About This Course
What you will learn - Understanding Body Language is a Great Advantage in Daily Communication
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Get BIG Savings with our Body Language Basics Online Bundle, 10 Certificate Courses
- Body Language Basics
- Active Listening
- Interpersonal Skills
- Communication Strategies
- Conversational Leadership
- Honing and Delivering Your Message
- Social Intelligence
- Personal Branding
- Assertiveness and Self-Confidence
- Negotiation Skills
1. Body Language Basics: Understanding Body Language is a Great Advantage in Daily Communication
Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through Body Language Basics you will be given a set of tools to use to your advantage. These tools can be utilized in the office and at home. Understanding Body Language will provide you a great advantage in your daily communications.
Body Language Basics will provide you with a great set of skills to understand that what is not said is just as important than what is said. It will also give you the ability to see and understand how your own Body Language is being seen. You will be able to adjust and improve the way you communicate through non-verbal communications.
2. Active Listening: Learn the basics of Active Listening and become an effective communicator
Active listening is one of the most important communication skills you can have. It can have a major influence in helping your get ahead in your career and the quality of your personal relationships. Our Active Listening Certification will help you develop this skill with a little bit of patience and practice.
Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. The Active Listening Certification focuses on active listening, which represents the best of communication.
Our Active Listening Certification provides people the listening skills to be able to respond, interact, and communicate effectively with others. With this active listening online course, people will be able to genuinely communicate by helping them understand the importance of probing and questioning. The course enhances active listening skills by defining what is a positive attitude, introducing the basics of neuro-linguistic programming, and using these skills in a variety of situations.
3. Interpersonal Skills: Learn Powerful Communication Skills!
We've all met that dynamic, charismatic person that just have a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
The Interpersonal Skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. You will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.
4. Communication Strategies: Build Better, Stronger, and More Fulfilling Relationships
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something.
This course will help you understand the different methods of communication and how to make the most of each of them.
5. Conversational Leadership: Learn the Basics of Conversational Leadership
This Conversational Leadership course will help you develop your conversational leadership skills by focusing on meaningful conversations and communication. You will also learn about the World Café model, which you can use to foster input and conversation for any problem at hand.
In this Conversational Leadership course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Café model. All of these tools will help you become a conversational leader and build stronger teams in your workplace.
6. Honing and Delivering Your Message: Learn to successfully communicate your message
The Honing and Delivering Your Message course that will prepare you to develop a message and remain on topic when they are presenting that message to the media and/or the public, without straying from the point they want to make.
The Honing and Delivering Your Message will touch on clarifying your message, determining how to present it, how to successfully communicate your message using various forms of communication, how to effectively listen and communicate, and how to ensure listeners hear your message.
7. Social Intelligence: Increase Your Influence During Social Situations
Social Intelligence is about understanding your environment and having a positive influence. You will become more confident in social situations by learning how to express and interpret social cues. You will create positive connections and increase your influence during social situations.
Increasing Social Intelligence will provide benefits throughout professional and personal life. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give you the advantage in interactions. Social interactions are a two way street, know the rules of the road!
8. Personal Branding: Manage Your Personal Brand To Help You Achieve Your Goals
In the information age, personal branding is necessary for the success of any company or individual. Failing to manage personal branding can lead to misinformation about you or your company becoming public. Taking control of your public image is no longer an option. Identifying and using the tools that affect personal branding correctly will ensure that the public sees the image that you want them to see. A positive brand is necessary for success.
Personal Branding is identifying your assets, characteristics, strengths, and skills as an individual. Understanding Personal Branding will provide advantages in your personal and professional lives. Branding is a mix of how you present yourself and how others see you. It is important to be aware of how you are viewed.
With our Personal Branding Online Short Course, you will be able to share your vision and passions with others in your company. Utilize this knowledge through Social Media to define and influence how others see you. You are your brand so protect it. Live it.
9. Assertiveness and Self-Confidence: How To Be A High Achiever and Succeed in Life!
Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits in your professional and personal lives.
The Assertiveness and Self-Confidence course will give you an understanding of what assertiveness and self-confidence mean and how to develop those feelings in your day-to-day lives. These skills will encompass many aspects of your life and have a positive effect.
10. Negotiation Skills: Understand The Phases Of Negotiation
Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time.
This course will give you an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.
The Negotiation Skills course will give you a sense of understanding your opponent and have the confidence to not settle for less than what you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.
