What you will learn

Work Out Any Impossible Situation Through Negotiation

The Negotiation Skills Certificate course is one that will supply information about how to negotiate with anyone in any field throughout the World. This is a course that offers an intensive method of training by giving you the tools and teaching the skills that you will require to become a master negotiator.

The skill of negotiating is one that is praised among hiring managers as one of the best business skills to have, and this course will prepare you to negotiate with colleagues, other business people, customers, and almost anyone. Upon completion, you will have the ability to work out any impossible situation simply by relying on what you have learned in this course.

While taking this online training course, you will have the ability to study for your Negotiation Skills certificate when it is convenient for you and at your own pace. Many students continue to work while taking the course, and study in the comfort of their own home.

Course Fast Facts:

1. Learn the fundamentals of Negotiation
2. Comprehensive 5 module Certificate in Negotiation Skills Online Course 
3. Study along with simple instructions & demonstrations
4. Written and developed by leading Negotiation experts
5. Receive one-on-one online help & support
6. Unlimited, lifetime access to online course
7. Certificate of completion awarded with passing score for the online assessment
8. Study at your own pace with no rigid class timetables, 24/7 from any computer or smart device

Course Delivery

Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Module One - Getting Started

Module Two - Understanding Negotiation

• Types of negotiations
• The three phases
• Skills for successful negotiation

Module Three - Getting Prepared

• Establishing your WATNA and BATNA
• Identifying your WAP
• Identifying your ZOPA
• Personal preparation

Module Four - Laying the Groundwork

• Setting the time and place
• Establishing common ground
• Creating a negotiation framework
• The negotiation process

Module Five - Phase One - Exchanging Information

• Getting off on the right foot
• What to share
• What to keep to yourself

Module Six - Phase Two - Bargaining

• What to expect
• Techniques to try
• How to break an impasse

Module Seven - About Mutual Gain

• Three ways to see your options
• About mutual gain
• Creating a mutual gain solution
• What do I want?
• What do they want?
• What do we want?

Module Eight - Phase Three - Closing

• Reaching consensus
• Building an agreement
• Setting the terms of the agreement

Module Nine - Dealing with Difficult Issues

• Being prepared for environmental tactics
• Dealing with personal attacks
• Controlling your emotions
• Deciding when it's time to walk away

Module Ten - Negotiating Outside the Boardroom

• Adapting the process for smaller negotiations
• Negotiating via telephone
• Negotiating via email

Module Eleven - Negotiating on Behalf of Someone Else

• Choosing the negotiating team
• Covering all the bases
• Dealing with tough questions

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Entry requirements:

Students must have basic literacy and numeracy skills.

Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Device requirements:

Students will need access to a computer/any device and the internet.

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Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

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Please also check the course summary, as a small selection of courses have limited access.

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Course duration, is listed under Course Summary

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You
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Also, include it in your resume/CV, professional social media profiles
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