About This Course
What you will learn - Effectively Manage Product Distribution & Achieve Customer Satisfaction
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Get BIG Savings with our Ultimate Supply Chain Management Online Bundle, 10 Certificate Courses
- Supply Chain Management
- Archiving and Records Management
- Six Sigma and Lean Process
- Organizational Skills
- Business Acumen
- Goal Setting & Getting Things Done
- Time Management
- Project Management
- Inventory Management: The Nuts and Bolts
- Creative Problem Solving
1. Supply Chain Management: Effectively Manage Product Distribution & Achieve Customer Satisfaction
Learn how to develop and implement effective supply chain management systems that improve performance, lowers costs and achieves customer satisfaction.
Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today's global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.
With Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.
This Supply Chain Management Online Short Course course has been carefully designed to help you better understand the systems and concepts of supply chain management.
By the end of this Certificate In Supply Chain Management Course, you will be able to:
- Identify how supply chain management relates to customer satisfaction, improving performance, lowering costs and product development
- Define the terms procurement, upstream and downstream, raw material, forecasting, carrying cost, inventory, order generation, order taking, order fulfillment and returns management
- Understand the levels of supply chain management and their effects strategic, tactical and operational
- Comprehend the flows of supply chain management and data warehouses, product flow, information flow and finances flow
- Take a look at inventory management
- Study supply chain groups
- Review tracking and monitoring methods
- Examine supply chain event management
2. Archiving and Records Management: Discover the Basic Elements of Records Management Programs and Different Ways to Manage Records
Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line.
Records are in every organization. From purchasing receipts to tax documents to communications, they need to be identified and managed properly. The method of records management that a company uses should be tailored to fit the needs of the organization. There are, however, some basic concepts in most records management systems.
By the end of this Archiving and Records Management Online Course, you will be able to:
- Define records and archives
- Analyze records in context
- Classify records
- Understand different systems
- Maintain and convert records
3. Six Sigma and Lean Process: Eliminate Defects and Waste in Your Business Processes
Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result.
Our Lean Process And Six Sigma course will provide an introduction to this way of thinking that has changed so many corporations in the world. This course will give you an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in own organizations.
By the end of this Six Sigma and Lean Process Online Short Course, you will be able to:
- Develop a 360 degree view of Six Sigma and how it can be implemented in any organization
- Identify the fundamentals of lean manufacturing, lean enterprise and lean principles
- Describe the key dimensions of quality - product features and freedom from deficiencies
- Develop attributes and value according to the Kano Model
- Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers
- Describe what is required to regulate a process
- Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs and external failure costs
- Using basic techniques such as DMAIC and how to identify Six Sigma Projects
- Use specific criteria to evaluate a project
- Discover root causes of a problem
- Design and install new controls to hold the gains and to prevent the problem from returning
4. Organizational Skills: Achieve Your Goals By Being Organized and Productive
Good organizational skills can prove beneficial in many areas of life, including personal and business areas.
Organization skills can increase a person’s general productivity, project management, and can even affect his or her memory and retention skills. These skills are not acquired overnight – it will take a lot of hard work and practice. But with a little guidance and the right tools, anyone can learn how to stop hunting for missing things and become better organized with our Organizational Skills Online Short Course.
By the end of this Organizational Skills Online Short Course, you will be able to:
- Examine current habits and routines that are not organized
- Learn to prioritize your time schedule and daily tasks
- Determine ways of storing information and supplies
- Learn to organize personal and work space
- Learn to resist procrastination
- Make plans to stay organized in the future
5. Business Acumen: Increase your Financial Literacy & Improve Business Sense
Improve your judgment and decisiveness skills. Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. Increase your financial literacy and improve business sense.
Business Acumen will give you an advantage everyone wishes they had. The Business Acumen Online Short Course will help you recognize learning events, manage risk better, and increase your critical thinking. Business Acumen has the ability to influence your whole organization, and provide that additional edge that will lead to success.
By the end of this Business Acumen Online Short Course, you will be able to:
- Know how to see the big picture
- Develop a risk management strategy
- Know how to practice financial literacy
- Develop critical thinking
- Practice management acumen
- Find key financial levers
6. Goal Setting & Getting Things Done: Become a Productivity Pro & Blaze Through Your To-Do Lists
Goal Setting is one of the most basic and essential skills someone can develop. We touch on goal characteristics, time management, and what to do when setbacks occur. This course will provide the knowledge and skills you need to complete more tasks, and get things done.
Our Goal Setting and Getting Things Done course will cover strategies to help you deal with distractions and overcome procrastination. These skills will translate into increased satisfaction in your professional and personal life. You will learn the Goal Setting characteristics of successful people and in turn will become happier and more productive.
By the end of this Goal Setting online short course, you will be able to:
- Overcome procrastination
- Manage time effectively
- Accomplish important tasks
- Self-motivate
- Create SMART goals
7. Time Management: How To Manage Your Time And Get Things Done
Personal time management skills are essential skills for effective people. People who use these techniques on a regular basis are the highest achievers in all walks of life, from business to sport to public service. Making these skills part your daily routine will enable you to function exceptionally well, even under intense pressure.
As you master these skills you'll find that you take control of your workload, saying goodbye to the often intense stress of work overload. At the heart of time management is an important shift in focus: Concentrate on results, not on being busy. Many people spend their days in a frenzy of activity, but achieve very little, because they're not concentrating their effort on the things that matter the most.
Time management training begins with setting goals. These goals are recorded, prioritized and may be broken down into a project, an action plan, or a simple task list. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. We'll cover all this and more during this Time Management Online Short Course.
Course Topics:
- The SMART Way
- Urgent Important Matrix
- The 80/20 Rule
- Eat That Frog
- The Glass Jar
By the end of this Time Management Online Short Course you will be able to:
- Plan and prioritize daily activities efficiently and in a productive manner.
- Triumph over procrastination.
- Effectively deal with crises.
- Organize your workspace and workflow.
- Efficiently delegate.
- Ritualize your workload.