This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
The Ultimate Body Language 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate In Body Language Basics Online Course
Module One - Getting Started
Module Two -Communicating with Body Language
- Learning a new language
- The power of body language
- More than words
- Actions speak louder than words
Module Three - Reading Body Language
- Head position
- Translating gestures into words
- Open vs Closed body language
- The eyes have it
Module Four - Body Language Mistakes
- Poor posture
- Invading personal space
- Quick movements
- Fidgeting
Module Five - Gender Differences
- Facial Expressions
- Personal Distances
- Female Body Language
- Male Body Language
Module Six - Nonverbal Communication
- Common gestures
- The signals you send to others
- It's not what you say, it's how you say it
- What your posture says
Module Seven - Facial Expressions
- Linked with emotion
- Micro-expressions
- Facial action coding systems (FACS)
- Universal facial expressions
Module Eight - Body Language in Business
- Communicate with power
- Cultural differences
- Building trust
- Mirroring
Module Nine - Lying and Body Language
- Watch their hands
- Forced smiles
- Eye contact
- Changes in posture
Module Ten - Improve your Body Language
- Be aware of your movements
- The power of confidence
- Position and posture
- Practice in a mirror
Module Eleven - Matching your Words to your Movement
- Involuntary movements
- Say what you mean
- Always be consistent
- Actions will trump words
Module Twelve - Wrapping Up
Course 2 - Certificate In Active Listening Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Defining Active Listening
- What is Active Listening?
- Responding to Feelings
- Reading Cues
- Demonstrating Listening
- Identifying Good Listeners
- Tips for Becoming a Better Listener
- Pre-Assignment Review
Session 3: Body Language Basics
- Silent Messages
- Making Connections
Session 4: Attitude is Everything!
- Understanding Sympathy and Empathy
- Demonstrating Empathy
- Creating the Right Mindset
- Reframing the Situation
- Establishing Positive Intent
- Maintaining Focus
- Being Genuine
- Considering Your Purpose
- Making Connections
- Constructing Your Response
Session 5: Encouraging Conversation
- What Is Said and What Is Heard
- The Ladder of Inference, Part One
- The Ladder of Inference, Part Two
- The Ladder of Inference, Part Three
- The Ladder of Inference, Part Four
- Reflection: Using Your Own Experiences as a Resource
- Asking Questions, Part One
- Asking Questions, Part Two
- Probing Techniques, Part One
- Probing Techniques, Part Two
- Paraphrasing Techniques
- Echoing Techniques
Session 6: Building Relationships
- Building Common Ground
- Finding Common Ground
- Using Humor
- NLP Tips and Tricks
- Associated or Dissociated
- Towards or Away From
- Match/Mismatch
Session 7: Getting Over Listening Roadblocks
- Problems and Solutions
- Making Connections
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Certificate In Interpersonal Skills Online Course
Module One - Getting Started
Module Two - Verbal Communication Skills
- Listening and hearing: they aren't the same thing
- Asking questions
- Communicating with power
Module Three - Non-Verbal Communication Skills
- Body language
- The signals you sent to others
- It's not what you say, it's how you say it
Module Four - Making Small Talk and Moving Beyond
- Starting a conversation
- The four levels of conversation
Module Five - Moving the Conversation Along
- Asking for examples
- Using repetition
- Using summary questions
- Asking for clarity and completeness
Module Six - Remembering Names
- Creating a powerful introduction
- Using Mnemonics
- Uh-oh... I've forgotten your name
Module Seven - Influencing Skills
- Seeing the other side
- Building a bridge
- Giving in without giving up
Module Eight - Bringing People to Your Side
- A dash of emotion
- Plenty of facts
- Bringing it all together
Module Nine - Sharing your Opinion
- Using I-messages
- Disagreeing constructively
- Building consensus
Module Ten - Negotiation Basics
- Preparation
- Opening
- Bargaining
- Closing
Module Eleven - Making an Impact
- Creating a powerful first impression
- Assessing a situation
- Being zealous without being offensive
Module Twelve - Wrapping Up
Course 4 - Certificate In Communication Strategies Online Course
Section One: Getting Started
Section Two: The Big Picture
- What is Communication?
- How Do We Communicate?
- Who’s Listening?
Section Three: Barriers to Communication
- It All Starts with Me
- Common Barriers to Communication
- Language Barriers
- Cultural Barriers
- Location Barriers
Section Four: Paraverbal Communication Skills
- The Power of Pitch
- The Power of Tone
- Vocal Speed Camera
Section Five: Non-Verbal Communication
- Your Body Speaks its own Language
Section Six: Speak Like a STAR
Using STAR
- Situation
- Task
- Action
- Response
Section Seven: Listening Skills
- Ten Ways to Listen Better Today
- Understanding Active Listening
- Sending Positive Signals to Others
Section Eight: Asking Good Questions
- Asking Open Questions
- Probing Questions
Section Nine: Appreciative Inquiry
- The Four Stages
- The Purpose of Appreciative Inquiry
Section Ten: The Art of Conversation Using SPEAC
- Suppose
- Prepare
- Enquire
- Ascertain
- Change
Section Eleven: Advanced Communication Skills
- Precipitating Factors
- Common Ground
Section Twelve: Wrapping up
Course 5 - Certificate In Conversational Leadership Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What’s In A Word?
