About This Course
What you will learn - Manage The Cross-Cultural Spectrum To A Cohesive Workforce
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Get BIG Savings with our Managing Across Cultures Online Bundle, 5 Certificate Courses
- Managing Across Cultures
- Diversity Training - Celebrating Diversity in the Workplace
- Closing the Generation Gaps in the Workplace
- Teamwork and Team Building
- Transgender Employees - Creating an Inclusive Work Community
1. Managing Across Cultures: Manage The Cross-Cultural Spectrum To A Cohesive Workforce
The world is getting smaller and smaller with the increasing influence of the Internet, widespread travel, and multinational corporations. Along with this shrinking of the globe comes an influx of diverse cultures into the office setting. To make this transition a positive one it’s vital to have the skills to understand and welcome several cultures. This course takes a look at how best to smoothly blend employees from several cultures into a cohesive workforce.
During this course you will learn about cultures and how to integrate them into the workforce through effective communication and team building. In addition, you are going to be shown ways managing over a cross-cultural spectrum and building a multicultural organization by dipping into the global talent pool.
After you complete this Managing Across Cultures course, you will be able to:
- Define what culture is and how it shapes the workplace.
- Identify how stereotypes shape our perception.
- Develop useful cross-cultural attitudes.
- Communicate effectively across cultures.
- Effectively manage employees from different cultures.
- Help teams overcome cross-cultural and virtual barriers.
- Promote acceptance and awareness in your organization to help create a multicultural environment.
- Leverage the global talent pool.
2. Diversity Training - Celebrating Diversity in the Workplace: Learn What Diversity Means
More than ever, a workplace is a diverse collection of people proud of who they are. This course will give you ways to lead these diverse individuals and help them work as a team.
In this course, you will learn what diversity means and what some of its related terms are. You’ll also consider how your world has changed and how stereotypes impact people. Then, you’ll learn how to use the four cornerstones of diversity and the STOP technique to encourage a diverse workplace. You will also learn how to manage for diversity and deal with discrimination issues.
After you complete this Diversity Training: Celebrating Diversity in the Workplace course, you will be able to:
- Describe what diversity and its related terms mean.
- Explain how changes in the world have affected you and your view.
- Identify your stereotypes.
- Use terms that are politically correct and avoid those which are not.
- Apply the four cornerstones of diversity.
- Avoid the pitfalls related to diversity.
- Use a technique for dealing with inappropriate behavior.
- Develop a management style to encourage diversity.
- Take action if you or one of your employees feels discriminated against.
3. Closing the Generation Gaps in the Workplace: Learn How to Close the Gap in the Workplace
Break those barriers and dispel common misconceptions about the generation gap in the workplace! Our Generation Gap Course will discuss how most people, no matter their age, want the same thing from their workplace; to do meaningful work and be recognized for it. After all, age is just a number.
There are currently five generations in the workforce. Only a few short years ago, employers who were expecting to be faced with mass retirements are now looking at accommodating workers who cannot afford to retire or are simply healthy and happy enough they'd like to stay at work.
Our comprehensive Generation Gap Course examines the generation gap's history and reality, primarily for recruiters and succession planning. We will explore whether defining the actual limits of each generation is most important or whether people's merits within the context of employment is the bigger issue. The course will explore problems, solutions, and strategies to help overcome issues related to the generation gap.
At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible.
After you complete this Generation Gap course, you will be able to:
- Identify where the generation gap issue surfaces, and the impact it has on the modern workforce.
- Describe and apply language that is specific to each generation currently in the workplace.
- Explore organization strategies that overcome gap issues.
- Evaluate the need and effectiveness of recruiting, retention, and succession plans in context of the generation gap.
4. Teamwork and Team Building: Teamwork is Vital in a Successful Organization
For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.
The Teamwork and Team Building course will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. You will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.
