace
Module One - Getting Started
Module Two - Who is Social Media?
- Online communities
- User created content
- Information sharing
- Communication tools
Module Three - Defining your Social Media Policy (Part 1)
- It should be a living document
- Choosing an information officer
- What can and cannot be shared
- Legal and ethic specifications
Module Four - Defining your Social Media Policy (Part 2)
- New hire orientation
- Let common sense guide you
- Nothing offensive
- Rules on soliciting and personal posts
Module Five - Creating a Living Document
- What is a living document?
- How often is it revised?
- Who will be in charge?
- Change management
Module Six - Keeping an Eye on Security
- Password rules
- Needs constant monitoring
- Keeping information confidential
- Protecting intellectual property
Module Seven - Rules to Follow when Positing (Part 1)
- Always show respect
- Stop and think before you post
- Always be honest
- Never discredit or talk ill of competitors
Module Eight - Rules to Follow when Posting (Part 2)
- Be transparent
- Act like you would in real life
- Grammar and spelling still counts
- Never post when you are angry
Module Nine - Benefits of Social Media
- From audience to author
- Builds customer loyalty
- Speed and flexibility in communication
- Two way communications
Module Ten - The Pitfalls of Social Media
- Bullying
- Group think
- Trolling
- Remember, it is out there forever
Module Eleven - Listen to Your Customers
- They provide great feedback
- It makes them happy
- Improves your brand
- Improves product development
Module Twelve - Wrapping Up
Course 3 - Media and Public Relations
Module One - Getting Started
Module Two - Networking for Success (Part 1)
- Creating an effective introduction
- Making a great first impression
Module Three - Networking for Success (Part 2)
- Minimising nervousness
- Using business cards effectively
- Remembering names
Module Four - The Meet and Greet
- The three-step process
- The four levels of conversation
Module Five - Dressing for Success
- The meaning of colours
- Interpreting common dress codes
- Deciding what to wear
Module Six - Writing
- Busniess letters
- Writing proposals
- Reports
- Executive summaries
Module Seven - Setting Goals
- Understanding goals
- SMART goals
- Helping others with goal setting
Module Eight - Media Relations
- Television
- Web presence, blogs and the internet
Module Nine - Issues and Crisis Communication Planning
- Gauging the impending crisis level
- Providing feedback and insights
- How information will be distributed
- Tracking the overall effect
Module Ten - Social Media (The PR Toolkit)
- Blogs
- Wikis
- Podcasts
- Social bookmarks
- RSS feeds
Module Eleven - Employee Communications
- Verbal communication
- Non-verbal communication skills (Body language)
- Email etiquette
- Negotiation skills
- Making an impact
Module Twelve - Wrapping Up
Course 4 - Personal Branding
Module One: Getting Started
Module Two: Defining Yourself (I)
- Lesson One: If you Don't, they will
- Lesson Two: Brand Mantra
- Lesson Three: Be Real
- Lesson Four: SWOT Analysis
- Lesson Five: Case Study
Module Three: Defining Yourself (II)
- Lesson One: Pillars
- Lesson Two: Passions
- Lesson Three: Define Your Strengths
- Lesson Four: The Three C's
- Lesson Five: Case Study
Module Four: Controlling and Developing Your Image
- Lesson One: Clear and Defined
- Lesson Two: Consistent Image
- Lesson Three: It Takes a Commitment
- Lesson Four: Live it Every Day
- Lesson Five: Case Study
Module Five: Personal and Professional Influences
- Lesson One: Corporate and Personal Integration
- Lesson Two: They Will Influence Each Other
- Lesson Three: Be a Professional
- Lesson Four: Build Rapport
- Lesson Five: Case Study
Module Six: Sharpening Your Brand
- Lesson One: Blogging
- Lesson Two: Authenticity is Key
- Lesson Three: Transparency
- Lesson Four: Networking
- Lesson Five: Case Study
Module Seven: Appearance Matters
- Lesson One: First Impressions
- Lesson Two: Rise Out of the Crowd
- Lesson Three: True Reflection
- Lesson Four: Dress for Success
- Lesson Five: Case Study
Module Eight: Social Media (I)
- Lesson One: Needs constant Monitoring
- Lesson Two: Security
- Lesson Three: Have an Objective
- Lesson Four: Promote
- Lesson Five: Case Study
Module Nine: Social Media Part (II)
- Lesson One: It's a Tool
- Lesson Two: Content is King
- Lesson Three: Have a Gimmick
- Lesson Four: Don't Ignore any Mentions
- Lesson Five: Case Study
Module Ten: Brand Management During a Crisis
- Lesson One: Caught in a Bad Spot
- Lesson Two: Never Burn a Bridge
- Lesson Three: Information
- Lesson Four: Monitor and Respond
- Lesson Five: Case Study
Module Eleven: Branding Personality Traits
- Lesson One: Identify Your Unique Values
- Lesson Two: Be Bold
- Lesson Three: Think Outside the Box
- Lesson Four: Fail. Learn. Repeat
- Lesson Five: Case Study
Module Twelve : Wrapping Up
Course 5 - Cyber Security
Module One: Getting Started
- Module Two: Cyber security Fundamentals
- What is Cyberspace?