- Pre-Assignment Review, Part One
- Pre-Assignment Review, Part Two
- What is Conversational Leadership?
Session 3: Fundamental Elements
- Designing Meaningful Conversations
- Building Your Personal Skills
- Tips for Becoming a Better Listener
Session 4: The Four-I Model of Organizational Conversation
- Intimacy
- The Four Features
- Replacing Corporate Communication
- Interactivity
- Evolving Communication Techniques
- Case Study
- Making Connections
- Inclusion
- Looking at Inclusive Communications
- Case Studies
- Intentionality
- Creating a Conversational Strategy
- Sample Strategy Elements
- Common Language
- Making Connections
Session 5: The Conversational Leadership Framework
- Getting Started, Part One
- Getting Started, Part Two
- Powerful Conversations
- Case Study
- Making Connections
- Creating the Conversation
- Identifying Your Purpose
- The Physical Setup
- The Finishing Touches
- Above and Beyond
- Involving Your Stakeholders
- Applying the Concepts
- Summary
- Developing the Questions
- Leveraging Appreciative Inquiry, Part One
- Leveraging Appreciative Inquiry, Part Two
- Getting It Right
- Taking It Further
- Getting to the Goal
- Making Connections
- Innovative Leadership
- Building Common Ground
- Questions to Consider
Session 6: World Café
- Setting Up
- Where the Magic Happens
- Round 1: Starting the Conversation
- Round 2: Connections Start
- Round 3: Back to the Beginning
- Round 4: Conversation of the Whole
Session 7: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 6 - Certificate In Honing and Delivering Your Message Online Course
Session One: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session Two: What is Your Message?
- What is Your Message?
- How to Present Your Message: Who is Your Target Audience?
Session Three: Ways to Present Your Message
- Brainstorming
- Choosing a Communication Route
Session Four: Delivering Your Message in a Different Way
- Pre-Assignment Revisited
Session Five: Effective Listening
- What is Active Listening?
- Responding to Feelings
- Reading Cues
- Demonstrating Listening
Session Six: What is Your Body Saying?
- What is Your Body Saying?
- Use Nonverbal Communication
- The Value of a Pause
- Attitude
Session Seven: Presenting Your Message to an Audience
- The Elevator Pitch
- Personal Action Plan
- Summary
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Pre-Course Assessment
- Post-Course Assessment
- Assignment Answer Keys
Course 7 - Certificate In Social Intelligence Online Course
Module One - Getting Started
Module Two - Increase your Self Awareness
- Remove or limit self-deception
- Ask for feedback
- Be open to change
- Reflect on your actions
Module Three - The Keys to Empathy
- Listening and paying attention
- Don't judge
- Shift your view
- Don't show fake emotion
Module Four - Active Listening
- Attunement
- Don't jump to conclusions
- Shift your focus
- Don't discount feelings
Module Five - Insight on Behavior
- Perception
- Facts vs. emotions
- Online communication
- Listen and watch more
Module Six - Communication
- Give respect and trust
- Be consistent
- Always keep your cool
- Observing body language
Module Seven - Social Cues (Part 1)
- Recognizing social situations
- The eyes have it
- Non-verbal cues
- Verbal cues
Module Eight - Social Cues (Part 2)
- Spectrum og cues
- Review and reflect
- Being adaptable and flexible
- Personal space
Module Nine - Conversation Skills
- Current events
- Conversation topics
- Cues to watch for
- Give people your attention
Module Ten - Body Language
- Be aware of your movements
- It's not what you say, It's how you say it
- Open vs. closed body language
- Communicate with power
Module Eleven - Building Rapport
- Take the high road
- Forget about yourself
- Remembering people
- Ask good questions
Module Twelve - Wrapping Up
Course 8 - Certificate In Personal Branding Online Course
Module One: Getting Started
Module Two: Defining Yourself (I)
- Lesson One: If you Don't, they will
- Lesson Two: Brand Mantra