Course Topics:
- Three Types of Teams
- T&J Four Phase Model
- Encouraging Teamwork
- The SWOT Analysis
After you complete this Teamwork and Team Building course, you will be able to:
- Understand the concept of a team, and how to monitor success.
- Explain the four phases of the Tuckman team development model.
- Understand the three types of teams.
- Describe actions to take as a leader and as a follower for each of the four phases (Forming, Storming, Norming, and Performing).
- Understand the benefits and disadvantages of various team-building activities.
- Describe several team-building activities that you can use, and in what settings.
- Follow strategies for setting and leading team meetings.
- Detail problem - solving strategies using the Six Thinking Hats model -- and one consensus-building approach to solving team problems.
- List actions to do -- and those to avoid -- when encouraging teamwork.
5. Transgender Employees - Creating an Inclusive Work Community: Learn The Importance And Elements Of Safe Inclusive Workspaces For Transgender Persons
A safe, inclusive workplace in many jurisdictions is not just the law; it is a goal of every employee and company that values the contributions, well-being, and productivity of everyone in the organization. In society today, individuals are of many personal communities. In addition to heterosexual or ‘straight’ there is also LGBTQ2 – Lesbian, Gay, Bisexual, Transgender, Queer, and 2, for two-spirited: an aboriginal concept of two sexualities within one body. ‘Trans’, however, refers to gender identity, whereas the other terms describe sexual orientation. The importance of understanding terms of identification is critical to creating and maintain a safe workplace.
Transgender Employees: Creating an Inclusive Community is a course to introduce the importance and elements of safe inclusive workspaces for transgender persons – those identifying as one gender but born into the body of the opposing gender. This course will offer an introduction to terminology, elements, policies, and resources to build and sustain a safe, inclusive environment for transgender employees and increase the comfort level and productivity off all in your organization.
After you complete this Transgender Employees course, you will be able to:
- Understand the importance and history of inclusivity in the workplace.
- Increase your understanding of the transgendered experience.
- Explore and address personal and societal biases, misconceptions, and choices.
- Identify and implement elements to support a safe inclusive workplace.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
Managing Across Cultures 5 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate in Managing Across Cultures Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Questions
Session 2: What Is Culture?
- Defining Culture, Part One
- Defining Culture, Part Two
- Culture in the Workplace
- In and Out Groups
- About Stereotypes
- Some Common Phrases and the Stereotype Behind Them
- Making Connections, Part One
- Making Connections, Part Two
- Globally Useful Attitudes
- Useful Organizational Attitudes
Session 3: Communicating Effectively
- High and Low Context Culture
- The Contextual Spectrum
- Communication Differences Across Cultures
- Communication Skills
- Body Language Basics, Part One
- Body Language Basics, Part Two
- Handling Miscommunication
- Case Study
- Questions
Session 4: Team Building Across Cultures
- The Five Stages of Team Development
- Tips on Working with Virtual Teams
Session 5: Managing Across Cultures
- The Cornerstones of Diversity
- Knowledge
- Understanding
- Acceptance
- Behavior
- How Far Do You Accommodate?
- Dealing with Culture-Based Conflicts between Employees
- Questions
- Giving Culturally Sensitive Feedback
Session 6: Building a Multicultural Organization
- Making Connections
- Creating Inclusive Programs for New Employees
Session 7: Working with the Global Talent Pool
- Understanding the Global Talent Pool
- Dipping Into the Global Talent Pool
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Certificate in Diversity Training: Celebrating Diversity in the Workplace Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Defining Diversity
- Defining the Terms
- Considering the Impact
- Defining Related Terms
Session 3: How Does Diversity Affect Me?
- Changes in My World, Part One
- Changes in My World, Part Two
- Self-Awareness Inventory
- Making Connections
Session 4: Identifying Stereotypes
- About Stereotypes
- Our Reactions
- When Categories Become a Problem
- Some Common Phrases and the Stereotype Behind Them
- Your Experience with Stereotypes, Part One
- Your Experience with Stereotypes, Part Two
Session 5: Wise Words
- Changing Times
- Changing Our Language
- Going a Bit Too Far!