- What is Cyber security ?
- Why is Cyber security Important?
- What is a Hacker?
Module Three: Types of Malware
- Worms
- Viruses
- Spyware
- Trojans
Module Four: Cyber Security Breaches
- Phishing
- Identity Theft
- Harassment
- Cyberstalking
Module Five: Types of Cyber Attacks
- Password Attacks
- Denial of Service Attacks
- Passive Attack
- Penetration Testing
Module Six: Prevention Tips
- Craft a Strong Password
- Two-Step Verification
- Download Attachments with Care
- Question Legitimacy of Websites
Module Seven: Mobile Protection
- No Credit Card Numbers
- Place Lock on Phone
- Don’t Save Passwords
- No Personalized Contacts Listed
Module Eight: Social Network Security
- Don’t Reveal Location
- Keep Birthdate Hidden
- Have Private Profile
- Don’t Link Accounts
Module Nine: Prevention Software
- Firewalls
- Virtual Private Networks
- Anti-Virus & Anti-Spyware
- Routine Updates
Module Ten: Critical Cyber Threats
- Critical Cyber Threats
- Cyber terrorism
- Cyberwarfare
- Cyberespionage
Module Eleven: Defense Against Hackers
- Cryptography
- Digital Forensics
- Intrusion Detection
- Legal Recourse
Module Twelve: Wrapping Up
Course 6 - Digital Transformation
Session One: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session Two: Digital Transformation – What Is It? Why Does It Matter?
- Defining Digital Transformation
- Why?
Session Three: Where Do We Start?
- Start Thinking About Changes
- Questions to Ask
- Customer Interaction
Session Four: Who Is Doing It Well?
- Mistakes That Can be Made
- Case Study Review
- Case Study 1: Netflix
- Case Study 2: Domino’s
- Case Study 3: The Washington Post
- Case Study 4: Air New Zealand
- Case Study 5: Town of Cary, North Carolina
Session Five: Awareness Is The First Step
- Use Technology to Build on Success
- Session Six: Let’s Do This
- Things to Keep in Mind
- Session Seven: Make A Plan
- Digital Transformation Plan
- Summary
- Personal Action Plan
Course 7 - GDPR Readiness: Creating a Data Privacy Plan
Session One: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session Two: Writing a Data Privacy Plan
- Elements of the Plan
- Additional Tips
Session Three: Privacy Awareness
- What is Data Protection?
- What is Data Privacy?
- Why is Data Privacy So Important Anyway?
- What is the GDPR?