- Plan effective meetings.
8. Project Management: Being Able to Manage Projects is Important in Getting Things Done
In the past few decades, organizations have discovered something incredible: principles that have been used to create enormous successes in large projects can be applied to projects of any size to create amazing success. As a result, many employees are expected to understand project management techniques and how to apply them to projects of any size.
This Project Management Online Short Course will give you an overview of the entire project management process, as well as key project management tools that they can use every day.
By the end of this Project Management Online Short Course, you will be able to:
- Define projects, project management, and project managers
- Identify the five process groups and nine knowledge areas as defined by the PMI
- Describe the triple constraint
- Perform a project needs assessment and write goals, requirements and deliverables
- Create key project documents, including the statement of work, project planning worksheet, and project charter
- Build a project schedule by estimating time, cost and resources
- Understand and use the work breakdown structure
- Create project planning documents, such as a schedule, risk management plan, and communication plan
- Use planning tools, including the Gantt chart, network diagram, and RACI chart
- Establish and use baselines
- Monitor and maintain the project
- Perform basic management tasks, including leading status meetings and ensuring all documents are complete at the end of the project
9. Inventory Management: The Nuts and Bolts: Manage Your Inventory Accurately and Effectively
No business can survive very long without an effective program of controls over the parts and materials that are used in producing or distributing goods and services of the firm. This course will teach you how to effectively manage these items, which are collectively referred to as “inventory.”
In this course, you will learn about all aspects of inventory management, including common terms, the inventory cycle, how to maintain inventory accuracy, and what some of the latest trends are.
Learn how to manage inventory with our business and entrepreneurship courses.
By the end of this Inventory Management: The Nuts and Bolts Online Course, you will be able to:
- Understand terms that are frequently used in warehouse management.
- Identify the goals and objectives of inventory management and measure your process against these goals.
- Calculate safety stock, reorder points, and order quantities.
- Evaluate inventory management systems.
- Identify the parts of the inventory cycle.
- Better maintain inventory accuracy.
10. Creative Problem Solving: Solve Problems Quickly and Easily
In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.
This course will give you an overview of the entire creative problem solving process, as well as key problem solving tools that you can use every day.
By the end of this Creative Problem Solving Online Short Course, you will be able to:
- Understand problems and the creative problem solving process
- Identify types of information to gather and key questions to ask in problem solving
- Identify the importance of defining a problem correctly
- Identify and use four different problem definition tools
- Write concrete problem statements
- Use basic brainstorming tools to generate ideas for solutions
- Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
- Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
- Perform a final analysis to select a solution
- Understand the roles that fact and intuition play in selecting a solution
- Understand the need to refine the shortlist and re-refine it
- Understand how to identify the tasks and resources necessary to implement solutions
- Evaluate and adapt solutions to reality
- Follow up with solution implementation to celebrate successes and identify improvements
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Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
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The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
The Ultimate Supply Chain Management 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Supply Chain Management
Module One - Getting Started
Module Two - Why Supply Chain Management?
- Customer satisfaction
- Improving performance
- Lowering costs
- Product development
Module Three - Key Terms (Part 1)
- Procurement
- Upstream and downstream
- Raw material
- Forecasting
- Carrying cost
Module Four - Key Terms (Part 2)
- Inventory
- Oder generation
- Order taking
- Order fulfillment
- Returns management
Module Five - Three Levels of Supply Chain Management
- Strategic level
- Tactical level
- Operational level
- Bullwhip effect
Module Six - Five Stages of Supply Chain Management
- Plan
- Source
- Make
- Deliver
- Return
Module Seven - The Flows of Supply Chain Management
- The product flow
- The information flow
- The finances flow
- Data warehouses
Module Eight - Inventory Management
- Levels of inventory
- Just-in-time inventory
- Keeping accurate records
- Inventory calculator
Module Nine - Supply Chain Groups
- The suppliers
- The producers
- The customers
- The customer's customers
Module Ten - Tracking and Monitoring
- Dashboard
- RFID's
- Alert generation
- Stock keeping unit (SKU)
Module Eleven - Supply Chain Event Management
- Inventory alerts
- Supplier alerts
- Bottlenecking
- Being proactive
Module Twelve - Wrapping Up
Course 2 - Archiving and Records Management
Module One: Getting Started
Module Two: Understanding Records
- What is Records Management?
- Defining Records
- Archives vs. Records
- Life Cycle
Module Three: Management of Records
- What Is and Is Not a Record?
- Record Programs
- Management of Systems
- Developing Standards
Module Four: Context I
- Techniques for Analyzing Records
- Collecting Information
- Organizational Needs
- Legal Demands
Module Five: Context II
- Routine Process
- Creative Process
- System Analysis
- Records Survey
Module Six: Classification
- Functionality
- Prioritize
- Assess and Review
- Develop a Tool
Module Seven: Paper-Based Systems
- Arranging and Grouping
- Building Files
- Elementary & Intermediate
- Metadata
Module Eight: Electronic Records
- Classifying
- Folders and Directories
- Groupings
- Metadata
Module Nine: Hybrid Systems
- Routine Processes
- Creative Processes
- Design
- Limitations
Module Ten: Appraisals & Systems
- Taxonomy of Values
- Macro Appraisal
- Strategy & Criteria
- Document & Review Decisions
Module Eleven: Record Maintenance
- Paper
- Electronic
- Create Archives
- Conversion
Module Twelve: Wrapping Up
Course 3 - Six Sigma and Lean Process
Module One - Getting Started
Module Two - Understanding Lean
- About six sigma
- About lean
- History behind lean
- Toyota production systems
- The toyota precepts
Module Three - Liker's Toyota Way
- Philosophy
- Process
- People and partners
- Problem solving
Module Four - The TPS House
- The goals of TPS
- The first pillar - Just in time (JIT)
- The second pillar - Jidoka (Error-free production)
- Kaizen (Continuous improvement)
- The foundation of the house
Module Five - The Five Principles of Lean Business
- Value
- Value Stream
- Flow
- Pull
- Seek perfection
Module Six - The First Improvement Concept (Value)
- Basic characteristics
- Satisfiers
- Delighters
- Applying the Kano model
Module Seven - The Second Improvement Concept (Waste)
- Muda
- Mura
- Muri
- The new wasters
Module Eight - The Third Improvement Concept (Variation)
- Common cause
- Special cause
- Tampering
- Structural
Module Nine - The Fourth Improvement Concept (Complexity)
- What is complexity?