- Ground Rules
Session 6: The Cornerstones of Diversity
- About the Cornerstones
- Knowledge
- Understanding
- Acceptance
- Behavior
Session 7: How to Discourage Diversity
- Common Pitfalls
Session 8: The STOP Technique
- The Four Steps
- Tips and Tricks
- Making Connections, Part One
- Making Connections, Part Two
- Making Connections, Part Three
Session 9: Managing for Diversity
- What Can I Do as an Employee?
- What Can I Do as a Manager? Part One
- What Can I Do as a Manager? Part Two
Session 10: Dealing with Discrimination
- What is Discrimination?
- As An Employee
- As A Manager, Part One
- As A Manager, Part Two
- As A Manager, Part Three
Session 11: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Certificate in Closing the Generation Gaps in the Workplace Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment: Question One
- Pre-Assignment: Question Two
Session 2: History in Brief
- How It Came To Be
- Naming the Generations
- Additional Considerations
Session 3: Finding Common Ground
- Common Ground
- The Role of Generations in Teams
- What’s the Underlying Issue?
- Case Study: What It Means to be a Gen Y Leader, Part One
- Case Study: What It Means to be a Gen Y Leader, Part Two
- Case Study Questions
Session 4: Silents, Boomers, X’ers, Y’s, Millennials, and Gen Z
- Speaking Across Generations, Part One
- Speaking Across Generations, Part Two
- Exploring the Generations’ Times
Session 5: Recruiting that Bridges the Gap
- Recruiting is an Adventure!
- Benefitting the Masses, Part One
- Benefitting the Masses, Part Two
Session 6: Pre-Assignment Review
- Pre-Assignment: Question One
- Pre-Assignment: Question Two
- Generalizations
Session 7: Creative Solutions
- Knowing What You Want
- Personality Assessments and Generations
- Having It All
- Making Connections
Session 8: The Value of Planning
- Succession Planning in a Nutshell
- Making Connections
- Coaching and Mentoring, Part One
- Coaching and Mentoring, Part Two
- Making Connections
Session 9: Developing Targeted Retention Strategies
- Retention Considerations
- Making Connections
- Pulling Things Together, Part One
- Pulling Things Together, Part Two
Session 10: What We Really Want
- Filling in the Gaps
- What’s the Plan?
- A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 4 - Certificate in Teamwork and Team Building Online Course
Section One: Getting Started
Section Two: Defining Success
- What is a Team?
- An Overview of Tuckman and Jensen’s Four-Phase Model
Section Three: Types of Teams
- The Traditional Team
- What are Self-Directed Teams
- Virtual Teams
Section Four: First Stage of Team Development – Forming
- Characteristics of the Stage Forming
- A Leaders Role for Forming
- A Followers Role for Forming
Section Five: Second Stage of Team Development – Storming
- Characteristics of the Stage Storming
- A Leaders Role for Storming
- A Followers Role for Storming
Section Six: Third Stage of Team Development – Norming
- Characteristics of the Stage Norming
- A Leaders Role for Norming
- A Followers Role for Norming
Section Seven: Fourth Stage of Team Development – Performing
- Characteristics of the Stage Performing
- A Leaders Role for Performing
- A Followers Role for Performing
Section Eight: Team Building Activities
- The Benefits and Disadvantages
- Team-Building Activities That Won’t Make People Cringe
- Location for Team-Building
Section Nine: Making the Most of Team Meetings
- Setting the Time and the Place
- Trying the 50-Minute Meeting
- Using Celebrations of All Sizes
Section Ten: Solving Problems as a Team
- The Six Thinking Hats
- Encouraging Brainstorming
- Basic Brainstorming
- Building Consensus
Section Eleven: Encouraging Teamwork
- Some Things to Do
- Some Things to Avoid
- Some Things to Consider
Section Twelve: Wrapping Up
Course 5 - Certificate in Transgender Employees Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment, Part One
- Pre-Assignment, Part Two
Session 2: Overview of Transgender People in the Workplace
- Introduction
- Pre-Assignment Review
- Making Connections
- Importance of Transgender Inclusivity
- History of Transgender in the Workplace
- Inviting Transgender Inclusivity, Part One
- Inviting Transgender Inclusivity, Part Two
- Inviting Transgender Inclusivity, Part Three
Session 3: Beliefs and Attitudes
- Know Your Bias, Part One
- Know Your Bias, Part Two
- Own Your Reality, Part One
- Own Your Reality, Part Two
- Making Connections
- Challenging Prejudice
- Naming the Problem, Part One
- Naming the Problem, Part Two
- Challenging the Problem
- Why Do This?
