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About This Course
What you will learn - Develop Your Creative Side
  • Identify the difference between creativity and innovation.
  • Recognize your own creativity.
  • Build your own creative environment.
  • Explain the importance of creativity and innovation in business.
  • Apply problem solving steps and tools.
  • Use individual and group techniques to help generate creative ideas.
  • Implement creative ideas.
Get BIG Savings with our Creative Thinking and Innovation Online Bundle, 3 Courses
  1. Creative Thinking and Innovation
  2. Critical Thinking
  3. Problem Solving Decision Making
1. Creative Thinking and Innovation: Develop Your Creative Side

While some people seem to be simply bursting with creativity, others find it a struggle to think outside the square. This course will teach you how to boost your creative juices.

In this course, you will identify ways to develop your creative side and build a creative environment. You’ll also learn a basic problem-solving process, individual creative thinking tools (such as the RAP model, shoe swap technique, mind mapping, metaphors, and toys), and team-based creative thinking tools (such as brainstorming, brainwriting, rolestorming, the stepladder technique, and slip writing).

2. Critical Thinking: Learn What Critical Thinking Is All About

In today’s society, we are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way. This course will give you the ability to clearly reason through problems and to present arguments in a logical, compelling way.

In this course, you’ll learn what critical thinking is all about, what characteristics a critical thinker has, and what skills you may want to work on. Then, you’ll work your way through a seven-step critical thinking model. Supporting skills, such as asking good questions, applying common sense, and thinking creatively, are also covered.

3. Problem Solving Decision Making: Work Your Way Through Tough Decisions

Despite all the natural decision making and problem solving that we do, some people are very uncomfortable with having to make decisions. This course will show you how to find creative solutions with a process to identify options, research them, and then put things together in a way that works.

In this course, you will learn a three-phase problem solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Show More Hide
Units of Study

Receive Lifetime Access to Course Materials, so you can review at any time.

 The Creative Thinking and Innovation 3 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Creative Thinking and Innovation Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

Session 2: What Is Creativity And Innovation?

  • Creativity And Innovation: A Breakdown
  • What Am I?
  • Know Your Creative Potential

Session 3: Individual Creativity

  • Know Yourself
  • Practice Makes Perfect
  • Give Yourself Some Distance
  • Give Yourself Time
  • Organize Your Life
  • Educate Yourself
  • Boost Your Creative Juices

Session 4: Get Creative

  • Pre-Assignment Review

Session 5: Developing The Right Environment For Creativity

  • What Does A Creative Environment Look Like?
  • Work In An Easy And Uninterrupted Concentration
  • Make Sure You Have Everything You Need
  • Take A Break When You Need To
  • Make Your Creative Space Your Own Space
  • Exercise And Eat Well
  • Get Plenty Of Rest
  • Clear Your Mind
  • Summary
  • Build Your Creative Environment

Session 6: Creativity And Innovation In Business

  • The Role Of Creativity And Innovation In Business
  • The Birth Of The Four Seasons: A Case Study
  • Questions

Session 7: Where Does Creativity Fit Into The Problem-Solving Process?

  • Problem-Solving Models
  • Another Perspective For Creative Problem Solving
  • Breaking Down The Model
  • Keeping An Open Mind
  • Solving Problems The "Right" Way
  • Phase One
  • Perception
  • Definition
  • Analysis
  • Analysis As A Funnel
  • Phase Two
  • Creative Thinking Methods
  • Brainstorming
  • Checkerboard
  • Research And Report
  • Evaluation
  • Decision Making
  • Phase Three
  • Planning
  • Implementation
  • Solution Planning Worksheet

Session 8: Defining The Problem

  • Problem Identification
  • Eight Essentials To Defining A Problem
  • Rephrase The Problem
  • Rephrasing Example
  • Expose And Challenge Assumptions
  • Use Facts
  • Grow Your Thinking
  • Shrink Your Environment Temporarily
  • Practice Multiple Perspectives
  • Turn It Upside Down
  • Frame The Problem Purposely And Positively
  • Tie It All Together
  • Using The Power Of Eight
  • Problem One
  • Problem Two
  • Problem Three
  • Problem Four

Session 9: Creative Techniques

  • The RAP Model
  • RRRAAAP
  • Case Study
  • Summary
  • The Shoe Swap Technique
  • Breaking Down The Model
  • Techniques For Success
  • Walk A Mile
  • Using Mind Mapping
  • Advantages Of The Mind Map
  • Creating A Mind Map
  • Map It Out!
  • Metaphors And Analogies
  • Using Metaphors And Analogies To Express Ideas
  • Make A Metaphor
  • Situation/Solution Reversal
  • Case Study
  • Reverse It To Solve It
  • Bring On The Toys!
  • Draw Instead Of Write
  • Use Objects
  • Draw It Out!