- Lesson Three: Be Real
- Lesson Four: SWOT Analysis
- Lesson Five: Case Study
Module Three: Defining Yourself (II)
- Lesson One: Pillars
- Lesson Two: Passions
- Lesson Three: Define Your Strengths
- Lesson Four: The Three C's
- Lesson Five: Case Study
Module Four: Controlling and Developing Your Image
- Lesson One: Clear and Defined
- Lesson Two: Consistent Image
- Lesson Three: It Takes a Commitment
- Lesson Four: Live it Every Day
- Lesson Five: Case Study
Module Five: Personal and Professional Influences
- Lesson One: Corporate and Personal Integration
- Lesson Two: They Will Influence Each Other
- Lesson Three: Be a Professional
- Lesson Four: Build Rapport
- Lesson Five: Case Study
Module Six: Sharpening Your Brand
- Lesson One: Blogging
- Lesson Two: Authenticity is Key
- Lesson Three: Transparency
- Lesson Four: Networking
- Lesson Five: Case Study
Module Seven: Appearance Matters
- Lesson One: First Impressions
- Lesson Two: Rise Out of the Crowd
- Lesson Three: True Reflection
- Lesson Four: Dress for Success
- Lesson Five: Case Study
Module Eight: Social Media (I)
- Lesson One: Needs constant Monitoring
- Lesson Two: Security
- Lesson Three: Have an Objective
- Lesson Four: Promote
- Lesson Five: Case Study
Module Nine: Social Media Part (II)
- Lesson One: It's a Tool
- Lesson Two: Content is King
- Lesson Three: Have a Gimmick
- Lesson Four: Don't Ignore any Mentions
- Lesson Five: Case Study
Module Ten: Brand Management During a Crisis
- Lesson One: Caught in a Bad Spot
- Lesson Two: Never Burn a Bridge
- Lesson Three: Information
- Lesson Four: Monitor and Respond
- Lesson Five: Case Study
Module Eleven: Branding Personality Traits
- Lesson One: Identify Your Unique Values
- Lesson Two: Be Bold
- Lesson Three: Think Outside the Box
- Lesson Four: Fail. Learn. Repeat
- Lesson Five: Case Study
Module Twelve : Wrapping Up
Course 9 - Certificate In Assertiveness and Self-Confidence Online Course
Module One - Getting Started
Module Two - What does Self-Confidence mean to you?
- What is Assertiveness?
- What is Self-Confidence?
- The Four styles
Module Three - Obstacle to our Goals
- Types of negative thinking
- Personal Application
Module Four - Communication Skills
- Listening and hearing; they aren't the same thing
- Asking questions
- Body language
Module Five - The Importance of Goal Setting
- Why goal setting is important
- Setting SMART goals
Module Six - Feeling the Part
- Identifying your worth
- Creating positive self-talk
- Identifying and addressing strengths and weaknesses
Module Seven - Looking the Part
- The importance of appearance
- The role of body language
- First impressions count
Module Eight - Sounding the Part
- It's how you say it
- Sounding confident
- Using "I" messages
Module Nine - Powerful Presentations
- What to do when you're on the spot
- Using STAR to make your case
Module Ten - Coping Techniques
- Building rapport
- Expressing disagreement
- Coming to consensus
Module Eleven - Dealing with Difficult Behavior
- Dealing with difficult situations
- Key tactics
Module Twelve - Wrapping Up
Course 10 - Certificate In Negotiation Skills Online Course
Module One - Getting Started
Module Two - Understanding Negotiation
- Types of negotiations
- The three phases
- Skills for successful negotiation
Module Three - Getting Prepared
- Establishing your WATNA and BATNA
- Identifying your WAP
- Identifying your ZOPA
- Personal preparation
Module Four - Laying the Groundwork
- Setting the time and place
- Establishing common ground
- Creating a negotiation framework
- The negotiation process
Module Five - Phase One - Exchanging Information
- Getting off on the right foot
- What to share
- What to keep to yourself
Module Six - Phase Two - Bargaining
- What to expect
- Techniques to try
- How to break an impasse
Module Seven - About Mutual Gain
- Three ways to see your options
- About mutual gain
- Creating a mutual gain solution
- What do I want?
- What do they want?
- What do we want?
