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About This Course
What you will learn - Develop Workplace Social Media Strategies and Policy
  • From audience to author
  • Digital Transformation Plan
  • The Basics
  • Memorability Factor
  • Cultural Barriers
  • Personal Pride
  • Setting Expectations
  • Upgrading Software
Get BIG Savings with our Social Media in the Workplace Online Bundle, 5 Certificate Courses
  1. Social Media in the Workplace
  2. Digital Transformation
  3. Networking for Success
  4. Networking Within the Company
  5. Working Smarter: Using Technology to Your Advantage
1. Social Media in the Workplace: Develop Workplace Social Media Strategies and Policy

People love to stay connected, so it’s no wonder that social media sites continue to grow in popularity. However, with social media sites going mobile and are open 24 hours a day, people can often forget where to draw the line, especially at work. Companies should examine how this media is affecting them and how they can implement ways to move forward with technology without letting it interfere with productivity.

To effectively learn how to use social media in the workplace, an employee must learn the basic building blocks of social media and the different ways they interact and perform. Once we understand that social media is about communication, we can establish guidelines that allow employees feel free to network while staying focused at work.  Our Social Media in the Workplace Online Course will help you get there.

By the end of the Social Media in the Workplace Online Course, you will be able to:

  • Learn the meaning of social media
  • Learn different ways social media is used and altered
  • Build and maintain a social media policy
  • Keeping your social media secure
  • Establishing rules for the social media the company posts
  • Discover the benefits and pitfalls of using social media
2. Digital Transformation: Learn how to begin developing a digital strategy for your own company

This course will teach you about digital transformation, and what companies in different industries are doing, as well as best practices that can be employed in your own organization.

This course aims to define digital transformation and provide an understanding of why it matters, as well as take a look at businesses that are successfully undertaking this change. It will also help you begin developing a digital strategy for your own company.

What will you learn with our Digital Transformation Online Course?

  • Define digital transformation
  • Understand why it matters
  • Pinpoint which businesses are succeeding and how they are doing it
  • Get started on your own company’s digital strategy
3. Networking for Success: Learn to develop meaningful relationships

Business networking is an effective and efficient way for business people to connect, develop meaningful relationships, and grow their businesses. In this Networking for Success course, you’ll learn the essential ingredients for business networking, including in-person, people-centered connections, and online spaces such as LinkedIn.

What will you learn with our Networking for Success Online Course?

  • Identify opportunities
  • Create a positive first impression
  • Develop a memorable intro
  • Start conversations
  • Handle business cards
  • Manage sticky situations
  • Follow up with others
  • Organize your network
  • Network in online spaces
4. Networking Within the Company: Have a Smooth Working Relationship within your Business Field

Networking is a factor that is seldom being notice in your business but would greatly affect your entire organizational environment if you take it for granted. Thus, this course highlights the true definition of networking and its importance. Knowing how valuable to know not only your direct subordinates but the people under them that highly impacts your business hierarchy.

By the end of this Networking Within the Company Online Short Course, you will be able to:

  • Define networking
  • Understand networking principles
  • Use networking tools
  • Avoid common mistakes
  • Understand how to build relationships
  • Manage time successful
5. Working Smarter: Using Technology to Your Advantage: Learn How To Use Technology To Your Advantage

Technology is supposed to make life easier and simpler, but most managers find themselves cleaning up the messes caused by too many gadgets. This course is about using technology to work smarter, not harder.

In this course, you’ll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered.

After you complete this Working Smarter course, you will be able to:

  • Make your workplace a technology-friendly place.
  • Make the most of computers, telephones, instant messaging, e-mail,
  • contact management applications, and scheduling software.
  • Communicate better with the IT department.
  • Make the best software and training choices.
  • Set an IT budget.
  • Set expectations and responsibilities for security and privacy.
  • Keep employees safe and healthy.
  • Develop and implement a system usage policy.
  • Implement policies for dealing with company property.
  • Decide whether or not employees should telecommute.
  • Make telecommuting work.
  • Deal with workplace rage.
  • Address technological issues.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

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Units of Study

Receive Lifetime Access to Course Materials, so you can review at any time.