Session 10: Encouraging Creativity In A Team

  • About Brainstorming
  • Creating Ground Rules
  • Individual Brainstorming
  • Plan It Out!
  • Rolestorming
  • Case Study
  • Act It Out!
  • The Stepladder Technique
  • Stepladder Model
  • Breaking Down The Model
  • Brainwriting
  • Steps To Brainwriting
  • Advantages Of Brainwriting
  • The Slip Writing Technique
  • The Crawford Slip Writing Technique Model
  • Breaking Down The Model

Session 11: Putting It All Together

  • Nancy Clue And The Case Of The Software Upgrade
  • Task
  • Create Ideas And Choose Your Solution

Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want To Go
  • How I Will Get There

Course 2 - Certificate In Critical Thinking Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Burst Water Pipe
  • Call Center

Session 2: What is Crisis Management?

  • Defining Terms
  • What Makes a Crisis?
  • The Crisis Management Team
  • Creating the Team

Session 3: Training Leaders and Staff

  • Training Essentials
  • Three Pronged Approach
  • Conducting Training

Session 4: Conducting the Crisis Audit

  • Why Audit?
  • Documentation Audit
  • 360 Degree Audit
  • Online Audit
  • Sample Audit Questions
  • Other Audit Considerations
  • Using a Risk Matrix

Session 5: Performing a Risk Level Analysis

  • The Four Categories
  • Case Study, Scenario One
  • Case Study, Scenario Two
  • Case Study, Scenario Three

Session 6: Developing a Response Process

  • Pre-Assignment Review
  • Crisis Response Process
  • Step Two: Perform Basic Crisis Management Steps
  • Step Three: Trigger the Crisis Response Process (If Appropriate)
  • Remember: Stay Flexible!

Session 7: Consulting with the Experts

  • Considering Your Resources
  • Making Connections

Session 8: Incident Management Techniques

  • Case Study
  • Responding to Incidents
  • Incident Related Documentation
  • Other Documents
  • Investigating Incidents
  • Accident Investigation Kit
  • Steps to Follow

Session 9: Working Through the Issues

  • Model Overview
  • The Problem Solving Model
  • Keeping an Open Mind
  • Solving Problems the Right Way
  • Phase One
  • Definition
  • Analysis
  • Analysis
  • Phase Two
  • Brainstorming
  • Checkerboard
  • Research and Report
  • Phase Three
  • Solution Planning Worksheet
  • Three Types of Decisions
  • Advice from an Expert
  • Eight Ingredients for Good Decision Making

Session 10: Establishing an Emergency Operations Center

  • EOC Considerations
  • Making Connections
  • Who is In Charge?

Session 11: Building Business Continuity and Recovery

  • Creating Continuity
  • Making Connections
  • Essential Crisis Plan Elements

Session 12: Walliallia

  • Background
  • Exercise One: Gas Line Explosion at Water Plant
  • Assignment
  • Exercise Two: How are you Feeling?
  • Assignment
  • Exercise Three: The Last Question
  • Assignment

Session 13: Recovering and Moving On

  • Initial Adjustments
  • Working Things Out
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate In Problem Solving and Decision Making Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment: Introduction
  • Pre-Assignment: Case Study
  • Pre-Assignment: Making Connections
  • Pre-Course Assessment

Session 2: Definitions

  • Pre-Assignment: Defining Problem Solving
  • Classifying Problems
  • Problem Identification
  • Eight Essentials to Defining a Problem
  • Problem Solving in Action

Session 3: Making Decisions

  • What it Means
  • Three Types of Decisions
  • Advice from an Expert
  • Facts vs. Information
  • Eight Ingredients for Good Decision Making
  • Decision-Making Traps

Session 4: Getting Real

  • Introduction
  • Case Study
  • Questions

Session 5: The Problem Solving Model

  • Model Overview
  • Another Perspective
  • Keeping an Open Mind
  • Solving Problems the Right Way
  • Real Problems
  • Making Connections
  • Phase One
  • Definition
  • Analysis
  • Phase Two
  • Brainstorming
  • Checkerboard
  • Research and Report
  • Evaluation
  • Decision Making
  • Phase Three
  • Solution Planning Worksheet