Module Eight - Phase Three - Closing
- Reaching consensus
- Building an agreement
- Setting the terms of the agreement
Module Nine - Dealing with Difficult Issues
- Being prepared for environmental tactics
- Dealing with personal attacks
- Controlling your emotions
- Deciding when it's time to walk away
Module Ten - Negotiating Outside the Boardroom
- Adapting the process for smaller negotiations
- Negotiating via telephone
- Negotiating via email
Module Eleven - Negotiating on Behalf of Someone Else
- Choosing the negotiating team
- Covering all the bases
- Dealing with tough questions
Module Twelve - Wrapping Up
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
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with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
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email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
Ultimate Body Language Basics Online Bundle, 10 Certificate Courses
The Most Comprehensive Body Language Bundle
Bundle Up & Save - Learn More and Save More when you Upgrade to the Mega Bundle below & Save 98%
Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 6 to 8 hours per course
- Assessments: Yes
- Qualification: Certificate
3-DAY WEEKEND SALE - ENDS 24 NOV
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About This Course
What you will learn - Understanding Body Language is a Great Advantage in Daily Communication
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Get BIG Savings with our Body Language Basics Online Bundle, 10 Certificate Courses
- Body Language Basics
- Active Listening
- Interpersonal Skills
- Communication Strategies
- Conversational Leadership
- Honing and Delivering Your Message
- Social Intelligence
- Personal Branding
- Assertiveness and Self-Confidence
- Negotiation Skills
1. Body Language Basics: Understanding Body Language is a Great Advantage in Daily Communication
Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through Body Language Basics you will be given a set of tools to use to your advantage. These tools can be utilized in the office and at home. Understanding Body Language will provide you a great advantage in your daily communications.
Body Language Basics will provide you with a great set of skills to understand that what is not said is just as important than what is said. It will also give you the ability to see and understand how your own Body Language is being seen. You will be able to adjust and improve the way you communicate through non-verbal communications.
2. Active Listening: Learn the basics of Active Listening and become an effective communicator
Active listening is one of the most important communication skills you can have. It can have a major influence in helping your get ahead in your career and the quality of your personal relationships. Our Active Listening Certification will help you develop this skill with a little bit of patience and practice.
Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. The Active Listening Certification focuses on active listening, which represents the best of communication.
Our Active Listening Certification provides people the listening skills to be able to respond, interact, and communicate effectively with others. With this active listening online course, people will be able to genuinely communicate by helping them understand the importance of probing and questioning. The course enhances active listening skills by defining what is a positive attitude, introducing the basics of neuro-linguistic programming, and using these skills in a variety of situations.
3. Interpersonal Skills: Learn Powerful Communication Skills!
We've all met that dynamic, charismatic person that just have a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
The Interpersonal Skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. You will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.
4. Communication Strategies: Build Better, Stronger, and More Fulfilling Relationships
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something.
This course will help you understand the different methods of communication and how to make the most of each of them.
5. Conversational Leadership: Learn the Basics of Conversational Leadership
This Conversational Leadership course will help you develop your conversational leadership skills by focusing on meaningful conversations and communication. You will also learn about the World Café model, which you can use to foster input and conversation for any problem at hand.
In this Conversational Leadership course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Café model. All of these tools will help you become a conversational leader and build stronger teams in your workplace.
6. Honing and Delivering Your Message: Learn to successfully communicate your message
The Honing and Delivering Your Message course that will prepare you to develop a message and remain on topic when they are presenting that message to the media and/or the public, without straying from the point they want to make.
The Honing and Delivering Your Message will touch on clarifying your message, determining how to present it, how to successfully communicate your message using various forms of communication, how to effectively listen and communicate, and how to ensure listeners hear your message.
7. Social Intelligence: Increase Your Influence During Social Situations
Social Intelligence is about understanding your environment and having a positive influence. You will become more confident in social situations by learning how to express and interpret social cues. You will create positive connections and increase your influence during social situations.
Increasing Social Intelligence will provide benefits throughout professional and personal life. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give you the advantage in interactions. Social interactions are a two way street, know the rules of the road!
8. Personal Branding: Manage Your Personal Brand To Help You Achieve Your Goals
In the information age, personal branding is necessary for the success of any company or individual. Failing to manage personal branding can lead to misinformation about you or your company becoming public. Taking control of your public image is no longer an option. Identifying and using the tools that affect personal branding correctly will ensure that the public sees the image that you want them to see. A positive brand is necessary for success.
Personal Branding is identifying your assets, characteristics, strengths, and skills as an individual. Understanding Personal Branding will provide advantages in your personal and professional lives. Branding is a mix of how you present yourself and how others see you. It is important to be aware of how you are viewed.
With our Personal Branding Online Short Course, you will be able to share your vision and passions with others in your company. Utilize this knowledge through Social Media to define and influence how others see you. You are your brand so protect it. Live it.
9. Assertiveness and Self-Confidence: How To Be A High Achiever and Succeed in Life!
Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits in your professional and personal lives.
The Assertiveness and Self-Confidence course will give you an understanding of what assertiveness and self-confidence mean and how to develop those feelings in your day-to-day lives. These skills will encompass many aspects of your life and have a positive effect.
10. Negotiation Skills: Understand The Phases Of Negotiation
Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time.
This course will give you an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.
The Negotiation Skills course will give you a sense of understanding your opponent and have the confidence to not settle for less than what you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.