The Social Media in the Workplace 5 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Social Media in the Workplace

Module One - Getting Started

Module Two - Who is Social Media?

  • Online communities
  • User created content
  • Information sharing
  • Communication tools

Module Three - Defining your Social Media Policy (Part 1)

  • It should be a living document
  • Choosing an information officer
  • What can and cannot be shared
  • Legal and ethic specifications

Module Four - Defining your Social Media Policy (Part 2)

  • New hire orientation
  • Let common sense guide you
  • Nothing offensive
  • Rules on soliciting and personal posts

Module Five - Creating a Living Document

  • What is a living document?
  • How often is it revised?
  • Who will be in charge?
  • Change management

Module Six - Keeping an Eye on Security

  • Password rules
  • Needs constant monitoring
  • Keeping information confidential
  • Protecting intellectual property

Module Seven - Rules to Follow when Positing (Part 1)

  • Always show respect
  • Stop and think before you post
  • Always be honest
  • Never discredit or talk ill of competitors

Module Eight - Rules to Follow when Posting (Part 2)

  • Be transparent
  • Act like you would in real life
  • Grammar and spelling still counts
  • Never post when you are angry

Module Nine - Benefits of Social Media

  • From audience to author
  • Builds customer loyalty
  • Speed and flexibility in communication
  • Two way communications

Module Ten - The Pitfalls of Social Media

  • Bullying
  • Group think
  • Trolling
  • Remember, it is out there forever

Module Eleven - Listen to Your Customers

  • They provide great feedback
  • It makes them happy
  • Improves your brand
  • Improves product development

Module Twelve - Wrapping Up

Course 2 - Digital Transformation

Session One: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

Session Two: Digital Transformation – What Is It? Why Does It Matter?

  • Defining Digital Transformation
  • Why?

Session Three: Where Do We Start?

  • Start Thinking About Changes
  • Questions to Ask
  • Customer Interaction

Session Four: Who Is Doing It Well?

  • Mistakes That Can be Made
  • Case Study Review
  • Case Study 1: Netflix
  • Case Study 2: Domino’s
  • Case Study 3: The Washington Post
  • Case Study 4: Air New Zealand
  • Case Study 5: Town of Cary, North Carolina

Session Five: Awareness Is The First Step

  • Use Technology to Build on Success
  • Session Six: Let’s Do This
  • Things to Keep in Mind
  • Session Seven: Make A Plan
  • Digital Transformation Plan
  • Summary
  • Personal Action Plan

Course 3 - Networking for Success

Session One: Course Overview

Session Two: Assessing Your Networking Skills

  • Networking Dynamics
  • Are You Committed?

Session Three: Identifying Opportunities and Customizing Your Approach

  • Creating Opportunities
  • Customizing Your Approach

Session Four: Creating a Positive First Impression

  • Body Language
  • Be a Conduit
  • Pre-Assignment Review
  • Remembering Names

Session Five: Your Memorable Intro

  • The Basics
  • Memorability Factor

Session Six: Starting the Conversation

  • How To Get Started
  • Conversation Stimulation
  • Growing Skills
  • Plan Your Own Future

Session Seven: The Handshake

Session Eight: Business Cards

  • Business Card Etiquette
  • In a Pinch

Session Nine: Handling Tough Situations

  • The Things We Say
  • What Others Say
  • Introverts and Extroverts

Session Ten: Following Up

Session Eleven: Organizing Your Network

  • Contact Management Systems
  • Mastering Networking
  • Independent Growth

Session Twelve: Leveraging the Internet

  • Using LinkedIn
  • Getting Connected
  • Using Twitter
  • Strong Connections
  • Using Lists on Twitter
  • Using Facebook
  • Recommended Reading List