Session 6: Case Study

  • Case Study
  • Making Connections

Session 7: The Problem Solving Toolkit

  • The Basic Tools
  • Criteria
  • Legitimizing Problems and Positions
  • The Communication Funnel
  • The Fishbone, Part One
  • The Fishbone, Part Two
  • Degrees of Support
  • About Brainstorming
  • Before Brainstorming
  • During Brainstorming
  • After Brainstorming
  • Limitations of Brainstorming
  • Brainwriting
  • Step One: Create a List
  • Step Two: Create the Diagram
  • Step Three: Link and Categorize
  • Step Four: Finalize and Review
  • Brainstorming and Brainwriting
  • More Methods

Session 8: Aspirinia

  • Introduction
  • Individual Action Steps

Session 9: Swotting Up

  • SWOT Analysis
  • SWOT Matrix
  • SWOT Checklist
  • Individual Analysis

Session 10: Making Good Group Decisions

  • Working Toward the Decision
  • Model Review
  • Decision Frames
  • Stepladder Technique
  • The Delphi Technique
  • Nominal Group Technique
  • Avoiding Fatal Mistakes
  • Fighting the Status Quo

Session 11: Analyzing and Selecting Solutions

  • Selecting Criteria
  • Deciding on Wants/Needs
  • The Cost-Benefit Analysis
  • Creating a Cost-Benefit Analysis
  • Making Connections
  • Creating a Cost-Benefit Analysis

Session 12: Planning and Organizing

  • Introduction
  • Follow-Up Analysis
  • Evaluate
  • Adapt, Close, and Celebrate

Session 13: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

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Yes, we have a 7-day money-back refund policy.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

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anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

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This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

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and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

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The Certificates are valid for life and do not need renewing. 

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Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

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We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

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you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

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The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!

Today, we are providing it for Free with all Course Purchases, as a special offer!

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• Get where you want to be in life.

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Course Bundles

Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

Course Bundles

3-DAY SALE - ENDS 24 NOV

Creative Thinking and Innovation Online Bundle, 3 Courses

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Original price USD $1,197
Original price $1,197 - Original price $1,197
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Current price USD $249

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Course Summary

  • Delivery: Online
  • Access: Unlimited Lifetime
  • Time: Study at your own pace
  • Duration: 6 to 8 hours per course
  • Assessments: Yes
  • Qualification: Certificate
About This Course
What you will learn - Develop Your Creative Side
  • Identify the difference between creativity and innovation.
  • Recognize your own creativity.
  • Build your own creative environment.
  • Explain the importance of creativity and innovation in business.
  • Apply problem solving steps and tools.
  • Use individual and group techniques to help generate creative ideas.
  • Implement creative ideas.
Get BIG Savings with our Creative Thinking and Innovation Online Bundle, 3 Courses
  1. Creative Thinking and Innovation
  2. Critical Thinking
  3. Problem Solving Decision Making
1. Creative Thinking and Innovation: Develop Your Creative Side

While some people seem to be simply bursting with creativity, others find it a struggle to think outside the square. This course will teach you how to boost your creative juices.

In this course, you will identify ways to develop your creative side and build a creative environment. You’ll also learn a basic problem-solving process, individual creative thinking tools (such as the RAP model, shoe swap technique, mind mapping, metaphors, and toys), and team-based creative thinking tools (such as brainstorming, brainwriting, rolestorming, the stepladder technique, and slip writing).

2. Critical Thinking: Learn What Critical Thinking Is All About

In today’s society, we are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way. This course will give you the ability to clearly reason through problems and to present arguments in a logical, compelling way.

In this course, you’ll learn what critical thinking is all about, what characteristics a critical thinker has, and what skills you may want to work on. Then, you’ll work your way through a seven-step critical thinking model. Supporting skills, such as asking good questions, applying common sense, and thinking creatively, are also covered.

3. Problem Solving Decision Making: Work Your Way Through Tough Decisions

Despite all the natural decision making and problem solving that we do, some people are very uncomfortable with having to make decisions. This course will show you how to find creative solutions with a process to identify options, research them, and then put things together in a way that works.

In this course, you will learn a three-phase problem solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Show More Hide
Units of Study

Receive Lifetime Access to Course Materials, so you can review at any time.