This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
The Ultimate Body Language 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate In Body Language Basics Online Course
Module One - Getting Started
Module Two -Communicating with Body Language
- Learning a new language
- The power of body language
- More than words
- Actions speak louder than words
Module Three - Reading Body Language
- Head position
- Translating gestures into words
- Open vs Closed body language
- The eyes have it
Module Four - Body Language Mistakes
- Poor posture
- Invading personal space
- Quick movements
- Fidgeting
Module Five - Gender Differences
- Facial Expressions
- Personal Distances
- Female Body Language
- Male Body Language
Module Six - Nonverbal Communication
- Common gestures
- The signals you send to others
- It's not what you say, it's how you say it
- What your posture says
Module Seven - Facial Expressions
- Linked with emotion
- Micro-expressions
- Facial action coding systems (FACS)
- Universal facial expressions
Module Eight - Body Language in Business
- Communicate with power
- Cultural differences
- Building trust
- Mirroring
Module Nine - Lying and Body Language
- Watch their hands
- Forced smiles
- Eye contact
- Changes in posture
Module Ten - Improve your Body Language
- Be aware of your movements
- The power of confidence
- Position and posture
- Practice in a mirror
Module Eleven - Matching your Words to your Movement
- Involuntary movements
- Say what you mean
- Always be consistent
- Actions will trump words
Module Twelve - Wrapping Up
Course 2 - Certificate In Active Listening Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Defining Active Listening
- What is Active Listening?
- Responding to Feelings
- Reading Cues
- Demonstrating Listening
- Identifying Good Listeners
- Tips for Becoming a Better Listener
- Pre-Assignment Review
Session 3: Body Language Basics
- Silent Messages
- Making Connections
Session 4: Attitude is Everything!
- Understanding Sympathy and Empathy
- Demonstrating Empathy
- Creating the Right Mindset
- Reframing the Situation
- Establishing Positive Intent
- Maintaining Focus
- Being Genuine
- Considering Your Purpose
- Making Connections
- Constructing Your Response
Session 5: Encouraging Conversation
- What Is Said and What Is Heard
- The Ladder of Inference, Part One
- The Ladder of Inference, Part Two
- The Ladder of Inference, Part Three
- The Ladder of Inference, Part Four
- Reflection: Using Your Own Experiences as a Resource
- Asking Questions, Part One
- Asking Questions, Part Two
- Probing Techniques, Part One
- Probing Techniques, Part Two
- Paraphrasing Techniques
- Echoing Techniques
Session 6: Building Relationships
- Building Common Ground
- Finding Common Ground
- Using Humor
- NLP Tips and Tricks
- Associated or Dissociated
- Towards or Away From
- Match/Mismatch
Session 7: Getting Over Listening Roadblocks
- Problems and Solutions
- Making Connections
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Certificate In Interpersonal Skills Online Course
Module One - Getting Started
Module Two - Verbal Communication Skills
- Listening and hearing: they aren't the same thing
- Asking questions
- Communicating with power
Module Three - Non-Verbal Communication Skills
- Body language
- The signals you sent to others
- It's not what you say, it's how you say it
Module Four - Making Small Talk and Moving Beyond
- Starting a conversation
- The four levels of conversation
Module Five - Moving the Conversation Along
- Asking for examples
- Using repetition
- Using summary questions
- Asking for clarity and completeness
Module Six - Remembering Names
- Creating a powerful introduction
- Using Mnemonics
- Uh-oh... I've forgotten your name
Module Seven - Influencing Skills
- Seeing the other side
- Building a bridge
- Giving in without giving up
Module Eight - Bringing People to Your Side
- A dash of emotion
- Plenty of facts
- Bringing it all together
Module Nine - Sharing your Opinion
- Using I-messages
- Disagreeing constructively
- Building consensus
Module Ten - Negotiation Basics
- Preparation
- Opening
- Bargaining
- Closing
Module Eleven - Making an Impact
- Creating a powerful first impression
- Assessing a situation
- Being zealous without being offensive
Module Twelve - Wrapping Up
Course 4 - Certificate In Communication Strategies Online Course
Section One: Getting Started
Section Two: The Big Picture
- What is Communication?
- How Do We Communicate?
- Who’s Listening?