- Making Connections
Session 4: Power of Language
- Power of Language
- Pronouns, Part One
- Pronouns, Part Two
- Pronouns, Part Three
- Gender Identity, Part One
- Gender Identity, Part Two
- Gender Identity, Part Three
- Gender Identity, Part Four
Session 5: Safe Spaces
- Setting a Goal for Safe Spaces
- Verbal and Emotional Environment
- Physical Environment, Part One
- Physical Environment, Part Two
Session 6: Inclusive Community
- Inclusive Community
- Being an Ally
- Elements of an Ally, Part One
- Elements of an Ally, Part Two
- Steps and Progress, Part One
- Steps and Progress, Part Two
Session 7: Resource Location and Development
- Importance of Resources
- Internal Resources
- Workplace Human Rights Policy
- Guiding Principles and Values
- Policy Roadmap
- A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
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By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
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Managing Across Cultures Online Bundle, 5 Certificate Courses
Manage The Cross-Cultural Spectrum To A Cohesive Workforce
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Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 6 to 8 hours per course
- Assessments: Yes
- Qualification: Certificate
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About This Course
What you will learn - Manage The Cross-Cultural Spectrum To A Cohesive Workforce
|
|
Get BIG Savings with our Managing Across Cultures Online Bundle, 5 Certificate Courses
- Managing Across Cultures
- Diversity Training - Celebrating Diversity in the Workplace
- Closing the Generation Gaps in the Workplace
- Teamwork and Team Building
- Transgender Employees - Creating an Inclusive Work Community
1. Managing Across Cultures: Manage The Cross-Cultural Spectrum To A Cohesive Workforce
The world is getting smaller and smaller with the increasing influence of the Internet, widespread travel, and multinational corporations. Along with this shrinking of the globe comes an influx of diverse cultures into the office setting. To make this transition a positive one it’s vital to have the skills to understand and welcome several cultures. This course takes a look at how best to smoothly blend employees from several cultures into a cohesive workforce.
During this course you will learn about cultures and how to integrate them into the workforce through effective communication and team building. In addition, you are going to be shown ways managing over a cross-cultural spectrum and building a multicultural organization by dipping into the global talent pool.
After you complete this Managing Across Cultures course, you will be able to:
- Define what culture is and how it shapes the workplace.
- Identify how stereotypes shape our perception.
- Develop useful cross-cultural attitudes.
- Communicate effectively across cultures.
- Effectively manage employees from different cultures.
- Help teams overcome cross-cultural and virtual barriers.
- Promote acceptance and awareness in your organization to help create a multicultural environment.
- Leverage the global talent pool.
2. Diversity Training - Celebrating Diversity in the Workplace: Learn What Diversity Means
More than ever, a workplace is a diverse collection of people proud of who they are. This course will give you ways to lead these diverse individuals and help them work as a team.
In this course, you will learn what diversity means and what some of its related terms are. You’ll also consider how your world has changed and how stereotypes impact people. Then, you’ll learn how to use the four cornerstones of diversity and the STOP technique to encourage a diverse workplace. You will also learn how to manage for diversity and deal with discrimination issues.