 The Creative Thinking and Innovation 3 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Creative Thinking and Innovation Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

Session 2: What Is Creativity And Innovation?

  • Creativity And Innovation: A Breakdown
  • What Am I?
  • Know Your Creative Potential

Session 3: Individual Creativity

  • Know Yourself
  • Practice Makes Perfect
  • Give Yourself Some Distance
  • Give Yourself Time
  • Organize Your Life
  • Educate Yourself
  • Boost Your Creative Juices

Session 4: Get Creative

  • Pre-Assignment Review

Session 5: Developing The Right Environment For Creativity

  • What Does A Creative Environment Look Like?
  • Work In An Easy And Uninterrupted Concentration
  • Make Sure You Have Everything You Need
  • Take A Break When You Need To
  • Make Your Creative Space Your Own Space
  • Exercise And Eat Well
  • Get Plenty Of Rest
  • Clear Your Mind
  • Summary
  • Build Your Creative Environment

Session 6: Creativity And Innovation In Business

  • The Role Of Creativity And Innovation In Business
  • The Birth Of The Four Seasons: A Case Study
  • Questions

Session 7: Where Does Creativity Fit Into The Problem-Solving Process?

  • Problem-Solving Models
  • Another Perspective For Creative Problem Solving
  • Breaking Down The Model
  • Keeping An Open Mind
  • Solving Problems The "Right" Way
  • Phase One
  • Perception
  • Definition
  • Analysis
  • Analysis As A Funnel
  • Phase Two
  • Creative Thinking Methods
  • Brainstorming
  • Checkerboard
  • Research And Report
  • Evaluation
  • Decision Making
  • Phase Three
  • Planning
  • Implementation
  • Solution Planning Worksheet

Session 8: Defining The Problem

  • Problem Identification
  • Eight Essentials To Defining A Problem
  • Rephrase The Problem
  • Rephrasing Example
  • Expose And Challenge Assumptions
  • Use Facts
  • Grow Your Thinking
  • Shrink Your Environment Temporarily
  • Practice Multiple Perspectives
  • Turn It Upside Down
  • Frame The Problem Purposely And Positively
  • Tie It All Together
  • Using The Power Of Eight
  • Problem One
  • Problem Two
  • Problem Three
  • Problem Four

Session 9: Creative Techniques

  • The RAP Model
  • RRRAAAP
  • Case Study
  • Summary
  • The Shoe Swap Technique
  • Breaking Down The Model
  • Techniques For Success
  • Walk A Mile
  • Using Mind Mapping
  • Advantages Of The Mind Map
  • Creating A Mind Map
  • Map It Out!
  • Metaphors And Analogies
  • Using Metaphors And Analogies To Express Ideas
  • Make A Metaphor
  • Situation/Solution Reversal
  • Case Study
  • Reverse It To Solve It
  • Bring On The Toys!
  • Draw Instead Of Write
  • Use Objects
  • Draw It Out!

Session 10: Encouraging Creativity In A Team

  • About Brainstorming
  • Creating Ground Rules
  • Individual Brainstorming
  • Plan It Out!
  • Rolestorming
  • Case Study
  • Act It Out!
  • The Stepladder Technique
  • Stepladder Model
  • Breaking Down The Model
  • Brainwriting
  • Steps To Brainwriting
  • Advantages Of Brainwriting
  • The Slip Writing Technique
  • The Crawford Slip Writing Technique Model
  • Breaking Down The Model

Session 11: Putting It All Together

  • Nancy Clue And The Case Of The Software Upgrade
  • Task
  • Create Ideas And Choose Your Solution

Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want To Go
  • How I Will Get There

Course 2 - Certificate In Critical Thinking Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Burst Water Pipe
  • Call Center

Session 2: What is Crisis Management?

  • Defining Terms
  • What Makes a Crisis?
  • The Crisis Management Team
  • Creating the Team

Session 3: Training Leaders and Staff

  • Training Essentials
  • Three Pronged Approach
  • Conducting Training

Session 4: Conducting the Crisis Audit

  • Why Audit?
  • Documentation Audit
  • 360 Degree Audit
  • Online Audit
  • Sample Audit Questions
  • Other Audit Considerations
  • Using a Risk Matrix

Session 5: Performing a Risk Level Analysis

  • The Four Categories
  • Case Study, Scenario One
  • Case Study, Scenario Two
  • Case Study, Scenario Three

Session 6: Developing a Response Process

  • Pre-Assignment Review
  • Crisis Response Process
  • Step Two: Perform Basic Crisis Management Steps
  • Step Three: Trigger the Crisis Response Process (If Appropriate)
  • Remember: Stay Flexible!