Section Three: Barriers to Communication
- It All Starts with Me
- Common Barriers to Communication
- Language Barriers
- Cultural Barriers
- Location Barriers
Section Four: Paraverbal Communication Skills
- The Power of Pitch
- The Power of Tone
- Vocal Speed Camera
Section Five: Non-Verbal Communication
- Your Body Speaks its own Language
Section Six: Speak Like a STAR
Using STAR
- Situation
- Task
- Action
- Response
Section Seven: Listening Skills
- Ten Ways to Listen Better Today
- Understanding Active Listening
- Sending Positive Signals to Others
Section Eight: Asking Good Questions
- Asking Open Questions
- Probing Questions
Section Nine: Appreciative Inquiry
- The Four Stages
- The Purpose of Appreciative Inquiry
Section Ten: The Art of Conversation Using SPEAC
- Suppose
- Prepare
- Enquire
- Ascertain
- Change
Section Eleven: Advanced Communication Skills
- Precipitating Factors
- Common Ground
Section Twelve: Wrapping up
Course 5 - Certificate In Conversational Leadership Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What’s In A Word?
- Pre-Assignment Review, Part One
- Pre-Assignment Review, Part Two
- What is Conversational Leadership?
Session 3: Fundamental Elements
- Designing Meaningful Conversations
- Building Your Personal Skills
- Tips for Becoming a Better Listener
Session 4: The Four-I Model of Organizational Conversation
- Intimacy
- The Four Features
- Replacing Corporate Communication
- Interactivity
- Evolving Communication Techniques
- Case Study
- Making Connections
- Inclusion
- Looking at Inclusive Communications
- Case Studies
- Intentionality
- Creating a Conversational Strategy
- Sample Strategy Elements
- Common Language
- Making Connections
Session 5: The Conversational Leadership Framework
- Getting Started, Part One
- Getting Started, Part Two
- Powerful Conversations
- Case Study
- Making Connections
- Creating the Conversation
- Identifying Your Purpose
- The Physical Setup
- The Finishing Touches
- Above and Beyond
- Involving Your Stakeholders
- Applying the Concepts
- Summary
- Developing the Questions
- Leveraging Appreciative Inquiry, Part One
- Leveraging Appreciative Inquiry, Part Two
- Getting It Right
- Taking It Further
- Getting to the Goal
- Making Connections
- Innovative Leadership
- Building Common Ground
- Questions to Consider
Session 6: World Café
- Setting Up
- Where the Magic Happens
- Round 1: Starting the Conversation
- Round 2: Connections Start
- Round 3: Back to the Beginning
- Round 4: Conversation of the Whole
Session 7: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 6 - Certificate In Honing and Delivering Your Message Online Course
Session One: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session Two: What is Your Message?
- What is Your Message?
- How to Present Your Message: Who is Your Target Audience?
Session Three: Ways to Present Your Message
- Brainstorming
- Choosing a Communication Route
Session Four: Delivering Your Message in a Different Way
- Pre-Assignment Revisited
Session Five: Effective Listening
- What is Active Listening?
- Responding to Feelings
- Reading Cues
- Demonstrating Listening
Session Six: What is Your Body Saying?
- What is Your Body Saying?
- Use Nonverbal Communication
- The Value of a Pause
- Attitude
Session Seven: Presenting Your Message to an Audience
- The Elevator Pitch
- Personal Action Plan
- Summary
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Pre-Course Assessment
- Post-Course Assessment
- Assignment Answer Keys
Course 7 - Certificate In Social Intelligence Online Course
Module One - Getting Started
Module Two - Increase your Self Awareness
- Remove or limit self-deception
- Ask for feedback
- Be open to change
- Reflect on your actions
Module Three - The Keys to Empathy
- Listening and paying attention
- Don't judge
- Shift your view
- Don't show fake emotion
Module Four - Active Listening
- Attunement
- Don't jump to conclusions
- Shift your focus
- Don't discount feelings
Module Five - Insight on Behavior
- Perception
- Facts vs. emotions
- Online communication
- Listen and watch more
Module Six - Communication
- Give respect and trust
- Be consistent
- Always keep your cool
- Observing body language
Module Seven - Social Cues (Part 1)
- Recognizing social situations
- The eyes have it
- Non-verbal cues
- Verbal cues
Module Eight - Social Cues (Part 2)
- Spectrum og cues
- Review and reflect
- Being adaptable and flexible
- Personal space
Module Nine - Conversation Skills
- Current events
- Conversation topics
- Cues to watch for
- Give people your attention
Module Ten - Body Language
- Be aware of your movements
- It's not what you say, It's how you say it
- Open vs. closed body language
- Communicate with power
Module Eleven - Building Rapport
- Take the high road
- Forget about yourself
- Remembering people
- Ask good questions
Module Twelve - Wrapping Up
Course 8 - Certificate In Personal Branding Online Course
Module One: Getting Started