Session Four: Data Mapping
- The First Step
- Tips to Keep in Mind
- Case Study Data Map
- Making Connections
Session Five: Information Request Procedure
- Information Request Procedure
- Making Connections
- Sample Information Request Procedure
Session Six: Internal Data Procedures
- Internal Data Procedures
- Making Connections
- Sample Internal Data Procedure
Session Seven: Data Security Policy
- Data Security Policy
- Making Connections
- Sample Data Security Policy
Session Eight: Personal Data Protection Policy
- The Cornerstone Document
- Contents of the Personal Data Protection Policy
- Responsibilities for Privacy
- Making Connections
- Sample Personal Data Protection Policy
Session Nine: Client Privacy Policy
- Privacy Policy
- Making Connections
- Sample Client Privacy Policy
Session Ten: Data Breach Procedure
- Data Breach Procedure
- Making Connections
- Sample Data Breach Procedure
Session Eleven: Training
- Privacy Training
- Awareness Training for All Employees
- Specific Policy Training
- Making Connections
Session Twelve: Other Necessary Pieces
- Additional Pieces
- Data Processing Agreement or Data Processing Addendum (DPA)
- Data Processing Impact Assessment (DPIA)
- Supervising Authorities
- Sample Supervisory Authorities in the European Union
- Personal Action Plan
- Summary
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Course Assessment Answer Key
- Pre-Course Assessment Answer Key
- Post-Course Assessment Answer Key
- Assignment Answer Key
- Session 11
Course 8 - GDPR Readiness: Getting The Message Out
Session One: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session Two: Spreading the Word Internally
- Creating a Communication Plan
- Tool Box Activity
Session Three: Internal Training
- Privacy Training in the Workplace
- Training for All Employees
- Specific Policy Training
- Five Minutes of Training Activity
Session Four: Promoting a Positive Privacy Culture
- The First Step
- Making Connections
Session Five: Monitoring Your Privacy System
- Monitoring Procedures
- Internal Audits
- Question It Activity
Session Six: Privacy Policy Overview
- Customer Privacy Policy
- Missing Parts Activity
Session Seven: Notifying Customers
- Customer Notification
- What Customers Need to Know
- What Companies are Doing
- Email Assessment Activity
- Example 1
- Example 2
- Example 3
- Example 4
- Example 5
Session Eight: Web Design – Making your privacy policy public
- Making Your Privacy Policy Publicly Accessible
- Privacy Positioning Activity
Session Nine: Web Design - Cookie Banners
- Cookies
- Designing Your Cookie Banner
- Cookie Time Activity
- Session Ten: Web Design - Forms
- Online Forms
- Making Connections
- What Do You Need to Consider?
- Personal Action Plan
- Course Summary
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Course Assessment Answer Keys
- Pre-Course Assessment
- Post-Course Assessment
- Assessment Answer Keys
Course 9 - Working Smarter: Using Technology to Your Advantage
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Technology-Friendly Workplace
- Tips and Tricks
- Tips for Employees, Part One
- Tips for Employees, Part Two
- Tips for Managers
- Ten Easy Ways to Use Technology to Make Work Fun
- Acme Consulting, Scenario One
- Scenario Two
- Scenario Three
- Scenario Four
Session 3: Conquering Computers
- Setting Expectations
- Upgrading Software
- Stretch!
- Staying Focused
- Case Study, Part One
- Case Study, Part Two
- Have Fun With It!
Session 4: Communicating with the IT Dept.
- Communicating with IT, Part One
- Communicating with IT, Part Two
- Communicating with IT, Part Three
Session 5: Choosing Software Wisely
- The Three-Step Process
- Step Two: Evaluating the Software, Part One
- Step Two: Evaluating the Software, Part Two
- Step Three: Making the Purchase
- About Upgrading
- Upgrading Checklist
- Acme Consulting, Part Two
- Case Study: Tom’s Options
- Questions
Session 6: Technical Training
- Types of Training
- Training Tip
Session 7: Setting an IT Budget
- Budget Basics
- Step One: Preparing a Draft
- Costs to Consider
- Step Two: Looking at Reality
- Step Three: Finalizing the Budget
- An Alternative Approach
- The Shrinking Budget
Session 8: Security and Privacy
- An Employee’s Rights
- Doing Your Part
- An Employer’s Rights
Session 9: Uncontrolled vs. Controlled Networks
- Two Network Types
- Uncontrolled Networks
- Controlled Networks
- About Restricting Internet Access
Session 10: Ergonomics
- What is Ergonomics?