After you complete this Diversity Training: Celebrating Diversity in the Workplace course, you will be able to:
- Describe what diversity and its related terms mean.
- Explain how changes in the world have affected you and your view.
- Identify your stereotypes.
- Use terms that are politically correct and avoid those which are not.
- Apply the four cornerstones of diversity.
- Avoid the pitfalls related to diversity.
- Use a technique for dealing with inappropriate behavior.
- Develop a management style to encourage diversity.
- Take action if you or one of your employees feels discriminated against.
3. Closing the Generation Gaps in the Workplace: Learn How to Close the Gap in the Workplace
Break those barriers and dispel common misconceptions about the generation gap in the workplace! Our Generation Gap Course will discuss how most people, no matter their age, want the same thing from their workplace; to do meaningful work and be recognized for it. After all, age is just a number.
There are currently five generations in the workforce. Only a few short years ago, employers who were expecting to be faced with mass retirements are now looking at accommodating workers who cannot afford to retire or are simply healthy and happy enough they'd like to stay at work.
Our comprehensive Generation Gap Course examines the generation gap's history and reality, primarily for recruiters and succession planning. We will explore whether defining the actual limits of each generation is most important or whether people's merits within the context of employment is the bigger issue. The course will explore problems, solutions, and strategies to help overcome issues related to the generation gap.
At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible.
After you complete this Generation Gap course, you will be able to:
- Identify where the generation gap issue surfaces, and the impact it has on the modern workforce.
- Describe and apply language that is specific to each generation currently in the workplace.
- Explore organization strategies that overcome gap issues.
- Evaluate the need and effectiveness of recruiting, retention, and succession plans in context of the generation gap.
4. Teamwork and Team Building: Teamwork is Vital in a Successful Organization
For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.
The Teamwork and Team Building course will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. You will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.
Course Topics:
- Three Types of Teams
- T&J Four Phase Model
- Encouraging Teamwork
- The SWOT Analysis
After you complete this Teamwork and Team Building course, you will be able to:
- Understand the concept of a team, and how to monitor success.
- Explain the four phases of the Tuckman team development model.
- Understand the three types of teams.
- Describe actions to take as a leader and as a follower for each of the four phases (Forming, Storming, Norming, and Performing).
- Understand the benefits and disadvantages of various team-building activities.
- Describe several team-building activities that you can use, and in what settings.
- Follow strategies for setting and leading team meetings.
- Detail problem - solving strategies using the Six Thinking Hats model -- and one consensus-building approach to solving team problems.
- List actions to do -- and those to avoid -- when encouraging teamwork.
5. Transgender Employees - Creating an Inclusive Work Community: Learn The Importance And Elements Of Safe Inclusive Workspaces For Transgender Persons
A safe, inclusive workplace in many jurisdictions is not just the law; it is a goal of every employee and company that values the contributions, well-being, and productivity of everyone in the organization. In society today, individuals are of many personal communities. In addition to heterosexual or ‘straight’ there is also LGBTQ2 – Lesbian, Gay, Bisexual, Transgender, Queer, and 2, for two-spirited: an aboriginal concept of two sexualities within one body. ‘Trans’, however, refers to gender identity, whereas the other terms describe sexual orientation. The importance of understanding terms of identification is critical to creating and maintain a safe workplace.
Transgender Employees: Creating an Inclusive Community is a course to introduce the importance and elements of safe inclusive workspaces for transgender persons – those identifying as one gender but born into the body of the opposing gender. This course will offer an introduction to terminology, elements, policies, and resources to build and sustain a safe, inclusive environment for transgender employees and increase the comfort level and productivity off all in your organization.
After you complete this Transgender Employees course, you will be able to:
- Understand the importance and history of inclusivity in the workplace.
- Increase your understanding of the transgendered experience.
- Explore and address personal and societal biases, misconceptions, and choices.