Session 7: Consulting with the Experts

  • Considering Your Resources
  • Making Connections

Session 8: Incident Management Techniques

  • Case Study
  • Responding to Incidents
  • Incident Related Documentation
  • Other Documents
  • Investigating Incidents
  • Accident Investigation Kit
  • Steps to Follow

Session 9: Working Through the Issues

  • Model Overview
  • The Problem Solving Model
  • Keeping an Open Mind
  • Solving Problems the Right Way
  • Phase One
  • Definition
  • Analysis
  • Analysis
  • Phase Two
  • Brainstorming
  • Checkerboard
  • Research and Report
  • Phase Three
  • Solution Planning Worksheet
  • Three Types of Decisions
  • Advice from an Expert
  • Eight Ingredients for Good Decision Making

Session 10: Establishing an Emergency Operations Center

  • EOC Considerations
  • Making Connections
  • Who is In Charge?

Session 11: Building Business Continuity and Recovery

  • Creating Continuity
  • Making Connections
  • Essential Crisis Plan Elements

Session 12: Walliallia

  • Background
  • Exercise One: Gas Line Explosion at Water Plant
  • Assignment
  • Exercise Two: How are you Feeling?
  • Assignment
  • Exercise Three: The Last Question
  • Assignment

Session 13: Recovering and Moving On

  • Initial Adjustments
  • Working Things Out
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate In Problem Solving and Decision Making Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment: Introduction
  • Pre-Assignment: Case Study
  • Pre-Assignment: Making Connections
  • Pre-Course Assessment

Session 2: Definitions

  • Pre-Assignment: Defining Problem Solving
  • Classifying Problems
  • Problem Identification
  • Eight Essentials to Defining a Problem
  • Problem Solving in Action

Session 3: Making Decisions

  • What it Means
  • Three Types of Decisions
  • Advice from an Expert
  • Facts vs. Information
  • Eight Ingredients for Good Decision Making
  • Decision-Making Traps

Session 4: Getting Real

  • Introduction
  • Case Study
  • Questions

Session 5: The Problem Solving Model

  • Model Overview
  • Another Perspective
  • Keeping an Open Mind
  • Solving Problems the Right Way
  • Real Problems
  • Making Connections
  • Phase One
  • Definition
  • Analysis
  • Phase Two
  • Brainstorming
  • Checkerboard
  • Research and Report
  • Evaluation
  • Decision Making
  • Phase Three
  • Solution Planning Worksheet

Session 6: Case Study

  • Case Study
  • Making Connections

Session 7: The Problem Solving Toolkit

  • The Basic Tools
  • Criteria
  • Legitimizing Problems and Positions
  • The Communication Funnel
  • The Fishbone, Part One
  • The Fishbone, Part Two
  • Degrees of Support
  • About Brainstorming
  • Before Brainstorming
  • During Brainstorming
  • After Brainstorming
  • Limitations of Brainstorming
  • Brainwriting
  • Step One: Create a List
  • Step Two: Create the Diagram
  • Step Three: Link and Categorize
  • Step Four: Finalize and Review
  • Brainstorming and Brainwriting
  • More Methods

Session 8: Aspirinia

  • Introduction
  • Individual Action Steps

Session 9: Swotting Up

  • SWOT Analysis
  • SWOT Matrix
  • SWOT Checklist
  • Individual Analysis

Session 10: Making Good Group Decisions

  • Working Toward the Decision
  • Model Review
  • Decision Frames
  • Stepladder Technique
  • The Delphi Technique
  • Nominal Group Technique
  • Avoiding Fatal Mistakes
  • Fighting the Status Quo

Session 11: Analyzing and Selecting Solutions

  • Selecting Criteria
  • Deciding on Wants/Needs
  • The Cost-Benefit Analysis
  • Creating a Cost-Benefit Analysis
  • Making Connections
  • Creating a Cost-Benefit Analysis

Session 12: Planning and Organizing

  • Introduction
  • Follow-Up Analysis
  • Evaluate
  • Adapt, Close, and Celebrate

Session 13: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

•Beauty    

•Business    

•Health & Fitness     

•Finance

•Lifestyle    

•IT & Software    

•Personal Development

•Teaching & Academics

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund policy.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"

ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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Course Bundles

Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

Course Bundles