- Stretch!
Session 11: System Usage Policies
- What is a System Usage Policy?
- Topics to Cover
- Tips for Success
- Sample Internet, E-Mail, and Computer Usage Policy
- Sample Internet, E-Mail, and Computer Usage Policy, Part 2
- Sample Internet, E-Mail, and Computer Usage Policy, Part 3
- Sample Internet, E-Mail, and Computer Usage Policy, Part 4
- Sample Internet, E-Mail, and Computer Usage Policy, Part 5
- Sample Internet, E-Mail, and Computer Usage Policy, Part 6
- Sample Internet, E-Mail, and Computer Usage Policy, Part 8
- Sample Internet, E-Mail, and Computer Usage Policy, Part 9
- Sample Internet, E-Mail, and Computer Usage Policy, Part 10
- Acme Consulting, Part Three
- Scenario Two
- Scenario Three
- Scenario Four
Session 12: Taking Care of Company Property
- Basic Rules of Etiquette
- The Employee’s Role
- Making Connections
Session 13: Time-Saving Tools
- E-Mail Applications
- Tips and Tricks
- E-Mail Etiquette
- A Word about Attachments
- Scheduling Applications
- Tips and Tricks
- Contact Management Applications
Session 14: Telephone Etiquette
- Basic Tips
- Voice Mail
- Leaving Messages
Session 15: Instant Messaging
- Instant Messaging Etiquette
- Understanding Acronyms
Session 16: Telecommuting
- What is Telecommuting?
- Possible Disadvantages
- Preparing for Telecommuting
- Tips and Tricks
- A Resource Checklist
- Other Notes
- To Telecommute or Not to Telecommute
- Scenario Two
- Scenario Three
- Scenario Four
- Scenario Five
Session 17: Workplace Rage
- Preventing Workplace Rage
- A Manager’s Responsibilities
Session 18: It’s Not Working!
- Introduction
- Scenario One
- Scenario Two
- Scenario Three
- Scenario Four
- Scenario Five
Session 19: Policies and Procedures Checklist
- A Policies and Procedures Checklist
Session 20: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 10 - mLearning
Module One: Getting Started
By the end of this course, you should be able to:
- Know the meaning of MLearning
- Recognize different methods of MLearning
- Know the benefits/challenges of using MLearning
- Train other employees regarding MLearning
- Form an MLearning plan
Module Two: What is MLearning?
- MLearning Uses
- MLearning Environments
- MLearning Tools
- MLearning Advantages
Module Three: Common MLearning Devices
- Mobile Phones
- Tablets
- Notebook Computers
- Personal Digital Assistants (PDAs)
Module Four: Ancillary Equipment in MLearning
- Internet Connections
- Messaging Services
- Video Cameras
- Bluetooth
Module Five: M-Learning vs E-Learning
- Devices Available
- Informal vs. Formal Structure
- Increased Access
- Content
Module Six: Four C’s of MLearning
- Content
- Computer
- Capture
- Communicate
Module Seven: Aspects of MLearning
- The FRAME Model
- The Device Aspect
- The Learner Aspect
- The Social Aspect
Module Eight: Challenges of MLearning
- Dependence on Technology
- Decreased Quality of Communication
- Security
- Risk of Distraction
Module Nine: Benefits of MLearning
- Decreased Costs
- Available Support
- Unlimited Resources
- Continuous Learning
Module Ten: Getting MLearning Started
- Organize Your Resources
- Form a Work Plan
- Engage Employees
- Establish an End Goal
Module Eleven: Employee Training
- Training Facilities
- Encourage Communication
- Establish Guidelines
- Equipment Training
Module Twelve: Wrapping Up
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
•Health & Fitness
•Finance
•Lifestyle
•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
Free Personal Success Training Course
The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Today, we are providing it for Free with all Course Purchases, as a special offer!
Benefits:
• How to layout a Success Plan.
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• Life time access
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