- What causes complexity?
- How to simplify?
Module Ten - The Fifth Improvement Concept (Continuous Improvement)
- The PDSA cycle (Plan, Do, Study, Act)
- The DMAIC method
Module Eleven - The Improvement Toolkit
- Gemba
- Genchi Genbutsu
- Womack's Principle
- Kaizen
- A roadmap for implementation
Module Twelve - Wrapping Up
Course 4 - Organizational Skills
Module One - Getting Started
Module Two - Remove the Clutter
- Just do it
- You dont have to keep everything
- Three boxes: Keep, donate and trash
- A place for everything and everything in it's place
Module Three - Prioritize
- Write it down
- Urgent / Important Matrix
- Divide tasks
- 80/20 rule
Module Four - Scheduling Your Time
- Have a master calendar
- Setting deadlines
- Remove or limit the time wasters
- Coping with things outside of your control
Module Five - To Do Lists
- Use a day planner
- Finish what you start
- Focus on the important
- Do quick tasks immediately
Module Six - Paper and Paperless Storage
- Find a system that works for you
- Make it consistent
- Make it time sensitive
- Setting up archives
Module Seven - Organization in Your Work Area
- Keeping items within arm's reach
- Only have current projects on your desk
- Arranging your drawers
- Organize to match your workflow
Module Eight - Tools to Fight Procrastination
- Eat that Frog!
- Remove distractions
- Give yourself a reward
- Break up large tasks
Module Nine - Organizing Your Inbox
- Setting delivery rules
- Folder and message hierachy
- Deal with email right away
- Flag and highlight important items
Module Ten - Avoid the Causes of Disorganisation
- Keeping everything
- Not being consistent
- Not following a schedule
- Bad habits
Module Eleven - Discipline is the Key to Stay Organised
- Stay within your systems
- Learn to say No
- Have organisiation be part of your life
- Plan for tomorrow, today
Module Twelve - Wrapping Up
Course 5 - Business Acumen
Module One - Getting Started
Module Two - Seeing the Big Picture
- Short and long term interactions
- Recognize growth opportunities
- Mindfulness of decisions
- Everything is related
Module Three - KPI's (Key Performance Indicators)
- Decisiveness
- Flexible
- Strong initiative
- Being intuitive
Module Four - Risk Management Strategies
- Continuous assessment
- Internal and external factors
- Making adjustments and corrections
- Knowing when to pull the trigger or plug
Module Five - Recognizing Learning Events
- Develop a sense of always learning
- Evaluate past decisions
- Problems are learning opportunities
- Recognize your blind spots
Module Six - You Need to Know These Answers and More
- What makes my company money?
- What were sales last year?
- What is our profit margin?
- What were our costs?
Module Seven - Financial Literacy (Part 1)
- Assets
- Financial Ratios
- Liabilities
- Equity
Module Eight - Financial Literacy (Part 2)
- Income statement
- Balance sheet
- Cash flow statement
- Read, read and read
Module Nine - Business Acumen in Management
- Talent management
- Change management
- Asset management
- Organisational management
Module Ten - Critical Thinking in Business
- Ask the right questions
- Organise data
- Evalute the information
- Make the decision
Module Eleven - Key Financial Levers
- Investing in people
- Effective communication
- Process improvement
- Goal alignment
Module Twelve - Wrapping Up
Course 6 - Goal Setting and Getting things Done
Module One - Getting Started
Module Two - Overcoming Procrastination (Part 1)
- Eat that frog
- Just do it
- The 15 minute rule
- Chop it up
Module Three - Overcoming Procrastination (Part 2)
- Remove distractions
- Start small and build
- Reward yourself
- Set realistic deadlines
Module Four - Four P's of Goal Setting
- They need to be positive
- They need to be personal
- They need to be possible
- They need to be prioritised
Module Five - Improving Motivation
- Remember peak moments
- Write down your goals
- Use gamification
- Track your progress
Module Six - Wise Time Management
- Urgent/important matrix
- The 80/20 rule
- Utilise a calendar
- Create a ritual
Module Seven - Tips for Completing Tasks
- One minute rule
- Five minute rule
- Break up large tasks
- Utilise technology
Module Eight - Increase your Productivity
- Repeat what works
- Get faster
- Remove "should" from your dictionary
- Build on your successes
Module Nine - "To Do"List Characteristics
- Focus on the important
- Chunk, Block, Tackle
- Make it a habit
- Plan ahead
Module Ten - Smart Goals
- Specific
- Measurable
- Attainable
- Realistic
- Timely
Module Eleven - Mistakes will Happen
- Accept it
- Bouncing back
- Adapt and learn from them
- If needed, ask for help
Module Twelve - Wrapping Up
Course 7 - Time Management
Section One: Getting Started
Section Two: SMARTER Goals
- The Three P’s
- Create SMARTER Goals
- Prioritizing Your Goals
- Visualize your Goals-Visualization
Section Three: Prioritizing Your Time
- The 80/20 Rule
- Prioritizing with the Urgent-Important Matrix
- Being Assertive...Saying “NO” to Requests you can’t meet.
Section Four: Planning
- Using To Do List
- The Glass Jar: Rocks, Pebbles, Sand, and Water
- Ready, Fire, Aim!
Section Five: Procrastination
- Why We Procrastinate
- Nine Ways to Overcome Procrastination
- Eat That Frog!
Section Six: Managing Crisis
- When Crisis Calls...do you have a Contingency Plan?