Course 4 - Networking Within the Company

Module One: Getting Started

Module Two: The Benefits of Networking at Work

  • Gain Connections
  • Shared Knowledge
  • Increase Opportunity
  • Improve Image

Module Three: Networking Obstacles

  • Confusion About The Definition Of Networking
  • Personality Traits
  • Cultural Barriers
  • Personal Pride

Module Four: Networking Principles

  • Relationships
  • Listen
  • Offer Value
  • Build Trust

Module Five: How to Build Networks

  • Meet New People
  • Be Polite
  • Follow up
  • Allow Relationships to Develop Naturally

Module Six: Recognize Networking Opportunities

  • Formal Networking
  • Informal Networking
  • Workday Opportunities
  • Always Be Ready to Network

Module Seven: Common Networking Mistakes

  • Not Meeting New People
  • Not Following Through
  • High Expectations
  • Being Professional

Module Eight: Develop Interpersonal Relationships

  • Be Genuine
  • Dialogue
  • Maintain Boundaries
  • Invest Time

Module Nine: Online Networking Tools

  • Social Networks
  • Blogs
  • Chat Rooms
  • Email

Module Ten: Time Management

  • Prioritize Contacts
  • Create Group Activities
  • Connect Online
  • Schedule Your Networking Activities

Module Eleven: Maintaining Relationships Over Time

  • Contact Networks Regularly
  • Be Honest
  • Give Personal Attention
  • Limit Networks to a Manageable Size

Module Twelve: Wrapping Up

Course 5 - Working Smarter: Using Technology to Your Advantage

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Technology-Friendly Workplace

  • Tips and Tricks
  • Tips for Employees, Part One
  • Tips for Employees, Part Two
  • Tips for Managers
  • Ten Easy Ways to Use Technology to Make Work Fun
  • Acme Consulting, Scenario One
  • Scenario Two
  • Scenario Three
  • Scenario Four

 Session 3: Conquering Computers

  • Setting Expectations
  • Upgrading Software
  • Stretch!
  • Staying Focused
  • Case Study, Part One
  • Case Study, Part Two
  • Have Fun With It!

 Session 4: Communicating with the IT Dept.

  • Communicating with IT, Part One
  • Communicating with IT, Part Two
  • Communicating with IT, Part Three

 Session 5: Choosing Software Wisely

  • The Three-Step Process
  • Step Two: Evaluating the Software, Part One
  • Step Two: Evaluating the Software, Part Two
  • Step Three: Making the Purchase
  • About Upgrading
  • Upgrading Checklist
  • Acme Consulting, Part Two
  • Case Study: Tom’s Options
  • Questions

 Session 6: Technical Training

  • Types of Training
  • Training Tip

 Session 7: Setting an IT Budget

  • Budget Basics
  • Step One: Preparing a Draft
  • Costs to Consider
  • Step Two: Looking at Reality
  • Step Three: Finalizing the Budget
  • An Alternative Approach
  • The Shrinking Budget

 Session 8: Security and Privacy

  • An Employee’s Rights
  • Doing Your Part
  • An Employer’s Rights

 Session 9: Uncontrolled vs. Controlled Networks

  • Two Network Types
  • Uncontrolled Networks
  • Controlled Networks
  • About Restricting Internet Access

 Session 10: Ergonomics

  • What is Ergonomics?
  • Stretch!

 Session 11: System Usage Policies

  • What is a System Usage Policy?
  • Topics to Cover
  • Tips for Success
  • Sample Internet, E-Mail, and Computer Usage Policy
  • Sample Internet, E-Mail, and Computer Usage Policy, Part 2
  • Sample Internet, E-Mail, and Computer Usage Policy, Part 3
  • Sample Internet, E-Mail, and Computer Usage Policy, Part 4
  • Sample Internet, E-Mail, and Computer Usage Policy, Part 5
  • Sample Internet, E-Mail, and Computer Usage Policy, Part 6
  • Sample Internet, E-Mail, and Computer Usage Policy, Part 8
  • Sample Internet, E-Mail, and Computer Usage Policy, Part 9
  • Sample Internet, E-Mail, and Computer Usage Policy, Part 10
  • Acme Consulting, Part Three
  • Scenario Two
  • Scenario Three
  • Scenario Four