- Identify and implement elements to support a safe inclusive workplace.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
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The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
Managing Across Cultures 5 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate in Managing Across Cultures Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Questions
Session 2: What Is Culture?
- Defining Culture, Part One
- Defining Culture, Part Two
- Culture in the Workplace
- In and Out Groups
- About Stereotypes
- Some Common Phrases and the Stereotype Behind Them
- Making Connections, Part One
- Making Connections, Part Two
- Globally Useful Attitudes
- Useful Organizational Attitudes
Session 3: Communicating Effectively
- High and Low Context Culture
- The Contextual Spectrum
- Communication Differences Across Cultures
- Communication Skills
- Body Language Basics, Part One
- Body Language Basics, Part Two
- Handling Miscommunication
- Case Study
- Questions
Session 4: Team Building Across Cultures
- The Five Stages of Team Development
- Tips on Working with Virtual Teams
Session 5: Managing Across Cultures
- The Cornerstones of Diversity
- Knowledge
- Understanding
- Acceptance
- Behavior
- How Far Do You Accommodate?
- Dealing with Culture-Based Conflicts between Employees
- Questions
- Giving Culturally Sensitive Feedback
Session 6: Building a Multicultural Organization
- Making Connections
- Creating Inclusive Programs for New Employees
Session 7: Working with the Global Talent Pool
- Understanding the Global Talent Pool
- Dipping Into the Global Talent Pool
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Certificate in Diversity Training: Celebrating Diversity in the Workplace Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Defining Diversity
- Defining the Terms
- Considering the Impact
- Defining Related Terms
Session 3: How Does Diversity Affect Me?
- Changes in My World, Part One
- Changes in My World, Part Two
- Self-Awareness Inventory
- Making Connections
Session 4: Identifying Stereotypes
- About Stereotypes
- Our Reactions
- When Categories Become a Problem
- Some Common Phrases and the Stereotype Behind Them
- Your Experience with Stereotypes, Part One
- Your Experience with Stereotypes, Part Two
Session 5: Wise Words
- Changing Times
- Changing Our Language
- Going a Bit Too Far!
- Ground Rules
Session 6: The Cornerstones of Diversity
- About the Cornerstones
- Knowledge
- Understanding
- Acceptance
- Behavior
Session 7: How to Discourage Diversity
- Common Pitfalls
Session 8: The STOP Technique
- The Four Steps
- Tips and Tricks
- Making Connections, Part One
- Making Connections, Part Two
- Making Connections, Part Three
Session 9: Managing for Diversity
- What Can I Do as an Employee?
- What Can I Do as a Manager? Part One
- What Can I Do as a Manager? Part Two
Session 10: Dealing with Discrimination
- What is Discrimination?
- As An Employee
- As A Manager, Part One
- As A Manager, Part Two
- As A Manager, Part Three
Session 11: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Certificate in Closing the Generation Gaps in the Workplace Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment: Question One
- Pre-Assignment: Question Two
Session 2: History in Brief
- How It Came To Be
- Naming the Generations
- Additional Considerations
Session 3: Finding Common Ground
- Common Ground
- The Role of Generations in Teams
- What’s the Underlying Issue?
- Case Study: What It Means to be a Gen Y Leader, Part One
- Case Study: What It Means to be a Gen Y Leader, Part Two
- Case Study Questions
Session 4: Silents, Boomers, X’ers, Y’s, Millennials, and Gen Z
- Speaking Across Generations, Part One
- Speaking Across Generations, Part Two
- Exploring the Generations’ Times
Session 5: Recruiting that Bridges the Gap
- Recruiting is an Adventure!
- Benefitting the Masses, Part One
- Benefitting the Masses, Part Two
Session 6: Pre-Assignment Review
- Pre-Assignment: Question One
- Pre-Assignment: Question Two
- Generalizations
Session 7: Creative Solutions
- Knowing What You Want
- Personality Assessments and Generations
- Having It All
- Making Connections
Session 8: The Value of Planning
- Succession Planning in a Nutshell
- Making Connections
- Coaching and Mentoring, Part One
- Coaching and Mentoring, Part Two
- Making Connections
Session 9: Developing Targeted Retention Strategies
- Retention Considerations
- Making Connections
- Pulling Things Together, Part One
- Pulling Things Together, Part Two
Session 10: What We Really Want
- Filling in the Gaps
- What’s the Plan?