- Creating a Plan
- Executing the Plan
- Lessons Learned
Section Seven: The Organized Workspace
- De-Clutter
- Managing Workflow
- Dealing with E-mail...email etiquette
- Using Calendars
Section Eight: Delegating
- When to Delegate?
- Who Should I Delegate to?
- Monitoring the Results
Section Nine: The Power of Ritual...Habits
- What is a Ritual/Routine?
- Example Rituals
- Using Rituals to Maximise Time
Section Ten: Meetings
- Deciding if a Meeting is Necessary... Is the meeting necessary?
- Using the PAT Approach
- Effective Agenda Writing
- Staying on Track
- Was the Meeting Worthwhile?
Section Eleven: Meeting Alternatives
- Instant Messaging and Chat Rooms
- Teleconferencing
- E-mail Lists and Online Groups
- Collaboration Applications
Section Twelve: Wrapping Up
Course 8 - Project Management
Module One - Getting Study
Module Two - Key Concepts (Part 1)
- What is a project?
- What is project management?
- What is a project manager?
Module Three - Key Concepts (Part 2)
- About the Project Management Institute (PMI)
- About the Project Management Body of Knowledge (PMBOK)
- The five process groups
- The nine knowledge areas
- The triple contraint
Module Four - Initiation (Part 1)
- Identifying your Stakeholders
- Assessing Needs and Wants
- Setting a SMART project goal
- Creating requirements and deliverables
Module Five - Initiation (Part 2)
- Creating a statement of work
- Completing the project planning worksheet
- Completing the project charter
Module Six - Planning (Part 1)
- Managing expectations
- Creating a task list
- Estimating time
- Estimating resources
- Estimating costs
Module Seven - Planning (Part 2)
- Building the work breadkdown structure
- Creating the schedule
- Creating a risk management plan
- Creating a communication plan
Module Eight - Planning Tools
- The Gantt Chart
- The Network Diagram
- Using a RACI Chart
- Going the extra mile: Microsoft Project
Module Nine - Executing the Project
- Establishing baselines
- Monitoring project progress
- Triple constraint reduction methods
Module Ten - Maintaining and Controlling the Project
- Making the most of status updates
- Managing change
- Monitoring risks
Module Eleven - Closing Out
- Preparing for closeout
- Celebrating successes
- Learning from project challenges
- Scope verification
- A final to-do list
Module Twelve - Wrapping Up
Course 9 - Inventory Management: The Nuts and Bolts
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Assessing Your Results
Session 2: What is Inventory?
- Definitions
- Why Is Inventory Management Important? Part One
- Why Is Inventory Management Important? Part Two
- Goals of Inventory Management
- Glossary, Part One
- Glossary, Part One
- Pre-Assignment Review
Session 3: Types of Inventory
- Types of Inventory
- Classes of Inventory
Session 4: Key Players
- The Role of Your Customers
- Reducing Costs
- Your Customers
- Hiring and Training Staff
- Hiring Tips
- Key Skill Areas for Inventory Management Staff
Session 5: Setting Up the Warehouse
- The Eight Objectives
- Making Connections
- Maintaining Location Accuracy
- Types of Locations within a Warehouse
- Location Identification Methods
- Maintaining Location Accuracy
Session 6: What Makes a Good System?
- Requirements for Inventory Management Systems, Part One
- Requirements for Inventory Management Systems, Part Two
Session 7: The Warehouse Inventory Cycle
- Inventory Stages
- The Product Cycle
Session 8: Identifying Demand
- Key Formulas
- How to Calculate Order Quantities, Part One
- How to Calculate Order Quantities, Part Two
- How to Set Reorder Points
- How to Set Safety Stock Levels
- Case Study: Background Information
- Case Study: Task
Session 9: The Receiving Process
- The Receiving Process
- Handling Damaged Goods
- Establishing Policies
Session 10: Validating Inventory
- Validating Inventory
Session 11: The Put-Away Process
- The Put-Away Process
Session 12: Maintaining Inventory Accuracy
- Degree of Control
- Inventory Control Methods
- Product Identification Methods
- Inventory Counting Methods
Session 13: The Outbound Process
- The Outbound Process
- Packing Process
- Loading and Shipping Process
Session 14: Industry Trends
- Introduction
- Cross-Docking
- Third Party Warehousing
- Just-in-Time Completion
- Online Access
Session 15: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 10 - Creative Problem Solving
Section One: Getting Started
- Objectives
- Action Plans
Section Two: The Problem Solving Method
- What is a Problem
- What is Creative Problem Solving?
- What are the Steps for Creative Solving?
Section Three: Gathering Information
- Understanding Types of Information
- Identifying Key Questions
- Methods for Information Gathering
Section Four: Problem Definition
- Defining the Problem
- Determining Where the Problem Originated
- Defining Present State and Desired States
- Stating and Restating the Problem
- Analyzing the Problem
- Writing the Problem Statement
Section Five: Getting Prepared to Brainstorming
- Identifying Mental Blocks
- Removing Mental Blocks
- Stimulating Creativity
Section Six: Generating Solutions, Part One
- Brainstorming Rules (Key to Success)
- Basic Brainstorming
- Brainwriting and Mind Mapping
- Brainwriting
- Mind Mapping
Section Seven: Generating Solutions, Part Two
- The Morphological Matrix
- The Six Thinking Hats
Section Eight: Analyzing Solutions
- Developing Criteria
- Analyzing Wants and Needs
- Using Cost/Benefit Analysis
Section Nine: Selecting a Solution
- Final Analysis
- Paired Comparison Analysis
- Analyzing Potential Problems
- Analyzing Potential Problems
Section Ten: Planning Your Next Steps
- Lesson One: Identifying Tasks
- Identifying Resources
- Implementing, Evaluating, and Adapting
Section Eleven: Lessons Learned
- Planning the Follow-Up Meeting
- Celebrating Successes
- Identifying Improvements
Section Twelve: Wrapping Up
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
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Course Summary
- Delivery: Online
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About This Course
What you will learn - Effectively Manage Product Distribution & Achieve Customer Satisfaction
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Get BIG Savings with our Ultimate Supply Chain Management Online Bundle, 10 Certificate Courses
- Supply Chain Management
- Archiving and Records Management
- Six Sigma and Lean Process
- Organizational Skills
- Business Acumen
- Goal Setting & Getting Things Done
- Time Management
- Project Management
- Inventory Management: The Nuts and Bolts
- Creative Problem Solving
1. Supply Chain Management: Effectively Manage Product Distribution & Achieve Customer Satisfaction
Learn how to develop and implement effective supply chain management systems that improve performance, lowers costs and achieves customer satisfaction.
Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today's global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.
With Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.
This Supply Chain Management Online Short Course course has been carefully designed to help you better understand the systems and concepts of supply chain management.
By the end of this Certificate In Supply Chain Management Course, you will be able to:
- Identify how supply chain management relates to customer satisfaction, improving performance, lowering costs and product development
- Define the terms procurement, upstream and downstream, raw material, forecasting, carrying cost, inventory, order generation, order taking, order fulfillment and returns management
- Understand the levels of supply chain management and their effects strategic, tactical and operational
- Comprehend the flows of supply chain management and data warehouses, product flow, information flow and finances flow
- Take a look at inventory management
- Study supply chain groups
- Review tracking and monitoring methods
- Examine supply chain event management
2. Archiving and Records Management: Discover the Basic Elements of Records Management Programs and Different Ways to Manage Records
Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line.
Records are in every organization. From purchasing receipts to tax documents to communications, they need to be identified and managed properly. The method of records management that a company uses should be tailored to fit the needs of the organization. There are, however, some basic concepts in most records management systems.
By the end of this Archiving and Records Management Online Course, you will be able to:
- Define records and archives
- Analyze records in context
- Classify records
- Understand different systems
- Maintain and convert records
3. Six Sigma and Lean Process: Eliminate Defects and Waste in Your Business Processes
Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result.
Our Lean Process And Six Sigma course will provide an introduction to this way of thinking that has changed so many corporations in the world. This course will give you an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in own organizations.
By the end of this Six Sigma and Lean Process Online Short Course, you will be able to:
- Develop a 360 degree view of Six Sigma and how it can be implemented in any organization
- Identify the fundamentals of lean manufacturing, lean enterprise and lean principles
- Describe the key dimensions of quality - product features and freedom from deficiencies
- Develop attributes and value according to the Kano Model
- Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers
- Describe what is required to regulate a process
- Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs and external failure costs
- Using basic techniques such as DMAIC and how to identify Six Sigma Projects
- Use specific criteria to evaluate a project
- Discover root causes of a problem
- Design and install new controls to hold the gains and to prevent the problem from returning
4. Organizational Skills: Achieve Your Goals By Being Organized and Productive
Good organizational skills can prove beneficial in many areas of life, including personal and business areas.
Organization skills can increase a person’s general productivity, project management, and can even affect his or her memory and retention skills. These skills are not acquired overnight – it will take a lot of hard work and practice. But with a little guidance and the right tools, anyone can learn how to stop hunting for missing things and become better organized with our Organizational Skills Online Short Course.
By the end of this Organizational Skills Online Short Course, you will be able to:
- Examine current habits and routines that are not organized
- Learn to prioritize your time schedule and daily tasks
- Determine ways of storing information and supplies
- Learn to organize personal and work space
- Learn to resist procrastination
- Make plans to stay organized in the future
5. Business Acumen: Increase your Financial Literacy & Improve Business Sense
Improve your judgment and decisiveness skills. Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. Increase your financial literacy and improve business sense.
Business Acumen will give you an advantage everyone wishes they had. The Business Acumen Online Short Course will help you recognize learning events, manage risk better, and increase your critical thinking. Business Acumen has the ability to influence your whole organization, and provide that additional edge that will lead to success.
By the end of this Business Acumen Online Short Course, you will be able to:
- Know how to see the big picture
- Develop a risk management strategy
- Know how to practice financial literacy
- Develop critical thinking
- Practice management acumen
- Find key financial levers
6. Goal Setting & Getting Things Done: Become a Productivity Pro & Blaze Through Your To-Do Lists
Goal Setting is one of the most basic and essential skills someone can develop. We touch on goal characteristics, time management, and what to do when setbacks occur. This course will provide the knowledge and skills you need to complete more tasks, and get things done.
Our Goal Setting and Getting Things Done course will cover strategies to help you deal with distractions and overcome procrastination. These skills will translate into increased satisfaction in your professional and personal life. You will learn the Goal Setting characteristics of successful people and in turn will become happier and more productive.
By the end of this Goal Setting online short course, you will be able to:
- Overcome procrastination
- Manage time effectively
- Accomplish important tasks
- Self-motivate
- Create SMART goals
7. Time Management: How To Manage Your Time And Get Things Done
Personal time management skills are essential skills for effective people. People who use these techniques on a regular basis are the highest achievers in all walks of life, from business to sport to public service. Making these skills part your daily routine will enable you to function exceptionally well, even under intense pressure.
As you master these skills you'll find that you take control of your workload, saying goodbye to the often intense stress of work overload. At the heart of time management is an important shift in focus: Concentrate on results, not on being busy. Many people spend their days in a frenzy of activity, but achieve very little, because they're not concentrating their effort on the things that matter the most.
Time management training begins with setting goals. These goals are recorded, prioritized and may be broken down into a project, an action plan, or a simple task list. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. We'll cover all this and more during this Time Management Online Short Course.
Course Topics:
- The SMART Way
- Urgent Important Matrix
- The 80/20 Rule
- Eat That Frog
- The Glass Jar
By the end of this Time Management Online Short Course you will be able to:
- Plan and prioritize daily activities efficiently and in a productive manner.
- Triumph over procrastination.
- Effectively deal with crises.
- Organize your workspace and workflow.
- Efficiently delegate.
- Ritualize your workload.