 Session 12: Taking Care of Company Property

  • Basic Rules of Etiquette
  • The Employee’s Role
  • Making Connections

 Session 13: Time-Saving Tools

  • E-Mail Applications
  • Tips and Tricks
  • E-Mail Etiquette
  • A Word about Attachments
  • Scheduling Applications
  • Tips and Tricks
  • Contact Management Applications

 Session 14: Telephone Etiquette

  • Basic Tips
  • Voice Mail
  • Leaving Messages

 Session 15: Instant Messaging

  • Instant Messaging Etiquette
  • Understanding Acronyms

 Session 16: Telecommuting

  • What is Telecommuting?
  • Possible Disadvantages
  • Preparing for Telecommuting
  • Tips and Tricks
  • A Resource Checklist
  • Other Notes
  • To Telecommute or Not to Telecommute
  • Scenario Two
  • Scenario Three
  • Scenario Four
  • Scenario Five

 Session 17: Workplace Rage

  • Preventing Workplace Rage
  • A Manager’s Responsibilities

 Session 18: It’s Not Working!

  • Introduction
  • Scenario One
  • Scenario Two
  • Scenario Three
  • Scenario Four
  • Scenario Five

 Session 19: Policies and Procedures Checklist

  • A Policies and Procedures Checklist

 Session 20: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

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Yes, we have a 7-day money-back refund policy.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
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course or bundle purchase this month. This is a limited time offer!

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anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

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No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

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After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
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Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
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10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
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Also, include it in your resume/CV, professional social media profiles
and job applications.

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This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

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and completing this course will show employers that you have the
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are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

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We accept payments via PayPal, Credit Card and Bank Transfer.

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To pay via bank transfer contact us info@coursesforsuccess.com

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Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

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Course Summary

  • Delivery: Online
  • Access: Unlimited Lifetime
  • Time: Study at your own pace
  • Duration: 6 to 8 hours per course
  • Assessments: Yes
  • Qualification: Certificate
About This Course
What you will learn - Develop Workplace Social Media Strategies and Policy
  • From audience to author
  • Digital Transformation Plan
  • The Basics
  • Memorability Factor
  • Cultural Barriers
  • Personal Pride
  • Setting Expectations
  • Upgrading Software
Get BIG Savings with our Social Media in the Workplace Online Bundle, 5 Certificate Courses
  1. Social Media in the Workplace
  2. Digital Transformation
  3. Networking for Success
  4. Networking Within the Company
  5. Working Smarter: Using Technology to Your Advantage
1. Social Media in the Workplace: Develop Workplace Social Media Strategies and Policy

People love to stay connected, so it’s no wonder that social media sites continue to grow in popularity. However, with social media sites going mobile and are open 24 hours a day, people can often forget where to draw the line, especially at work. Companies should examine how this media is affecting them and how they can implement ways to move forward with technology without letting it interfere with productivity.

To effectively learn how to use social media in the workplace, an employee must learn the basic building blocks of social media and the different ways they interact and perform. Once we understand that social media is about communication, we can establish guidelines that allow employees feel free to network while staying focused at work.  Our Social Media in the Workplace Online Course will help you get there.

By the end of the Social Media in the Workplace Online Course, you will be able to:

  • Learn the meaning of social media
  • Learn different ways social media is used and altered
  • Build and maintain a social media policy
  • Keeping your social media secure
  • Establishing rules for the social media the company posts
  • Discover the benefits and pitfalls of using social media
2. Digital Transformation: Learn how to begin developing a digital strategy for your own company

This course will teach you about digital transformation, and what companies in different industries are doing, as well as best practices that can be employed in your own organization.

This course aims to define digital transformation and provide an understanding of why it matters, as well as take a look at businesses that are successfully undertaking this change. It will also help you begin developing a digital strategy for your own company.