- A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 4 - Certificate in Teamwork and Team Building Online Course
Section One: Getting Started
Section Two: Defining Success
- What is a Team?
- An Overview of Tuckman and Jensen’s Four-Phase Model
Section Three: Types of Teams
- The Traditional Team
- What are Self-Directed Teams
- Virtual Teams
Section Four: First Stage of Team Development – Forming
- Characteristics of the Stage Forming
- A Leaders Role for Forming
- A Followers Role for Forming
Section Five: Second Stage of Team Development – Storming
- Characteristics of the Stage Storming
- A Leaders Role for Storming
- A Followers Role for Storming
Section Six: Third Stage of Team Development – Norming
- Characteristics of the Stage Norming
- A Leaders Role for Norming
- A Followers Role for Norming
Section Seven: Fourth Stage of Team Development – Performing
- Characteristics of the Stage Performing
- A Leaders Role for Performing
- A Followers Role for Performing
Section Eight: Team Building Activities
- The Benefits and Disadvantages
- Team-Building Activities That Won’t Make People Cringe
- Location for Team-Building
Section Nine: Making the Most of Team Meetings
- Setting the Time and the Place
- Trying the 50-Minute Meeting
- Using Celebrations of All Sizes
Section Ten: Solving Problems as a Team
- The Six Thinking Hats
- Encouraging Brainstorming
- Basic Brainstorming
- Building Consensus
Section Eleven: Encouraging Teamwork
- Some Things to Do
- Some Things to Avoid
- Some Things to Consider
Section Twelve: Wrapping Up
Course 5 - Certificate in Transgender Employees Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment, Part One
- Pre-Assignment, Part Two
Session 2: Overview of Transgender People in the Workplace
- Introduction
- Pre-Assignment Review
- Making Connections
- Importance of Transgender Inclusivity
- History of Transgender in the Workplace
- Inviting Transgender Inclusivity, Part One
- Inviting Transgender Inclusivity, Part Two
- Inviting Transgender Inclusivity, Part Three
Session 3: Beliefs and Attitudes
- Know Your Bias, Part One
- Know Your Bias, Part Two
- Own Your Reality, Part One
- Own Your Reality, Part Two
- Making Connections
- Challenging Prejudice
- Naming the Problem, Part One
- Naming the Problem, Part Two
- Challenging the Problem
- Why Do This?
- Making Connections
Session 4: Power of Language
- Power of Language
- Pronouns, Part One
- Pronouns, Part Two
- Pronouns, Part Three
- Gender Identity, Part One
- Gender Identity, Part Two
- Gender Identity, Part Three
- Gender Identity, Part Four
Session 5: Safe Spaces
- Setting a Goal for Safe Spaces
- Verbal and Emotional Environment
- Physical Environment, Part One
- Physical Environment, Part Two
Session 6: Inclusive Community
- Inclusive Community
- Being an Ally
- Elements of an Ally, Part One
- Elements of an Ally, Part Two
- Steps and Progress, Part One
- Steps and Progress, Part Two
Session 7: Resource Location and Development
- Importance of Resources
- Internal Resources
- Workplace Human Rights Policy
- Guiding Principles and Values
- Policy Roadmap
- A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
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All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
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please check your junk/spam folder in the event that you do not receive
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Providing
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10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
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You
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but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
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The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
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All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
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you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
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and job applications.
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19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
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and completing this course will show employers that you have the
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this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
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We accept payments via PayPal, Credit Card and Bank Transfer.
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To pay via bank transfer contact us info@coursesforsuccess.com
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you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
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You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.