- Plan effective meetings.
8. Project Management: Being Able to Manage Projects is Important in Getting Things Done
In the past few decades, organizations have discovered something incredible: principles that have been used to create enormous successes in large projects can be applied to projects of any size to create amazing success. As a result, many employees are expected to understand project management techniques and how to apply them to projects of any size.
This Project Management Online Short Course will give you an overview of the entire project management process, as well as key project management tools that they can use every day.
By the end of this Project Management Online Short Course, you will be able to:
- Define projects, project management, and project managers
- Identify the five process groups and nine knowledge areas as defined by the PMI
- Describe the triple constraint
- Perform a project needs assessment and write goals, requirements and deliverables
- Create key project documents, including the statement of work, project planning worksheet, and project charter
- Build a project schedule by estimating time, cost and resources
- Understand and use the work breakdown structure
- Create project planning documents, such as a schedule, risk management plan, and communication plan
- Use planning tools, including the Gantt chart, network diagram, and RACI chart
- Establish and use baselines
- Monitor and maintain the project
- Perform basic management tasks, including leading status meetings and ensuring all documents are complete at the end of the project
9. Inventory Management: The Nuts and Bolts: Manage Your Inventory Accurately and Effectively
No business can survive very long without an effective program of controls over the parts and materials that are used in producing or distributing goods and services of the firm. This course will teach you how to effectively manage these items, which are collectively referred to as “inventory.”
In this course, you will learn about all aspects of inventory management, including common terms, the inventory cycle, how to maintain inventory accuracy, and what some of the latest trends are.
Learn how to manage inventory with our business and entrepreneurship courses.
By the end of this Inventory Management: The Nuts and Bolts Online Course, you will be able to:
- Understand terms that are frequently used in warehouse management.
- Identify the goals and objectives of inventory management and measure your process against these goals.
- Calculate safety stock, reorder points, and order quantities.
- Evaluate inventory management systems.
- Identify the parts of the inventory cycle.
- Better maintain inventory accuracy.
10. Creative Problem Solving: Solve Problems Quickly and Easily
In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.
This course will give you an overview of the entire creative problem solving process, as well as key problem solving tools that you can use every day.
By the end of this Creative Problem Solving Online Short Course, you will be able to:
- Understand problems and the creative problem solving process
- Identify types of information to gather and key questions to ask in problem solving
- Identify the importance of defining a problem correctly
- Identify and use four different problem definition tools
- Write concrete problem statements
- Use basic brainstorming tools to generate ideas for solutions
- Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
- Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
- Perform a final analysis to select a solution
- Understand the roles that fact and intuition play in selecting a solution
- Understand the need to refine the shortlist and re-refine it
- Understand how to identify the tasks and resources necessary to implement solutions
- Evaluate and adapt solutions to reality
- Follow up with solution implementation to celebrate successes and identify improvements
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The Ultimate Supply Chain Management 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Supply Chain Management
Module One - Getting Started
Module Two - Why Supply Chain Management?
- Customer satisfaction
- Improving performance
- Lowering costs
- Product development
Module Three - Key Terms (Part 1)
- Procurement
- Upstream and downstream
- Raw material
- Forecasting
- Carrying cost
Module Four - Key Terms (Part 2)
- Inventory
- Oder generation
- Order taking
- Order fulfillment
- Returns management
Module Five - Three Levels of Supply Chain Management
- Strategic level
- Tactical level
- Operational level
- Bullwhip effect
Module Six - Five Stages of Supply Chain Management
- Plan
- Source
- Make
- Deliver
- Return
Module Seven - The Flows of Supply Chain Management
- The product flow
- The information flow
- The finances flow
- Data warehouses
Module Eight - Inventory Management
- Levels of inventory
- Just-in-time inventory
- Keeping accurate records
- Inventory calculator
Module Nine - Supply Chain Groups
- The suppliers
- The producers
- The customers
- The customer's customers
Module Ten - Tracking and Monitoring
- Dashboard
- RFID's
- Alert generation
- Stock keeping unit (SKU)
Module Eleven - Supply Chain Event Management
- Inventory alerts
- Supplier alerts
- Bottlenecking
- Being proactive
Module Twelve - Wrapping Up
Course 2 - Archiving and Records Management
Module One: Getting Started
Module Two: Understanding Records
- What is Records Management?
- Defining Records
- Archives vs. Records
- Life Cycle
Module Three: Management of Records
- What Is and Is Not a Record?
- Record Programs
- Management of Systems
- Developing Standards
Module Four: Context I
- Techniques for Analyzing Records
- Collecting Information
- Organizational Needs
- Legal Demands
Module Five: Context II
- Routine Process
- Creative Process
- System Analysis
- Records Survey
Module Six: Classification
- Functionality
- Prioritize
- Assess and Review
- Develop a Tool
Module Seven: Paper-Based Systems
- Arranging and Grouping
- Building Files
- Elementary & Intermediate
- Metadata
Module Eight: Electronic Records
- Classifying
- Folders and Directories
- Groupings
- Metadata
Module Nine: Hybrid Systems
- Routine Processes
- Creative Processes
- Design
- Limitations
Module Ten: Appraisals & Systems
- Taxonomy of Values
- Macro Appraisal
- Strategy & Criteria
- Document & Review Decisions
Module Eleven: Record Maintenance
- Paper
- Electronic
- Create Archives
- Conversion
Module Twelve: Wrapping Up
Course 3 - Six Sigma and Lean Process
Module One - Getting Started
Module Two - Understanding Lean
- About six sigma
- About lean
- History behind lean
- Toyota production systems
- The toyota precepts
Module Three - Liker's Toyota Way
- Philosophy
- Process
- People and partners
- Problem solving
Module Four - The TPS House
- The goals of TPS
- The first pillar - Just in time (JIT)
- The second pillar - Jidoka (Error-free production)
- Kaizen (Continuous improvement)
- The foundation of the house
Module Five - The Five Principles of Lean Business
- Value
- Value Stream
- Flow
- Pull
- Seek perfection
Module Six - The First Improvement Concept (Value)
- Basic characteristics
- Satisfiers
- Delighters
- Applying the Kano model
Module Seven - The Second Improvement Concept (Waste)
- Muda
- Mura
- Muri
- The new wasters
Module Eight - The Third Improvement Concept (Variation)
- Common cause
- Special cause
- Tampering
- Structural
Module Nine - The Fourth Improvement Concept (Complexity)
- What is complexity?