What will you learn with our Digital Transformation Online Course?

  • Define digital transformation
  • Understand why it matters
  • Pinpoint which businesses are succeeding and how they are doing it
  • Get started on your own company’s digital strategy
3. Networking for Success: Learn to develop meaningful relationships

Business networking is an effective and efficient way for business people to connect, develop meaningful relationships, and grow their businesses. In this Networking for Success course, you’ll learn the essential ingredients for business networking, including in-person, people-centered connections, and online spaces such as LinkedIn.

What will you learn with our Networking for Success Online Course?

  • Identify opportunities
  • Create a positive first impression
  • Develop a memorable intro
  • Start conversations
  • Handle business cards
  • Manage sticky situations
  • Follow up with others
  • Organize your network
  • Network in online spaces
4. Networking Within the Company: Have a Smooth Working Relationship within your Business Field

Networking is a factor that is seldom being notice in your business but would greatly affect your entire organizational environment if you take it for granted. Thus, this course highlights the true definition of networking and its importance. Knowing how valuable to know not only your direct subordinates but the people under them that highly impacts your business hierarchy.

By the end of this Networking Within the Company Online Short Course, you will be able to:

  • Define networking
  • Understand networking principles
  • Use networking tools
  • Avoid common mistakes
  • Understand how to build relationships
  • Manage time successful
5. Working Smarter: Using Technology to Your Advantage: Learn How To Use Technology To Your Advantage

Technology is supposed to make life easier and simpler, but most managers find themselves cleaning up the messes caused by too many gadgets. This course is about using technology to work smarter, not harder.

In this course, you’ll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered.

After you complete this Working Smarter course, you will be able to:

  • Make your workplace a technology-friendly place.
  • Make the most of computers, telephones, instant messaging, e-mail,
  • contact management applications, and scheduling software.
  • Communicate better with the IT department.
  • Make the best software and training choices.
  • Set an IT budget.
  • Set expectations and responsibilities for security and privacy.
  • Keep employees safe and healthy.
  • Develop and implement a system usage policy.
  • Implement policies for dealing with company property.
  • Decide whether or not employees should telecommute.
  • Make telecommuting work.
  • Deal with workplace rage.
  • Address technological issues.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

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Units of Study

Receive Lifetime Access to Course Materials, so you can review at any time.

The Social Media in the Workplace 5 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Social Media in the Workplace

Module One - Getting Started

Module Two - Who is Social Media?

  • Online communities
  • User created content
  • Information sharing
  • Communication tools

Module Three - Defining your Social Media Policy (Part 1)

  • It should be a living document
  • Choosing an information officer
  • What can and cannot be shared
  • Legal and ethic specifications

Module Four - Defining your Social Media Policy (Part 2)

  • New hire orientation
  • Let common sense guide you
  • Nothing offensive
  • Rules on soliciting and personal posts

Module Five - Creating a Living Document

  • What is a living document?
  • How often is it revised?
  • Who will be in charge?
  • Change management

Module Six - Keeping an Eye on Security

  • Password rules
  • Needs constant monitoring
  • Keeping information confidential
  • Protecting intellectual property

Module Seven - Rules to Follow when Positing (Part 1)

  • Always show respect
  • Stop and think before you post
  • Always be honest
  • Never discredit or talk ill of competitors

Module Eight - Rules to Follow when Posting (Part 2)

  • Be transparent
  • Act like you would in real life
  • Grammar and spelling still counts
  • Never post when you are angry

Module Nine - Benefits of Social Media

  • From audience to author
  • Builds customer loyalty
  • Speed and flexibility in communication
  • Two way communications

Module Ten - The Pitfalls of Social Media

  • Bullying
  • Group think
  • Trolling
  • Remember, it is out there forever

Module Eleven - Listen to Your Customers

  • They provide great feedback
  • It makes them happy
  • Improves your brand
  • Improves product development

Module Twelve - Wrapping Up

Course 2 - Digital Transformation

Session One: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

Session Two: Digital Transformation – What Is It? Why Does It Matter?