Module Two: Defining Yourself (I)
- Lesson One: If you Don't, they will
- Lesson Two: Brand Mantra
- Lesson Three: Be Real
- Lesson Four: SWOT Analysis
- Lesson Five: Case Study
Module Three: Defining Yourself (II)
- Lesson One: Pillars
- Lesson Two: Passions
- Lesson Three: Define Your Strengths
- Lesson Four: The Three C's
- Lesson Five: Case Study
Module Four: Controlling and Developing Your Image
- Lesson One: Clear and Defined
- Lesson Two: Consistent Image
- Lesson Three: It Takes a Commitment
- Lesson Four: Live it Every Day
- Lesson Five: Case Study
Module Five: Personal and Professional Influences
- Lesson One: Corporate and Personal Integration
- Lesson Two: They Will Influence Each Other
- Lesson Three: Be a Professional
- Lesson Four: Build Rapport
- Lesson Five: Case Study
Module Six: Sharpening Your Brand
- Lesson One: Blogging
- Lesson Two: Authenticity is Key
- Lesson Three: Transparency
- Lesson Four: Networking
- Lesson Five: Case Study
Module Seven: Appearance Matters
- Lesson One: First Impressions
- Lesson Two: Rise Out of the Crowd
- Lesson Three: True Reflection
- Lesson Four: Dress for Success
- Lesson Five: Case Study
Module Eight: Social Media (I)
- Lesson One: Needs constant Monitoring
- Lesson Two: Security
- Lesson Three: Have an Objective
- Lesson Four: Promote
- Lesson Five: Case Study
Module Nine: Social Media Part (II)
- Lesson One: It's a Tool
- Lesson Two: Content is King
- Lesson Three: Have a Gimmick
- Lesson Four: Don't Ignore any Mentions
- Lesson Five: Case Study
Module Ten: Brand Management During a Crisis
- Lesson One: Caught in a Bad Spot
- Lesson Two: Never Burn a Bridge
- Lesson Three: Information
- Lesson Four: Monitor and Respond
- Lesson Five: Case Study
Module Eleven: Branding Personality Traits
- Lesson One: Identify Your Unique Values
- Lesson Two: Be Bold
- Lesson Three: Think Outside the Box
- Lesson Four: Fail. Learn. Repeat
- Lesson Five: Case Study
Module Twelve : Wrapping Up
Course 9 - Certificate In Assertiveness and Self-Confidence Online Course
Module One - Getting Started
Module Two - What does Self-Confidence mean to you?
- What is Assertiveness?
- What is Self-Confidence?
- The Four styles
Module Three - Obstacle to our Goals
- Types of negative thinking
- Personal Application
Module Four - Communication Skills
- Listening and hearing; they aren't the same thing
- Asking questions
- Body language
Module Five - The Importance of Goal Setting
- Why goal setting is important
- Setting SMART goals
Module Six - Feeling the Part
- Identifying your worth
- Creating positive self-talk
- Identifying and addressing strengths and weaknesses
Module Seven - Looking the Part
- The importance of appearance
- The role of body language
- First impressions count
Module Eight - Sounding the Part
- It's how you say it
- Sounding confident
- Using "I" messages
Module Nine - Powerful Presentations
- What to do when you're on the spot
- Using STAR to make your case
Module Ten - Coping Techniques
- Building rapport
- Expressing disagreement
- Coming to consensus
Module Eleven - Dealing with Difficult Behavior
- Dealing with difficult situations
- Key tactics
Module Twelve - Wrapping Up
Course 10 - Certificate In Negotiation Skills Online Course
Module One - Getting Started
Module Two - Understanding Negotiation
- Types of negotiations
- The three phases
- Skills for successful negotiation
Module Three - Getting Prepared
- Establishing your WATNA and BATNA
- Identifying your WAP
- Identifying your ZOPA
- Personal preparation
Module Four - Laying the Groundwork
- Setting the time and place
- Establishing common ground
- Creating a negotiation framework
- The negotiation process
Module Five - Phase One - Exchanging Information
- Getting off on the right foot
- What to share
- What to keep to yourself
Module Six - Phase Two - Bargaining
- What to expect
- Techniques to try
- How to break an impasse
Module Seven - About Mutual Gain
- Three ways to see your options
- About mutual gain
- Creating a mutual gain solution
- What do I want?
- What do they want?
- What do we want?
Module Eight - Phase Three - Closing
- Reaching consensus
- Building an agreement
- Setting the terms of the agreement
Module Nine - Dealing with Difficult Issues
- Being prepared for environmental tactics
- Dealing with personal attacks
- Controlling your emotions
- Deciding when it's time to walk away
Module Ten - Negotiating Outside the Boardroom
- Adapting the process for smaller negotiations
- Negotiating via telephone
- Negotiating via email
Module Eleven - Negotiating on Behalf of Someone Else
- Choosing the negotiating team
- Covering all the bases
- Dealing with tough questions
Module Twelve - Wrapping Up
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
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2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
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18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