- What causes complexity?
- How to simplify?
Module Ten - The Fifth Improvement Concept (Continuous Improvement)
- The PDSA cycle (Plan, Do, Study, Act)
- The DMAIC method
Module Eleven - The Improvement Toolkit
- Gemba
- Genchi Genbutsu
- Womack's Principle
- Kaizen
- A roadmap for implementation
Module Twelve - Wrapping Up
Course 4 - Organizational Skills
Module One - Getting Started
Module Two - Remove the Clutter
- Just do it
- You dont have to keep everything
- Three boxes: Keep, donate and trash
- A place for everything and everything in it's place
Module Three - Prioritize
- Write it down
- Urgent / Important Matrix
- Divide tasks
- 80/20 rule
Module Four - Scheduling Your Time
- Have a master calendar
- Setting deadlines
- Remove or limit the time wasters
- Coping with things outside of your control
Module Five - To Do Lists
- Use a day planner
- Finish what you start
- Focus on the important
- Do quick tasks immediately
Module Six - Paper and Paperless Storage
- Find a system that works for you
- Make it consistent
- Make it time sensitive
- Setting up archives
Module Seven - Organization in Your Work Area
- Keeping items within arm's reach
- Only have current projects on your desk
- Arranging your drawers
- Organize to match your workflow
Module Eight - Tools to Fight Procrastination
- Eat that Frog!
- Remove distractions
- Give yourself a reward
- Break up large tasks
Module Nine - Organizing Your Inbox
- Setting delivery rules
- Folder and message hierachy
- Deal with email right away
- Flag and highlight important items
Module Ten - Avoid the Causes of Disorganisation
- Keeping everything
- Not being consistent
- Not following a schedule
- Bad habits
Module Eleven - Discipline is the Key to Stay Organised
- Stay within your systems
- Learn to say No
- Have organisiation be part of your life
- Plan for tomorrow, today
Module Twelve - Wrapping Up
Course 5 - Business Acumen
Module One - Getting Started
Module Two - Seeing the Big Picture
- Short and long term interactions
- Recognize growth opportunities
- Mindfulness of decisions
- Everything is related
Module Three - KPI's (Key Performance Indicators)
- Decisiveness
- Flexible
- Strong initiative
- Being intuitive
Module Four - Risk Management Strategies
- Continuous assessment
- Internal and external factors
- Making adjustments and corrections
- Knowing when to pull the trigger or plug
Module Five - Recognizing Learning Events
- Develop a sense of always learning
- Evaluate past decisions
- Problems are learning opportunities
- Recognize your blind spots
Module Six - You Need to Know These Answers and More
- What makes my company money?
- What were sales last year?
- What is our profit margin?
- What were our costs?
Module Seven - Financial Literacy (Part 1)
- Assets
- Financial Ratios
- Liabilities
- Equity
Module Eight - Financial Literacy (Part 2)
- Income statement
- Balance sheet
- Cash flow statement
- Read, read and read
Module Nine - Business Acumen in Management
- Talent management
- Change management
- Asset management
- Organisational management
Module Ten - Critical Thinking in Business
- Ask the right questions
- Organise data
- Evalute the information
- Make the decision
Module Eleven - Key Financial Levers
- Investing in people
- Effective communication
- Process improvement
- Goal alignment
Module Twelve - Wrapping Up
Course 6 - Goal Setting and Getting things Done
Module One - Getting Started
Module Two - Overcoming Procrastination (Part 1)
- Eat that frog
- Just do it
- The 15 minute rule
- Chop it up
Module Three - Overcoming Procrastination (Part 2)
- Remove distractions
- Start small and build
- Reward yourself
- Set realistic deadlines
Module Four - Four P's of Goal Setting
- They need to be positive
- They need to be personal
- They need to be possible
- They need to be prioritised
Module Five - Improving Motivation
- Remember peak moments
- Write down your goals
- Use gamification
- Track your progress
Module Six - Wise Time Management
- Urgent/important matrix
- The 80/20 rule
- Utilise a calendar
- Create a ritual
Module Seven - Tips for Completing Tasks
- One minute rule
- Five minute rule
- Break up large tasks
- Utilise technology
Module Eight - Increase your Productivity
- Repeat what works
- Get faster
- Remove "should" from your dictionary
- Build on your successes
Module Nine - "To Do"List Characteristics
- Focus on the important
- Chunk, Block, Tackle
- Make it a habit
- Plan ahead
Module Ten - Smart Goals
- Specific
- Measurable
- Attainable
- Realistic
- Timely
Module Eleven - Mistakes will Happen
- Accept it
- Bouncing back
- Adapt and learn from them
- If needed, ask for help
Module Twelve - Wrapping Up
Course 7 - Time Management
Section One: Getting Started
Section Two: SMARTER Goals
- The Three P’s
- Create SMARTER Goals
- Prioritizing Your Goals
- Visualize your Goals-Visualization
Section Three: Prioritizing Your Time
- The 80/20 Rule
- Prioritizing with the Urgent-Important Matrix
- Being Assertive...Saying “NO” to Requests you can’t meet.
Section Four: Planning
- Using To Do List
- The Glass Jar: Rocks, Pebbles, Sand, and Water
- Ready, Fire, Aim!
Section Five: Procrastination
- Why We Procrastinate
- Nine Ways to Overcome Procrastination
- Eat That Frog!
Section Six: Managing Crisis
- When Crisis Calls...do you have a Contingency Plan?