  • Defining Digital Transformation
  • Why?

Session Three: Where Do We Start?

  • Start Thinking About Changes
  • Questions to Ask
  • Customer Interaction

Session Four: Who Is Doing It Well?

  • Mistakes That Can be Made
  • Case Study Review
  • Case Study 1: Netflix
  • Case Study 2: Domino’s
  • Case Study 3: The Washington Post
  • Case Study 4: Air New Zealand
  • Case Study 5: Town of Cary, North Carolina

Session Five: Awareness Is The First Step

  • Use Technology to Build on Success
  • Session Six: Let’s Do This
  • Things to Keep in Mind
  • Session Seven: Make A Plan
  • Digital Transformation Plan
  • Summary
  • Personal Action Plan

Course 3 - Networking for Success

Session One: Course Overview

Session Two: Assessing Your Networking Skills

  • Networking Dynamics
  • Are You Committed?

Session Three: Identifying Opportunities and Customizing Your Approach

  • Creating Opportunities
  • Customizing Your Approach

Session Four: Creating a Positive First Impression

  • Body Language
  • Be a Conduit
  • Pre-Assignment Review
  • Remembering Names

Session Five: Your Memorable Intro

  • The Basics
  • Memorability Factor

Session Six: Starting the Conversation

  • How To Get Started
  • Conversation Stimulation
  • Growing Skills
  • Plan Your Own Future

Session Seven: The Handshake

Session Eight: Business Cards

  • Business Card Etiquette
  • In a Pinch

Session Nine: Handling Tough Situations

  • The Things We Say
  • What Others Say
  • Introverts and Extroverts

Session Ten: Following Up

Session Eleven: Organizing Your Network

  • Contact Management Systems
  • Mastering Networking
  • Independent Growth

Session Twelve: Leveraging the Internet

  • Using LinkedIn
  • Getting Connected
  • Using Twitter
  • Strong Connections
  • Using Lists on Twitter
  • Using Facebook
  • Recommended Reading List

Course 4 - Networking Within the Company

Module One: Getting Started

Module Two: The Benefits of Networking at Work

  • Gain Connections
  • Shared Knowledge
  • Increase Opportunity
  • Improve Image

Module Three: Networking Obstacles

  • Confusion About The Definition Of Networking
  • Personality Traits
  • Cultural Barriers
  • Personal Pride

Module Four: Networking Principles

  • Relationships
  • Listen
  • Offer Value
  • Build Trust

Module Five: How to Build Networks

  • Meet New People
  • Be Polite
  • Follow up
  • Allow Relationships to Develop Naturally

Module Six: Recognize Networking Opportunities

  • Formal Networking
  • Informal Networking
  • Workday Opportunities
  • Always Be Ready to Network

Module Seven: Common Networking Mistakes

  • Not Meeting New People
  • Not Following Through
  • High Expectations
  • Being Professional

Module Eight: Develop Interpersonal Relationships

  • Be Genuine
  • Dialogue
  • Maintain Boundaries
  • Invest Time

Module Nine: Online Networking Tools

  • Social Networks
  • Blogs
  • Chat Rooms
  • Email

Module Ten: Time Management

  • Prioritize Contacts
  • Create Group Activities
  • Connect Online
  • Schedule Your Networking Activities

Module Eleven: Maintaining Relationships Over Time

  • Contact Networks Regularly
  • Be Honest
  • Give Personal Attention
  • Limit Networks to a Manageable Size

Module Twelve: Wrapping Up

Course 5 - Working Smarter: Using Technology to Your Advantage

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Technology-Friendly Workplace

  • Tips and Tricks
  • Tips for Employees, Part One
  • Tips for Employees, Part Two
  • Tips for Managers
  • Ten Easy Ways to Use Technology to Make Work Fun
  • Acme Consulting, Scenario One
  • Scenario Two
  • Scenario Three
  • Scenario Four

 Session 3: Conquering Computers

  • Setting Expectations
  • Upgrading Software
  • Stretch!
  • Staying Focused
  • Case Study, Part One
  • Case Study, Part Two
  • Have Fun With It!