- Creating a Plan
- Executing the Plan
- Lessons Learned
Section Seven: The Organized Workspace
- De-Clutter
- Managing Workflow
- Dealing with E-mail...email etiquette
- Using Calendars
Section Eight: Delegating
- When to Delegate?
- Who Should I Delegate to?
- Monitoring the Results
Section Nine: The Power of Ritual...Habits
- What is a Ritual/Routine?
- Example Rituals
- Using Rituals to Maximise Time
Section Ten: Meetings
- Deciding if a Meeting is Necessary... Is the meeting necessary?
- Using the PAT Approach
- Effective Agenda Writing
- Staying on Track
- Was the Meeting Worthwhile?
Section Eleven: Meeting Alternatives
- Instant Messaging and Chat Rooms
- Teleconferencing
- E-mail Lists and Online Groups
- Collaboration Applications
Section Twelve: Wrapping Up
Course 8 - Project Management
Module One - Getting Study
Module Two - Key Concepts (Part 1)
- What is a project?
- What is project management?
- What is a project manager?
Module Three - Key Concepts (Part 2)
- About the Project Management Institute (PMI)
- About the Project Management Body of Knowledge (PMBOK)
- The five process groups
- The nine knowledge areas
- The triple contraint
Module Four - Initiation (Part 1)
- Identifying your Stakeholders
- Assessing Needs and Wants
- Setting a SMART project goal
- Creating requirements and deliverables
Module Five - Initiation (Part 2)
- Creating a statement of work
- Completing the project planning worksheet
- Completing the project charter
Module Six - Planning (Part 1)
- Managing expectations
- Creating a task list
- Estimating time
- Estimating resources
- Estimating costs
Module Seven - Planning (Part 2)
- Building the work breadkdown structure
- Creating the schedule
- Creating a risk management plan
- Creating a communication plan
Module Eight - Planning Tools
- The Gantt Chart
- The Network Diagram
- Using a RACI Chart
- Going the extra mile: Microsoft Project
Module Nine - Executing the Project
- Establishing baselines
- Monitoring project progress
- Triple constraint reduction methods
Module Ten - Maintaining and Controlling the Project
- Making the most of status updates
- Managing change
- Monitoring risks
Module Eleven - Closing Out
- Preparing for closeout
- Celebrating successes
- Learning from project challenges
- Scope verification
- A final to-do list
Module Twelve - Wrapping Up
Course 9 - Inventory Management: The Nuts and Bolts
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Assessing Your Results
Session 2: What is Inventory?
- Definitions
- Why Is Inventory Management Important? Part One
- Why Is Inventory Management Important? Part Two
- Goals of Inventory Management
- Glossary, Part One
- Glossary, Part One
- Pre-Assignment Review
Session 3: Types of Inventory
- Types of Inventory
- Classes of Inventory
Session 4: Key Players
- The Role of Your Customers
- Reducing Costs
- Your Customers
- Hiring and Training Staff
- Hiring Tips
- Key Skill Areas for Inventory Management Staff
Session 5: Setting Up the Warehouse
- The Eight Objectives
- Making Connections
- Maintaining Location Accuracy
- Types of Locations within a Warehouse
- Location Identification Methods
- Maintaining Location Accuracy
Session 6: What Makes a Good System?
- Requirements for Inventory Management Systems, Part One
- Requirements for Inventory Management Systems, Part Two
Session 7: The Warehouse Inventory Cycle
- Inventory Stages
- The Product Cycle
Session 8: Identifying Demand
- Key Formulas
- How to Calculate Order Quantities, Part One
- How to Calculate Order Quantities, Part Two
- How to Set Reorder Points
- How to Set Safety Stock Levels
- Case Study: Background Information
- Case Study: Task
Session 9: The Receiving Process
- The Receiving Process
- Handling Damaged Goods
- Establishing Policies
Session 10: Validating Inventory
- Validating Inventory
Session 11: The Put-Away Process
- The Put-Away Process
Session 12: Maintaining Inventory Accuracy
- Degree of Control
- Inventory Control Methods
- Product Identification Methods
- Inventory Counting Methods
Session 13: The Outbound Process
- The Outbound Process
- Packing Process
- Loading and Shipping Process
Session 14: Industry Trends
- Introduction
- Cross-Docking
- Third Party Warehousing
- Just-in-Time Completion
- Online Access
Session 15: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 10 - Creative Problem Solving
Section One: Getting Started
- Objectives
- Action Plans
Section Two: The Problem Solving Method
- What is a Problem
- What is Creative Problem Solving?
- What are the Steps for Creative Solving?
Section Three: Gathering Information
- Understanding Types of Information
- Identifying Key Questions
- Methods for Information Gathering
Section Four: Problem Definition
- Defining the Problem
- Determining Where the Problem Originated
- Defining Present State and Desired States
- Stating and Restating the Problem
- Analyzing the Problem
- Writing the Problem Statement
Section Five: Getting Prepared to Brainstorming
- Identifying Mental Blocks
- Removing Mental Blocks
- Stimulating Creativity
Section Six: Generating Solutions, Part One
- Brainstorming Rules (Key to Success)
- Basic Brainstorming
- Brainwriting and Mind Mapping
- Brainwriting
- Mind Mapping
Section Seven: Generating Solutions, Part Two
- The Morphological Matrix
- The Six Thinking Hats
Section Eight: Analyzing Solutions
- Developing Criteria
- Analyzing Wants and Needs
- Using Cost/Benefit Analysis
Section Nine: Selecting a Solution
- Final Analysis
- Paired Comparison Analysis
- Analyzing Potential Problems
- Analyzing Potential Problems
Section Ten: Planning Your Next Steps
- Lesson One: Identifying Tasks
- Identifying Resources
- Implementing, Evaluating, and Adapting
Section Eleven: Lessons Learned
- Planning the Follow-Up Meeting
- Celebrating Successes
- Identifying Improvements
Section Twelve: Wrapping Up
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
•Health & Fitness
•Finance
•Lifestyle
•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