 Session 4: Communicating with the IT Dept.

  • Communicating with IT, Part One
  • Communicating with IT, Part Two
  • Communicating with IT, Part Three

 Session 5: Choosing Software Wisely

  • The Three-Step Process
  • Step Two: Evaluating the Software, Part One
  • Step Two: Evaluating the Software, Part Two
  • Step Three: Making the Purchase
  • About Upgrading
  • Upgrading Checklist
  • Acme Consulting, Part Two
  • Case Study: Tom’s Options
  • Questions

 Session 6: Technical Training

  • Types of Training
  • Training Tip

 Session 7: Setting an IT Budget

  • Budget Basics
  • Step One: Preparing a Draft
  • Costs to Consider
  • Step Two: Looking at Reality
  • Step Three: Finalizing the Budget
  • An Alternative Approach
  • The Shrinking Budget

 Session 8: Security and Privacy

  • An Employee’s Rights
  • Doing Your Part
  • An Employer’s Rights

 Session 9: Uncontrolled vs. Controlled Networks

  • Two Network Types
  • Uncontrolled Networks
  • Controlled Networks
  • About Restricting Internet Access

 Session 10: Ergonomics

  • What is Ergonomics?
  • Stretch!

 Session 11: System Usage Policies

  • What is a System Usage Policy?
  • Topics to Cover
  • Tips for Success
  • Sample Internet, E-Mail, and Computer Usage Policy
  • Sample Internet, E-Mail, and Computer Usage Policy, Part 2
  • Sample Internet, E-Mail, and Computer Usage Policy, Part 3
  • Sample Internet, E-Mail, and Computer Usage Policy, Part 4
  • Sample Internet, E-Mail, and Computer Usage Policy, Part 5
  • Sample Internet, E-Mail, and Computer Usage Policy, Part 6
  • Sample Internet, E-Mail, and Computer Usage Policy, Part 8
  • Sample Internet, E-Mail, and Computer Usage Policy, Part 9
  • Sample Internet, E-Mail, and Computer Usage Policy, Part 10
  • Acme Consulting, Part Three
  • Scenario Two
  • Scenario Three
  • Scenario Four

 Session 12: Taking Care of Company Property

  • Basic Rules of Etiquette
  • The Employee’s Role
  • Making Connections

 Session 13: Time-Saving Tools

  • E-Mail Applications
  • Tips and Tricks
  • E-Mail Etiquette
  • A Word about Attachments
  • Scheduling Applications
  • Tips and Tricks
  • Contact Management Applications

 Session 14: Telephone Etiquette

  • Basic Tips
  • Voice Mail
  • Leaving Messages

 Session 15: Instant Messaging

  • Instant Messaging Etiquette
  • Understanding Acronyms

 Session 16: Telecommuting

  • What is Telecommuting?
  • Possible Disadvantages
  • Preparing for Telecommuting
  • Tips and Tricks
  • A Resource Checklist
  • Other Notes
  • To Telecommute or Not to Telecommute
  • Scenario Two
  • Scenario Three
  • Scenario Four
  • Scenario Five

 Session 17: Workplace Rage

  • Preventing Workplace Rage
  • A Manager’s Responsibilities

 Session 18: It’s Not Working!

  • Introduction
  • Scenario One
  • Scenario Two
  • Scenario Three
  • Scenario Four
  • Scenario Five

 Session 19: Policies and Procedures Checklist

  • A Policies and Procedures Checklist

 Session 20: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

•Beauty    

•Business    

•Health & Fitness     

•Finance

•Lifestyle    

•IT & Software    

•Personal Development

•Teaching & Academics

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund policy.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"

ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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Course Bundles

Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

Course Bundles